Address: | 5012 N President George Bush Hwy, Garland, TX 75040, USA |
Phone: | +1 972-495-0417 |
Site: | texasroadhouse.com |
Rating: | 4.5 |
Working: | 4–10PM 4–10PM 4–10PM 4–10PM 4–11PM 11AM–11PM 11AM–10PM |
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Grace Zhong
Texas road house is our family favorites. However I had very bad experiences in this location today so I would give them NO STAR! The services or I want to say the staff here did not care the customer. The waitress never came by or asked if I have any questions after I ordered the food. Until I looked for her for Togo box and the bill, she came. She gave me two boxes and a small cup only but we had a lot of food left. And she did not bring the bag for me. Until I looked for her again, she bought one more cup and a bag and then never show again! This is my first bad feeling. We have put the chili into the small cup and then I went to the restroom with my daughter and my mom took the bag. When I came back, the chili was spilled out. The bag and the boxes were spotter by the chili. So my mom asked for clean boxes and put all of them on the table. And no one helped her because everyone was busy. I saw it was too messy so I asked a waiter for help. He was trying to help. however when he saw there were other guests were waiting for the table, he was trying to push me hurry up. And at that time I hold my daughter and my mom already went outside with my son. I dont have any hands to clean the food and move the food to the new box.so I felt vey upset and said I didnt want it and the guys said loudly in a not-friendly voice : Bye BYe! So I requested that I wanted to talk the manager because of the bad service. And he said I am the manager and asked me what happened. And then he decided to go back to the kitchen and re packed everything for me. now i was still feeling bad !!! I wrote my first online review now! They just want to more business but dont care about people. We went Texas Road house for many times in many locations.we never felt any bad thing. The staff were nice and asking many questions and care about the customer.however this one is SUPER care about the business and the money but not the customer!!!
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吉田洋
2016.02訪問 今回宿泊したホテルから高速挟んでちょうど向かい側にありました。20:00ぐらいの遅い時間に行ったのですが前回のように混んでいることは無くすんなり入れました。 遅い時でしたので控えめに8ozサーロインにサイドとしてシーザーサラダとコーンを付けました。 サラダが来るまで焼きたてのパンを食べて待ちますがこのパンが美味しい。そうしているとサラダがきました。冷蔵庫に入っていたのでしょうか皿も冷たくロメインレタスのサラダで美味しくいただきました。お待ちかねのステーキがきました。周りの人のステーキに比べ小さなステーキに見えますが自分には充分な大きさです。サーロインの赤身の肉から肉汁が口の中に広がります。美味しいお肉でした。コーンも美味しく。味的にも量的にも満足し、久しぶりに完食しました。リーズナブルなのもいいです。 お薦めできます。 2015.09訪問 混んでます。 割と新しい店でリーズナブルにステーキが食べられます。 2015年5月訪問 すごく混んでます。家族連れが多く、店の外まで待ってます。 無料のピーナツを食べて待ってます。 ステーキは、安い割においしく食べられます。
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radar kay
The food is always fantastic! Theyre usually busy at night, so consider takeout or call ahead. And dont let the name Roadkill keep you from ordering it if youre interested in a really great chopped steak. You pick your sides from a list. If you pick your cut of meat from the counter it costs a bit more. We did it a few times but any steak you order will be great. The staff and service are great. Its NOISY but thats a small inconvenience. The one criticism I have is their method of taking in new customers and how happy full customers leave. EVERYONE goes through the same narrow corridor (about 4 to 5 feet wide). Staff, incoming customers, outgoing customers, the waiting area is nearby AND the place where you choose your steak is here too! WAY TOO SMALL an area for all that activity. Too many times, Ive had to wait in line to get OUT! Other than that a GREAT place to eat!
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Russell Hurst
I went to TR for Thursday night football last night, and had the pleasure of being waited on by THE BEST waitress I have ever had the chance of meeting. Being the night of the game and right around dinner hour she was noticably busy. With that being said I was unrushed, and waited on in a timely manner. She was very friendly & being in the customer service industry, I noticed her friendly demanor right away. Im telling you if you want 5 star service froma rather informal venue. Go see Whitney. HANDS DOWN THE BEST SERVER I HAVE EVER HAD.....EVER.
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Joey Pauga
You cant go wrong with Texas Roadhouse. Once a month, our family has a fast on the 1st Sunday of every month, and we start it the Saturday before. So where do we go? You guessed it, Texas Roadhouse. We go to other places also but we love this Texas Roadhouse that is closest to our house. Food is great, service is great and the atmosphere is awesome! So if you know me and have seen my other reviews, I always review the restrooms. The restrooms here are awesome and not only are they clean, they smell great. This is an awesome place!
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Mohammad Eid
Food is mediocre, place is not very clean, and its hard to have a great time with all the noise and over-crowdedness if I may, especially on the weekends. However, I have to admit, their service is good, and their servers are very friendly and attentive. Also, if you are looking for a [very] affordable steak (which I could care less for) then you have probably come to the right place. Also, they have free peanuts at every table and in the front, which I am not quite sure if thats a good thing or not...
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Sue Anderson
Garland Texas Road house. PleaseFood was good. The noise was above threshold. Kid screaming next booth to us. Music was so loud that I literally got sick. Everyone yelling at their tables in order to be heard by others sitting next to them. We gave up, could not take it anymore, brought our food home to finish. Age does not have anything to do with it, but would like to be able to enjoy your food. Manager was great.
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Bonnie Singleton
Zach, Zach, Zach is the Bomb! Best service we ever experienced in a steakhouse restaurant. Food was AWESOME! I ordered the porterhouse steak smothered with mushrooms onions cheese and gravy. To die for! Informative friendly service. We will definitely be coming back just so that we can throw the peanut hulls on the floor, Mama EVA was beside herself this was her first experience to make a mess such as that.
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chris harris
Visited Jaspers recently for the first time. It was recommended by our daughter. We invited another couple to go with us. The food, service and staff were exceptional. Nice atmosphere, great menu (something for everyone) and great location too. Would highly recommend that you plan a date night or dinner date with a few family members or friends and try it for yourself. Well definitely dine at Jaspers again.
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Alexandra Scanlon
Amazing experience! My husband just came here for our first time to celebrate his birthday early and we were so pleased. The wait staff was polite and timely. The manager, Bryan Eddy, went above and beyond to make our first time memorable. Our server, Bailey, really made us feel like we were her only table (place was packed). Words cant describe the chili, ribs, and steaks! Delicious is a good start!
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Cliff Welch
The door greeters could be better and more attentive because it appears to me that they do not listen to you when you say where you would like to sit. In my case I wanted to sit at the bar and they were taking me to a table even though I said I would like to sit at the bar. Besides the greeters, everything else was tremendous. Bartender by the name of Troy was excellent and very attentive.
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Kelly G
Amazing food. Great atmosphere. Great service. Had to wait about 15 minutes to be seated, with no reservations. Totally worth the wait!!! If you like ribs, youll love these "fall of the bone" ribs. Also, Ribeye was delicious. Fresh salad. Awesome, bottomless rolls. Green beans with bacon, chili with steak and ground beef mixed in. To die for. Overall great experience.