Kirin Court
| Address: | 221 W Polk St #200, Richardson, TX 75081, USA |
| Phone: | +1 214-575-8888 |
| Site: | kirincourtrichardson.com |
| Rating: | 4 |
| Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 10AM–9:30PM 10AM–9:30PM |
Location
Photos 100
Reviews 8
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Linn Pierce
Had a miserable experience here a month ago but could not get through to anyone at the restaurant. Their website will not allow you to email them directly. It was my birthday and my friend took me here to celebrate. I recommended it because I had been there before and had a great experience. This time was a disaster and ruined my birthday celebration. We were forced into the Dim Sum even though I asked three times for a regular menu. None of the employees could explain what the food is and I was trampled by folks with kids clammering at the buffet table for food I did not understand. When I asked for clarification, they looked annoyed and would only give you a large portion so they could charge you more, despite you only wanting to know what the food is and perhaps taste it. You never know what you are getting or how much it costs; it is like extortion. We spend a lot of money for our food and left hungry and confused. I asked repeatedly for help and the young men in the blue shirts (I suppose they are supervisors of some sort), but all they could do was flirt with the young women there. They had no concern over whether we were happy or enjoyed our time there. It was very unpleasant and uncomfortable. It was like an Oriental mob hit for our money. If they took the time to explain things to non-Asians and were kind and accommodating, we could have made it work, but we felt very unwelcome and fleeced for our money. Even the customers were rude. I would never return again on a weekend. Perhaps during the week there game is better but this was a total let down.
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Anna Sun
Be careful with what they bill you, especially when you go in as a group and order multiple dishes, very sneaky staff. Our waitress gave me the bill with just the total without any detail on it. I normally know what I’m about to pay for after I order things at restaurants (being a Mom who’s an accountant) and I always tip at least 20% on dinner, but I noticed my total was way higher than what I expected, so I asked the waitress to show me what we had. (She was not very happy when I asked for that and you sensed something is shady) She then grabbed me the receipt detail which she was supposed to leave it with my credit card bill to begin with. They intentionally added 18% tip on my bill without saying anything (by hiding the detailed receipt) and expected me to tip them on top of that. Thats almost 40% tip! They also add $1.50 per tiny rice bowl without having this "rule" informed ahead. That’s absolutely dishonest business. The food was okay, very less meat with the meat dishes. We had a pretty good time as a family but this sneaky trick to get more money out of us ruined our night. I will never come back again because if they run business like this, who knows what ingredients they use on your food. A big warning sign. And if you wonder why the parking lot is always full during peak hours, it’s the seafood bar below them that is really busy not them.
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A Private User
Disastrous would be the one word to describe poor service with inattentive servers and favorite items running out on a busy Sunday afternoon. Favorite dim sum staples like shumai were out and there were no baked char siu bau today, only steamed. Kidding right? I went here because a friend said it was better than Maxims. Absolutely not! I had to beg for food as the servers passed by without a glance. When I went looking for food, a rude waitress pushed me from behind. Gee, I guess I was an inconvenience. We fled Kirins claustrophobic atmosphere and sped off to Maxims a short distance away where we received the usual excellent service. No long wait, favorite staples available, polite staff -- thank you! Servers made eye contact and actually thanked us!! Waiters, and even managers, actually go and find your dim sum favorites or have the kitchen make it if its not on the carts.
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Benjamin Shapleigh
This place is about authentic as Chinese gets in Texas, I accompanied some Chinese nationals here and they love it. To the American palate, its adventurous and fun to explore new tastes and dishes, youre in for a treat. If youre looking for cashew chicken or general tso, or mongolian beef; this isnt your place. Apparently Chinese nationals dont have these americanized dishes in china. The "dim sum" is a lot like Chinese tapas, small dishes that are served communally, featuring alot of seafood, pork/chicken, and dumpling based plates. The waiters/waitress are Chinese and have a manageable knowledge of English, their demeanor is genial and accommodating. The food was tasty, be willing to try new things and youll do just fine and most likely find some very appealing foods.
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Sumair Sunny
Nice ambiance. Good selection of dim sum. Fast service. WARNING: if you do not know how to use chopsticks, they charge $2.00/- extra for a knife and fork! (Which in my opinion is kind of cheap on their part.. and I dont mean that money wise).. On the bright side its incentive to learn how to use chopsticks. I took a Chinese friend here to get his frank point of view on the food quality. He was quite pleased with the taste and quantity. Fairly priced. I cannot give it 4 stars based on comparison with some of the other Chinese restaurants I have been to, but this place was definitely worth it. will go back for sure. Easy to find Parking spaces. ADVICE: Go to try their Dim Sum Menu with a friend or two, this way you can order and enjoy more variety.
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tash nunnink
This place seemed okay at the start, but the food arrived and was average at best. The waitress was absolutely TERRIBLE, her name was Candi and she also tried to rip us off. The manager also quickly grabbed the bill to process, which is funny because we wanted more drinks and almost had to go get them ourselves, yet the bill is paid and they are on you like cockroaches in the back of a Chinese restaurant. The manager after I mentioned something to him about the bill, played the "he no speak English card", funny because I understand Chinese well enough to know he was being rude. Nice try slick. I will not return and will drive anyone away to better places in Chinatown down the road....
TO
Tony Aguilar
My girlfriend and I went there because first emporers palace across the street was closed so we got our usual favorites because of cravings and I got Kung Pao chicken. They brought out a plate of veggies with little to no chicken, they were literally the size of a pea and it was dry and gross, my girlfriend got Sichuan beef and had to go to the bathroom and ended up throwing up from the food. The soup that they serve before your meal was really good though. But If you want really good Chinese food go across the street to first emporers palace. It is the best thing in the world and they arent cheap with their food servings and it is actually good. Dont waste your time and money here
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Joseph Wang
Dim sum was pretty good, certainly not the best Ive ever had. The flavor was fairly accurate but most of the food seemed a little too greasy (like the turnip cake and siu mai). Egg tarts were really small. Price was reasonable though. They charge for hot tea -- beginning to think this might be more standard in at Chinese restaurants in Texas since I cant recall normally being charged for tea elsewhere. They have TVs available in case theres a game on that youre trying to catch. Service was adequate though we found ourselves waiting around sometimes before being helped.
