Address: | 315 Clinchfield St, Kingsport, TN 37660, USA |
Phone: | +1 423-765-2801 |
Site: | bk.com |
Rating: | 3.7 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–12AM 5AM–11PM 6AM–11PM |
CO
Cody
Like most other fast food restaurants (excluding pals & a few others), dont go to this burger king expecting your order to be right. After a few times of receiving messed up orders I decided to call and tell them. Some woman named Amber wanted to play 21 questions. Didnt offer to replace the order, just the item that was missing. Also wanted my first and last name and to know exactly what time tomorrow I would be back. The way it sounded, they have a pretty long list of people. She referred to our order as the "big order that she remembers from a few minutes ago." It was two breakfast meals so calling it a "big order" doesnt justify stuff being left out of the order. Its pathetic. How hard is it to put the right stuff in a bag? You have a receipt to look at and make sure its all there... assuming whoever taking the order was even listening. Fast Food. Not rocket science. Owner: Id clean house and find some competent workers. This is becoming the "norm" for fast food. Its not acceptable.
KR
KrishaNAdam Jessee
Even though they forgot the cheese on my burgers, they gladly fixed it for me. The employees are always great here. Very friendly and very polite. Quick service. Clean dining area and restrooms. I eat here twice a week and have never had a problem that wasnt fixed promptly. Cant expect people to be perfect, but the fact that they apologize and fix things right away is what matters
CI
Ciara Pierce
Went there just a few minutes ago and the little girl taking my order in drive-thru was rushing me and had an attitude. At least give people a minute to read the menu especially when they have eye sight problems. My husband literally has to get out and read it so it takes at least 3 to 5 minutes.
MA
Matthew Denessen
Typical BK. The cashier was surprisingly engaging throughout the ordering process. Its going to take more than a smile and being friendly to earn that 5-star though. Lastly, this was the only place to eat within a mile of the downtown. Newly built, its property and facilities were top notch.
A
A Private User
Very pleased with the customer service.Wyatt waited on me inside and was awesome. I use to manage a restaurant years ago, and boy was is hard to find people who cared or showed that they gave a rip!!! Wyatt, keep that winning attitude and the sky is limit in other ventures in life
TR
Tracy Manestar
So I ended up paying $8 for a meal and they gave me a small fry but a medium drink. Thanks for messing up again BK. I should have learned my lesson by now though.
SU
Sunshine Blair
The crew are personable and friendly but EVERY time I am here my food is wrong. One time they left the patties off the burgers! This time they forgot the bacon.
AN
Anthony Pittman
I love how the crew and certain managers treat me now. Even though I am permanently disabled and homeless. I am still looking for employment here though.
SE
Senior Whoopy IRL
They took my order right at close, and still served me fresh hot food. Thats the best service you can ever ask for.
AL
alisha cody
It says they close at 12 am but apparently thats only on Friday! Change the stupid times!
RO
Robert Burns
Good Crew Definitely has improved from the first year when they opened.
TO
Tommy Coffelt
Some what passed very clean service fast good food very nice services bad
A
A Private User
Very dirty and I didnt even get a smile from one worker.
A
A Private User
Callie and I loved it. Very clean and friendly workers
A
A Private User
Good clean dining experience. Friendly staff.
ST
Stephen DeLoach II
Sandwich and fries were hot and fresh
AD
adam hawkins
Wahoo, finally a downtown location
RE
Retired Papa
Employees not friendly at all
BE
Ben Hubert Hubert
The food was cheep and quick.
A
A Private User
Good burgers good coupons
LA
Lawanna Rentz
Great place and crew
SH
Sheri Wears
Clean and Pleasant
A
A Private User
Friendly service
A
A Private User
Friendly staff
A
A Private User
Slow service
A
A Private User
Good food
A
A Private User
Fresh
RO
Roger Livesay
Good