Address: | 205 GA-314, Fayetteville, GA 30214, USA |
Phone: | +1 770-719-5069 |
Site: | kfc.com |
Rating: | 2.5 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
CU
Curtis Ingram
Completely unsatisfactory; and thats being extremely nice. I waited over twenty (20) minutes in the drive through as I was told to pull up and someone would bring my food to me. After the young man finally made it to my car with cold food; the order was completely wrong. And please keep in mind that this was not my first time at this establishment. the fist, second and third times were god awful; I went into the counter and was overlooked. No one ever acknowledge me all three times at the counter, so I decided to try the drive though and we know how that went. This restaurant is a stop along my route of travel to work. I generally stop at different restaurants to procure food for me and coworker. I dont think I will be spending my hard earned money with people who dont know how to operate a restaurant or have any idea of what customer service is all about.
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chenner12
Pulled up to the drive thru a little after 12 pm and no one took my order. Waited approx 5 mins for someone to say something.. finally I drove up to the first window. A teen walks up and says whats wrong? Im like Ive been waiting back there, no one took my order, are you guys closed? He says no but gives no explanation for why no one took my order. I go inside and get my meal. It was okay.. the cashier asks me to do a survey. I said oh sure, it will be negative because no one took my order when I was waiting out there that is why I came in. She just nods her head.... still no one gives me an explanation. I didnt complain with management. I just wanted my food. But I will not be back. Take heed to bad reviews, dont waste your time at this location.
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A
Felt pretty unwelcomed and discriminated against. Placed my order at the drive through, pulled up to the window and the cashier told me my total. Gave the cashier whos name is Lakeidrea, the cash, she closed the window then gave me my change, I thanked her and she closed the window with out saying anything. Not one word in regards to my order such as "It will be just one moment." When she handed me my food, I thanked her again and she slammed the window shut again not saying a word. Hate to think I was treated the way I was because Im white, but thats how it felt.
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Myesha Wynn
Do not eat here. The kid in the drive thru gets an attitude with me because im specifically saying what I WANT and he decides to put it as a meal when my coupons didnt say anything about that. I had to break it down to him of what the coupon says as if he couldnt read. Then the manager comes to the window as if shes annoyed, not once opening the window to ask what it was that was the problem. If the coupon says a 3 pc meal for $4.99, that doesnt mean give me the meal for $7. ! Tf! wont come back!
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Shaunna R Palmer
The most poorly executed buffet I have ever experienced. I could possibly understand a restaurant giving a substandard experience occasionally, as no one is perfect, but my last two attempts to enjoy their buffet ended the same way...Visually unappealing and glaringly minus a key component of the menu...CHICKEN. Doubt Ill be back for a 3rd attempt at disappointment.
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Meredith Lohnes
Worst fast food ever. They took 45 minutes to get us our food! And werent even busy. Maybe 8 people came in after us, and all got their food before we did. We ordered the $20 box and 2 kid popcorn chicken meals. From the sounds of it they were screwing up everyones order. Someone needs to get some more training before doing the easiest job ever. Wont be going back.
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Gordon Fraser
I placed a large order and it was missing a main item. I got all the way home and tried to call, but the phone was off the hook. I returned and an employee told me she knew I got everything in my order because she packed it. Not only was she wrong but she lied to cover herself! Poor customer service. You all should be ashamed. I am never going to return.
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P&C Outdoor Services lawncare
This place sucks been here for 15 mins waiting on oir food all the blacks got theres that were behind us. Went up to find out what was taking so long and rhe stupied mexican that cant speak english didnt put our order in. This place sucks wont be back unprofessional and very racist against whites
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Miller Aundra
I just cant get over how you can go to chicken restaurant that does not have chicken? I pulled to the drive-thru again today and instead of acknowledging my presence, she glanced my way and then turned back and started talking loud and ignoring me.
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Deborah Butcher
Food was old, sat out too long. Some containers were almost out of food, had to ask for them to put out chicken. Place was not very clean, staff too busy chatting, not paying attention to the buffet station or customers. I dont think Ill be back.
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Linda Floyd
They had me waiting over 25 minutes for hot wings. I had to get out of my car and go inside to get them. The manager hands me the wings and didnt offer an apology or any explanation. I called their headquarters with a complaint the same day.
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bien meself
This is the worst staffed kfc Ive ever attended. I was told whatever by the girl in drive thru on 10-28-16 at 7 oclock. But this is a ongoing problem at this kfc there is issues with the druvethru speaker and the staff are terrible
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Juan Orellana
It took 10 minutes after I walked in before I was acknowledged by the staff and the first thing they rudely stated that they did not have chicken legs, thighs, wings, gravy and biscuits. didnt even apologize for the inconvenience.
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J.P. Obregon
Everything was great. The staff was very friendly. The gentleman who took my order was nice to my kids. The tables were a bit dirty, but there were still clean tables to pick from. Overall, a great experience.
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John Seay
Kept having to ask them to fill the buffet and wasnt very good food at that bathrooms was nasty and floor was very sticky the employees had better time shooting the Crap than dealing with there responsibilities
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Courtny Moody
Service was TERRIBLE. We did the buffet and they had no chicken on the line, we had to ask, but it took forever to even ask because the girl who was supposed to be at the register was in the back.
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Jackie Ashley
Wait 20 minute for my food the table was dirty one of the employee walk around on his phone going inside to order your food is bad as order inside!!!! Unprofessional employees
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Allison Clark
Asked me to hang on a second and I said yes. 10 minutes later I had to beep my horn and they said it would be an hour wait for chicken.....No thank you! Very poor service!
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mo S
Came to the buffet and it was empty no food had to wait 15 minutes for them to make more and it wasnt even busy! smh this will be my last time coming here
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Kelton Bryant
Not good. Under staffed, dirty floors, bland and old chicken. This place has fallen off big time. Used to be a enjoyable place to eat
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P Mack
Im sitting in the drive thru as I type & have been in line for almost 10 minutes. BUT she did apologize for the wait.