Address: | 181 Main St, Southington, CT 06489, USA |
Phone: | +1 860-863-5994 |
Site: | thaikitchen4.net |
Rating: | 4.3 |
Working: | 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–9:30PM 11AM–10PM 11AM–10PM 11AM–10PM |
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Josh Salthouse
I want to start off by saying the food here is great. There’s a wide variety of great quality food. However, I have to give this restaurant 1 star. On 5/12/17 I placed an order via GrubHub and the original estimated pickup time was 6:05pm-6:15pm which was perfect because I was leaving work at 6pm. When the order was confirmed, the time changed to 6:45pm-6:55pm which was an inconvenience because I had to wait around an extra 40+ minutes and I had already worked all day and have a 60+ minute drive home. I understand that restaurants can be busy on a Friday night so, while annoyed at the inconvenience, I completely understood and would not hold it against them. I killed some time and arrived at the restaurant at 6:45pm to pick up my order. I waited for 10 minutes and nobody ever came out to assist me. I decided to leave after 10 minutes because I had somewhere I needed to be and couldn’t wait any longer. At around 7pm I received a phone call from someone at the restaurant. She asked if I was going to be picking up my order and I explained to her that I was already there, waited 10 minutes and have already left. She responded with saying there was no way I was there for 10 minutes because she came right over as soon as she heard the door and I had already left. The only way that would be possible is if I walked in the door and immediately walked back out, which makes absolutely no sense. I told her I’d like to cancel my order and I’d need a refund. She asked if I wanted a credit for my next order and I said, no I’d like a refund. I’m only in Southington for work a couple times a month so it wouldn’t make sense to do a credit, and after this event, I likely won’t be back anyway. After I told her no, she said “ok, bye bye” and hung up never explaining how to go about getting a refund or, most importantly, apologizing. I’ve attached a screenshot of the Google Maps Timeline from my cell phone that shows I arrived at 6:46pm and left at 6:55pm (spending a total of 9 minutes at the restaurant). I understand that nobody is perfect, but if they cannot apologize for their error, then this is not somewhere that I will be visiting again and I cannot recommend anyone else to visit this restaurant either.
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Bethanie Salvas
This is one of the best Thai restaurants that my boyfriend and I have visited in CT! Not only was the food fantastic, but the ambiance, waitress , and pricing were nothing short of great! We will be back soon! Also there are a few discount options available and we had ordered Fifty dollars worth of items and received a complimentary $10 off which was also great ! What a wonderful experience !
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Stefani Swift
Wow! The food here was awesome, during a business trip with my family we went here for dinner for 2 of the the 4 nights we were in Southington. We ordered the Pad Thai, Vegetable Dumplings, Massaman Curry, and Spicy Eggplant dishes and enjoyed all of them immensely. I would definitely recommend going here if you are looking for delicious Thai food here in Southington.
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Steven Martorelli
3 reasons I love this place. 1) the curry and roti were great as well as the service, 2) there are secret coupons inside the menu which give you $10 off $50 or $5 off $35 (any purchase), and 3) there was a Thai instrumental of Whitney Houston - dont break my heart playing in the background!!! (Along with other classics).
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Mr. and Mrs. Goralski
I would not recommend this place at all. We ordered 4 different dinners, soups and an appetizer and we were all extremely disappointed. They asked for a heat level on all dishes and none were spicy or had any flavor what so ever. I wouldnt waste $ on this place.
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shauna couture
I wouldnt listen to mr. And Mrs G they dont know wut they are talking about Ive had their food and several of my friends and they all loved it... Just stick to ur McDonalds cuz u obviously dont know good food if it hit u in ur face
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Richard T
We eat at Thai Kitchen 4 two or three times per month. The ingredients are fresh and well prepared, the service is always courteous and attentive. The delivery service is appreciated when we cant get out. This place is a favorite.
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Chuck Joseph
Best Thai Cuisine in Connecticut by far. My wife and I eat here all the time the service and food is exceptional. Be advised we both have had Thai Cuisine from many restaurants this is the most authentic. Highly Recommended!!!
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Katie R
I just moved to Southington two months ago. I eat here about once a week. Their Tom Kha Kai (coconut chicken soup with veggies) is my go-to!!! Delicious food, quiet/ clean atmosphere.
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John and Jane Dough
The restaurant was super clean and the staff was eager to help. Food was solid and we would definitely visit again. The Thai tea was especially delicious and the recipe was spot on!
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Rich Conway
Great experience. Food is exceptional and the owners are top notch people who work hard to make sure everything is perfect. Love the ice tea!!
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Megoon Kash
Excellent and friendly service. Called me back after my call went to voicemail when trying to place a take away order Love the pad Thai.
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Joshua Rinas
Excellent Thai food. Try the curries, they dont disappoint. The atmosphere is fine, but nothing to brag about.
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Rebecca Sweetman
The food is delicious! We tried the Thai tea and I asked about it so the server brought me some to take home.
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Ed DeBord
Great atmosphere and quiet. Service is awesome. Food is good and always hot. You are never kept waiting.
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Eileen Perlot
Food is delicious and filing. Prices are good. Music is soothing. Service great.
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Guy Sundara
This place is really good. You have to try the mango curry and the dumplings.
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Jay Arana
Food is amazing and service is fantastic. Love this place
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Michele Foertsch
Very good food, great for takeout.
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Ashley Griffins
Great service but it smells funny