Panera Bread
| Address: | 7939 Tysons Corner Center, McLean, VA 22102, USA |
| Phone: | +1 703-442-7755 |
| Site: | panerabread.com |
| Rating: | 3.3 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–8:30PM |
Location
Photos 100
Reviews 24
ME
Melinda Contreras
I used to work in the Tysons Corner area, and Panera treated me very well during this time. I always went in the morning to get Sesame Seed and Whole Wheat bagels whenever I had an early shift, but Ive also had my fair share of lunches here as well. My favorite sandwich is the Bacon Turkey Bravo, though once I came to the realization I should stop eating so much bacon, the Apple Fuji Chicken Salad and Strawberry Poppyseed Salad (during the summer months) became my go to items. The cashiers I had were always great. They remembered my order every time I came, and if I changed it, they would remember the change the next time I came back. They were sometimes wrong in assuming I once again wanted what I ordered last time, but I appreciated the effort. I like that they have small plastic cups specifically for water available near the drink fountain, that way I can walk in to get some water even when I dont plan on eating there. I dont like the freezing cold temperature of the water in their drink fountain however. It makes my teeth hurt every time.
KR
Kristopher Ellsworth
Ive been here a few times and the management is horrible. Found several hairs in my food on one occasion, and when I mentioned it to the manager he looked upset I actually complained about it, gave me a disgusted look, and did not appologize. The store lacks diversity, as well. The demographic make-up of the staff appears that the hiring manager has a bias toward one particular race, and it even shows with the way management treats this particular demographic versus the other customers who enter the establishment. In such a diverse area it is sad to see such a prejudice by management, for this publicly traded company.
ED
Eden Foley
I was registered by a man who looked rude at first glance. He didnt even say "how may I help you" he said what do you want. Then he yelled at me because he didnt ask me and my friend if we wanted anything else. And he didnt give me my water cups or buzzer. So I have been sitting here getting up every second to check to see if my food was here. From my friends earlier expirence they seated my friend in the freezing rain when it was dead inside (no people.). My expirence has been bad.
JA
Jackie Davis
I enjoy Paneras food never had an issue before until today. Stopped at the Panera Bread in Tysons Mall first time at this location. After shopping I wanted a sandwich to take home. Service was poor, person taking the order was not knowledgable about the menu. Ordered a Turkey penni, what I got was a slightly toasted, greasy soggy sandwich with no mayo, wilted lettuce and a slice of tomato. Not at all what I expected very disappoint with this sandwich and Panera.
A
A Private User
I used to visit this Panera frequently due to the convenience it provided because of its location in the mall. However, I have seen a decline in the quality of food and customer service provided at the store over the past couple of months... a trend that seems to be going downhill even more recently. I know I wont be going back to this one again. Visit the one down the street if you are looking for a decent panera to visit.
JO
Jorge Ramirez
Pesimo servicio ...espere 8 minutos por una avena , y solo tenian 3 clentes , que vergüenza, ena cajera super irresponsable y un gefe de personal super ineficiente . Lamento mucho haber ido alli...
ST
Stefan Neher
Absolutely the worst Panera, if not the worst food establishment. I have been trying to give this place a chance for the last 5 years, but they continue to disappoint and somehow get worse and worse. Management is the main problem, they are perhaps more rude than their beyond over it cashiers. They will talk to each other while customers are here and I am trying to ask them questions.
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felipe C
Very disappoint, asked for a sandwich and got charged for it and when i got home is not what i asked for the food is expensive so please be careful when you serve the food not only about the money but mostly i wanted what i paid for it worse worse service i have received from a panera bread and i am a loyal customer of you guys but this really got me upset
TE
Tesfaye Gari
The worst customer service ever. It is Friday dec 4 2015 6:12 am and the guy who took the order didnt even listen what we ordered and they brought something we didnt order. Then when I explained to him he was trying to convince me to eat what he brought. The bad thing is cashier guy didnt give me my receipt so didnt get the chance to see the detail order
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M cox
We used panera for breakfast catering 5 days a week, with the same order for the same time of delivery everyday. The orders came late 3 out of 5 days a week and sometimes not at all. The food was good when it showed up but was not worth the gamble of when or if they would show up. Do not use for catering.
BR
Bridgette B
Very disappointed and I love Panera. Failed to tell me that there was no tomato basil bread for my bacon turkey bravo and no avocado in my salad and we all know that no matter where you go avocado is more money just because it is what it is ( Ill never know) but its also part of the salad.
KR
Kristin Cooke
Ordered the chicken tortellini. Part of it was uncooked and hard, and lots of it was cold. When they brough a new one there was corn and something else in it on top. The manager seemed to have a passive aggressive attitude. No thanks.
CI
Cindy C
I agree with the review below. The service used to be good here, but it has gone downhill. Also the food is inconsistent. I work in Tysons Corner and this used to be convenient place to eat, but I am going there anymore.
SS
SS S
Chavez the manager likes to kick out paying customers when they are done eating but doesnt say anything to the people who dont buy anything and sit in Panera for meetings. Small location, bad customer service.
MA
Mario Stylianou
Friendly staff who make great suggestions. Great for a quick bite to eat and, given that its off the beaten path at the mall, serves as a reprieve and small oasis from the mall madness.
CA
Cameron Anderson
Everybody loves Panera. Can be a bit of a wait time on weekends(understandable given the square footage theyre working with) but Ive never had a bad meal, rather the opposite.
JO
John L. Davis
I had a very good experience here. The food was very fresh. Their coffee is a little strong for my taste (acidic) but that is totally a preference item. I enjoyed it.
DA
David Johnson
On the small side and has a great deal of traffic. This may have lead to the problems with cleanliness. Seems the staff couldnt keep up the day I was there.
MA
Marc LeCureux
Very impersonal process now that you order everything through their touchscreen computers. Might as well go to a Sheetz or WaWa...
RO
Robert Brandau
Truly appreciate the staff and service. Eat dinner there once a week. When possible, I have breakfast meetings there.
ED
Edwin Harris
If you would like to eat your food while bugs are all over the floors and walls, this is the place for you.
JU
Juana Echeverria
Mi gusta mucho la sopa de beans
HE
Hector Gobet
Very bad service very impolite and too expensive $14.99 for one drink and one meal
MA
Markus Klein
Its a good place to meet. Food is not bad for a somewhat fast food place.
