Address: | 600 S State St, Westerville, OH 43081, USA |
Phone: | +1 614-823-8890 |
Site: | citybbq.com |
Rating: | 4.4 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–9PM |
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Mrs. Claire
I am Southern. This is very similar to BBQ. The sides are overcooked. I assume older bottom of the pan portions. Scorched baked beans, mushed green beans, green peppers in cole slaw, cold corn pudding/bread. Chicken was just roasted nothing special, sausage casings were already busted, i added every sauce available to the pork. Everything needed salt and pepper. I shouldnt have to season your BBQ and respective sides. I brought visiting friends who expected table service (as did I) and they comforted me for my choice. They mailed me "real food" overnight as soon as they got home.
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JB Brown
This place came highly recommended, my expectations must have been too high. I got the brisket and found it lacking, not as good as Ive had at small BBQ places. Ordering was very hard, he couldnt hear me and I certainly could not hear him. The ordering needs work. He couldnt understand when I pointed at what I wanted. This being the season I ordered the cukes and onions. So simple to make, yet they blew It! Ill stick to the small BBQ places.
MI
Michael Ann Effron
Great great food but almost always screw up our online order. Just check before you leave, they are very helpful. Need some healthier options for sides - applesauce, steamed veggies, cottage cheese, baked potato, corn, side salad. Corn bread is fabulous but my family doesnt really like the Mac n cheese. Wish they had a chicken option that didnt include onions. Chicken fingers are good- should be an adult option or option on family meal.
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Jackson Groat
The food is not as good as other people seem to think it is... but what really bothers me is that when I ordered online, I was charged extra for extra sides, and I wasnt given extra sides. Calling on the phone to try to fix the situation was awful as well-- gave me a credit, but I had to have the call transferred 3 times, a huge hassle for supposedly convenient food. Bad food and a bad custom service experience earns a bad rating.
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Lillian Hecklick
The young gentleman who waited on me was exceptional. Very friendly and welcoming. Had my carry-out order together quickly and also gave me a plate, silverware, and sauces before I even asked. He truly made my night and my visit. Food is consistent, fast, and tasty. Love the beef brisket and green beans. I always visit this location when I am in the Westerville area. Tonights visit has left me very eager to return! Thank you!
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Nioka Rochelle
Customer service is just not there. No one had a smile on their face . And i made a mistake ordering online went up to see if i could get it fixed and the manager ( well who i think was the manager )came up and just didnt even care to hear what i had to say just told me its going to be 2 1/2 min ...which turned into 10 or 15min . Juat really think they could atleast act like they like thier jobs. Food was great .
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Marc Stephens
You could smell the smoke when you pulled in the parking lot which I love. The restaurant was clean and the service was good. An employee came to my table as I was eating and asked me if there was anything I needed. There is so much current construction in this area currently I was surprised to see the establishment mostly full during lunchtime. It speaks to the service and product being offered.
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Jim Roarick
Good food! Pulled pork, brisket excellent. Unique sides .... delicious fries, vinegar Cole slaw and corn pudding are very good. Ordering and order pickup are somewhat confusing the first time but super helpful staff pretty much negates that problem. Not fancy - it IS a barbeque place - but food is great and dining experience was excellent (went back a second time, actually).
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Jeanette Karns
Great friendly service and amazing BBQ!! A must stop for lunch or dinner if you are in the area! You cant go wrong with anything on the menu! Several bbq sauces to choose from will suit everyones taste! My boys love the glass bottle soda and I cant get enough of the pickles! Dont forget the sweet tea or lemonade!!
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Kyle Ratajczak
Definitely the best chain restaurant in the area. The portion sizes are generous and unbelievably delicious. It gets slightly packed during the lunch rush hour but the line always moves fast. They have a solid rewards program too if you download their app. Worth it if you work in the area.
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William Cooper
I think that if your stores would offer those disposable plastic gloves that the cooks wear with every order of ribs your sales would increase. I know that I would order them if I could get a pair of gloves.....less messy and easy clean up.
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Leasha Dixson
Greg, Lesley, Trevor, and a young lady who I did not catch her name were PERFECT! Friendly to a stranger in town, enthuiastic when I told them I was a Veteran, generous with giving me food tips- everything was perfect!
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Rob Smith
Good barbeque. If you want a decent BBQ meal, this is your place. It just has that commercial feel to it. A bit pricey for what you get. Flavors were OK, but definitely not top notch 5 star BBQ.
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D Miller
BBQ is what I do for fun so I am not all that easily impressed. The brisket was good without BBQ sauce. The chicken breast was moist with great smoke flavor - no sauce needed. Nuff said!
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Jw Loo
First time going to this place. Did not dine in but ordered to go. Seems like a busy place and mostly carryout orders. Good pulled pork, will try the brisket next time
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Erin Westfall
Growing up in the south has made me wary of BBQ restaurants north of the Mason Dixon Line, but City BBQ is an exception. Delicious every time Ive eaten there.
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Debbie Romine
Best service all the time! We eat here about once every 1-2 months and the staff is always friendly and very helpful. Of course, the food is great too!
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Greg McFoster
Have stopped at your restaurant twice this week, the first time I stopped you had no chicken or ribs, stopped again this evening you had no chicken.
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GGANNO
City barbecue has a great atmosphere and the food was fast. Although the food is not for me I would still recommend it as many people do love it.
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Christopher Macnichol
Little hard to get to at the moment with the construction in Westerville. But the food is always great. Try the cornbread, always a winner.
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Brian Lee
If you like BBQ and havent tried City yet... WHY YOU WAIT?! If youre a fan of sausage, you gotta try the smoked link sandwich. Gotta...
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karyn saliger
Pulled pork sandwich was the best! Cole slaw was delish! Hush puppies were to die for! Thanks City BBQ for a filling awesome meal!
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Sharon Derr
LOVE the pulled pork, which is why I stop here when Im in town. Very disappointing to get home & find out that my pork is chicken.
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Eric M
Fun place for a lunch. It is cafeteria style so be aware. The food was really good, friendly service and a clean restaurant.
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Jeremy Packer
Food was delicious. Got the sampler. Didnt care for the sausage, but everything else was great! Staff is frequently as well!
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Sylvia Schumacher
Good food, a bit salty ~ but I dont like salt. Every one with me loved it! Banana pudding is wonderful. Friendly staff.
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John H. Maynard
Yummy. Didnt want to stop eating main course for dessert, but glad I did. Banana pudding is great! Great service too.
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Tiffany Ketcham
My family loves this place, its good food and awesome atmosphere. I wish they had one closer to where we live.
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Matthew Knudsen
Good food, but a little pricey for the small portions. Kinda disappointed for the price. Good BBQ though.