Address: | 3980 Alexandria Pike, Cold Spring, KY 41076, USA |
Phone: | +1 859-781-7300 |
Site: | penn-station.com |
Rating: | 4.1 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11:30AM–9PM |
GR
Grady Billiter
I have to agree with some of the other comments here. The place makes cheesesteaks therefore I show up. However the staff make it a point to embarrass other employees and seem to have a mentality that the customers dont care what they say or do. It is a shame this establishment cant maintain a professional atmosphere otherwise I would eat here more often.
MA
Matt Merchant
Like all Penn Stations, the sandwiches and fries are top notch. This location excels in customer service. Youre always greeted when you come in, and thanked for coming when you leave. The staff never acts like theyre rushed nor do they get impatient when you ponder the menu. This is my favorite Penn Station to go to hands down.
AM
Amanda Wilkins
They did not make my sandwich right took it back made it wrong for the 2nd time. Then they did not even offer me a discount or anything. I think that was terrible. I did not eat the food why should I have to pay for it. Oh well...I will never go here again.
AN
Anne Meese
I only go to this location still because of Mike. Is is a fantastic employee. We always have large orders and he always takes such good care of us never gets frustrated and thats more than I can say for the manager.
JA
James Turner
Great Service, Brian is always there when I come in for lunch with a friendly greeting. They start working on my Chicken Parm the way I liked it when they see my car in the parking lot.
IN
INSTAGIB johnson
as a former employee i feel like it could have been better, the quality of staff (one reason i quit ) changed 2 weeks after i left thank goodness , but food was always good
KE
Ken Lucas
No more of my money. This place has really gone down hill. A bunch of idiots working there as well. I will never eat there again. Bad food on several occasions.
JO
JOSEPH Graham
Did call ahead ordering a sandwich just sit there while waiting for friend to ask them to drop fries very disappointed also always out of cookies
RA
Rachael Palmieri
Great food, but the store could be cleaner. It makes me wonder how often they clean when I dont even want to touch the credit card machine.
BR
brenda thomas
The good and was great!!! Anyone who eats here, the cookies are sinfully delicious!!! Especially, after you refrigerate them!!!
RO
Robert Egloff
This Penn Station Rocks. Never short you on toppings, and the service is top notch. Never hesitate to go here.
AL
Alyssa Bowman
Very good food. People work hard there to keep it clean and even when getting slammed they keep the pace up.
EV
Evelynn Meyer
I want the sandwiches to be never ending but definitely could do better on the fries
SH
Shelly Bennett
They greatest place on earth. We need one of these in San Diego Ca.
PJ
PJ B
Food was fine but staff was either overwhelmed or incompetent.
DA
Darryl Harris
Best Penn Station KY ever been to work this good people
MA
Mark Ryan
Super tasty sandwiches with Friendly and fast service
ZA
Zack Covey
East coast, Beast coast subs. Its good food so buy it.
A
A Private User
Awesome. One of the best in the chain. Clean store.
JA
James Walsh
Their special of the month is always a good deal
NA
Nathan Shaw
You can never go wrong with a philly cheesesteak
LI
Lisa Brossart
They are always excellent!!!!
EL
Elijah Swingrover
Good location. Nice people.
TA
Tandui
Great place to grab a bite
TO
Tommy Morris
Eat here its amazing
SC
Schnauz Money
I love Penn station
RI
Richard Weiner
Dagwood sub rocks!
JU
Julie Geiman
Great subs.
RO
Rory Poulson
Good food
CH
Chaquata Thomas