Address: | 1129 N Baldwin Ave #35, Marion, IN 46952, USA |
Phone: | +1 765-673-0757 |
Site: | buffalowildwings.com |
Rating: | 3.5 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–12AM 11AM–12AM 11AM–11PM |
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Kevin Swan
Terrible. Aggrevating. For valentines day my girlfriend decided to take me and our year old son out to dinner early. Upon arrival there were probably 20 people standing outside so we thought they may be busy. We still go inside to check and there are tables all over. But there are about 20 teenage girls between the door where we are and the host. Girls running in and out. A couple girls even ran into my girlfriend and son and just kept laughing as they ran out. I was instantly aggravated nobody was controlling these girls or telling them to wait outside or off to the side somewhere. It was like total chaos in the area. We patiently waited and finally the host told the girls to move out of the way. Once we told the host their were 3 of us we got a seat within a couple minutes. We go to sit down and the table was soaked. You could see standing water all over it. I ask the host to wipe it off for us since we had no napkins. He said no problem and did it quickly. We sit there for a bout 10 minutes and had not yet talked to anyone or been asked for drinks. We still are sitting there and a table of 8 are seated next to us. A waiter quickly runs over to them takes there drink orders and walks off. We wait about 5 more minutes (20 total minutes now) the waiter comes back and takes their order. We tried to get his attention and he ignored us. We were 3 feet away come on. At this point my girlfriend is fuming and my 1 year old is out of gold fish and starting to fuss. So she goes to the host and asks her if we can get someone to our table. He apologizes and says hell get someone right on it. 30 seconds later we have a waiter. He takes or drink orders and comes back with them probably about 3 minutes. Slams them on the table hard enough they spill out and says hell be right back to get our order. 10 minutes go by the guy never comes back to us. At this point weve had enough. She tells me to grab our son we get up and walk put. Never have I been the aggravated at a buffalo wild wings. The service was absolutely terrible. So we went to the place next door (mcdonalds) and had a much better dinner together. At least there the people were friendly and took our order! Its sad when mcdonalds gets a higher rating from us than a buffalo wild wings!! Completely disappointed with them but at least our family night was salvaged by mcds!!
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Austin Rausch
Im typically not one to complain about bad service so instead Id like to give you a few tips on how to make your experience a bit less nauseating. When you are seated and drink orders are taken, find a tv that interests you. It will make your stay seem less time consuming. Drink the water they give you, drink it fast. This will make you have to use the restroom while waiting for your drinks and food to arrive. Immediately after ordering your food, but before your server leaves, ask for silverware. Trust me on this one. At this point, reacquaint yourself with your favorite sports cast on the tv. Pause only to use the restroom (taking a considerable amount of time), sip your drink and all but ignore your serve if they come to you and apologize about how long its taking, sports are more important at this point. Besides, what the kitchen does is not their fault. If you havent passed out by the time your food arrives ask for silverware again. Take the next 5 minutes or so to neatly organize your plate and table setting as you anticipate the meal sitting in front of you. If you got something that does not require silverware be proper and wait for the others in your party to get theirs. As your server nearly runs by you attempting to help other customers do anything you can to attract their attention. Literally... anything. Remind them that you are waiting for silverware. When the utensils arrive be sure to ask for your bill. I realize at this point you havent even began to eat, but again, trust me on this. Now, attempt to enjoy your luke warm, mediocre food. If your lucky, you didnt drink all of your beer before digging into your hot wings. Dont expect a refill. As soon as your bill comes back produce a form of payment. Just tip the poor server, its not ALL their fault. There are many more positions in this establishment that are at fault. First and foremost being the management. If youre lucky you will get your card or change back a few minutes after youre done eating. If not, theres always sports! Bottom line, I have been to other BWWs, and none of them come close to this one. If you dont have all night to spend waiting around, go somewhere else.
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Nathan Sweeny
This is probably one of the worst Buffalo Wild Wings out there. I give it two starts simply to make my review more credible, but in all reality it doesnt deserve them. Conservatively, the last 7-10 times I have went here I have had the following issues: -Boneless wings have little meat, like they are scraps from the end of the bag -Wings have wayyy to much sauce -Wings have pretty much no dry rub -A medium wing with only eight small wings -Cold food delivered upon eating in -Mozzarella sticks with almost no cheese inside, or none at all There needs to be some changes at this store, because they surely are loosing my business.
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Ashley L
Horrible service. My party of three had to wait a half hour to get anyone to take our drink orders and 20 minutes later they still had not brought us our beverages nor had anyone been back to our table to ask for our meal order. Meanwhile, all the men around our area of the restaurant were being served from the moment they sat down (after us!). I thoroughly believe that we were not made a priority because we werent male customers. I will never give the Marion location my business nor will I tell anyone that they should dine there.
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Jordan Loy
I went with a friend to get food last night and we went to go get take out and the staff said that there was a last call on food. I have never heard of that in my life. Yes, the restaurant was closing at 11pm, but we arrived to get take out at 10:30pm. The waiter was very rude towards us and didnt help us after we asked, so we left. That is the second time I have been treated like that here. The other time I ate there with a friend, we waited for our drinks for 20 minutes.
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Jessica P
Really great food. The bleu cheese burger is great (if you like bleu cheese). You can sit and watch sports, either at a bar or restaurant seat. Dont go if you dont like crowded or noisy places. The orders do take a little while, but its only because it always busy, and the food worth the wait. The staff is fantastic, if a seats available, they seat you very quickly.
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Alec Downing
It took us about 30 minutes to get seated because some servers had called in sick (so there were empty tables but people couldnt be seated in them). Once we got seated the food got out pretty fast. The waiter still had to make three trips to get our sides and stuff correct.
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Brooke Wilson
Food was fine, but after being seated 25 minutes, we still hadnt been waited on. No drinks. No order taking. No welcome from anyone. After going up to ask where our server was, we waited still another 20 minutes to have drinks brought to us. Disappointed!