|Address:||889 N Stiles St, Linden, NJ 07036, USA|
|Working:||11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–9PM|
This place is very bad their customer service sucks!!!!!!!!!!!! My order was delayed 1.5 hours and they couldnt at least have the courtesy to bother calling and let me know they were behind at least by them calling one can understand and not get aggravated when they already have people hungry waiting for the food, then i cancel my order and i ask the lady whats your name she gives me her false name, then i asked them for their manager name they give me another fake name. This place is being runned by immature kids probably that all they go there for is just to get out their house. The owner probably hires them to save money because i really doubt he would pay their customer service top dolla for the things they do. Finally today i reach the "real manager" and she took my info and she would pass it to her "manager" which i assume is going to be another run around. I have bought from this place numerous times and to get the service and run arounds i have received is not goot thats how businesses loose customers it all starts one by one. Then they ask how they loose if they were doing well. It all starts from their service that completely was garbage!!!!!!!!!!!!!!!!!! People avoid their restaurant, make them learn how to run a business!!!!
Went about a week ago. Food was bland and some sides under-done. I read older reviews about the unfriendly older lady that runs the place, all true. They took my phone order at 10:45 am. Got there around 11:20, not ready. Didnt walk out of the place til about 11:50. And the whole time Im waiting I keep catching that same older woman (I think the owners mother-in-law?) PICKING PIECES OFF THE CHICKEN JUST OFF THE BBQ STILL IN THE ROTISSERIE GRATES!!!! That was it for me. I will NEVER go back here. Actually I need to recant about the food...the french fries were great!
Second time I get delivered since the take over in Cranford , NJ. Order was wrong , no napkins , no forks , knifes and spoons. No barbeque sauce. They also forgot the bottle water I ordered and when I called , she said she was going to send the driver back, I am 5 mins away , he came back 50 minutes later. Check # 1687 on 5/3/2015. Never had issues when it was Cranford Barbeque. The meat was ok and a bit salty. Thanks!
Ordered food at 6pm, still have not received it around 730, so I call to see what is going on. Girl tells me delivery driver couldnt find my address so he brought the food back to the store and never bothered to call me. She says they will reheat my food, because it was ice cold, but it would take another 45 minutes to send it over. NO WAY! Awful service! Please save yourself the trouble and avoid this place.
My daughter just ordered from this place. An hour goes by, she called and they said the driver just left. Now 1 1/2 hours after placing the order , she calls again and still no delivery.. finally she gets the food, ice cold. I remember this place very differently than the way its being managed now. Really poor customer service, quality of food is not the same.
The two stars are only because their food is good. Their customer service is PATHETIC! Those miserable GIRLS that work the front need to get their act together and be grateful they have a job. Weve been ordering from them for awhile now and are never happy with their customer service. Too bad there arent too many Portuguese spots around.
***Update the menu on your website please. When youre placing a business lunch order, its inconvenient to be surprised when the total doesnt match the budget based on an incorrect/ outdated menu*** Also, the delivery was about 1.5 hours. Thats a bit excessive... Besides this, the food was pretty good...
I order from these guys frequently. The delivery guys are always on point, and know once they see my address to make sure theres hot sauce in the bag. The food is good, I recommend the pork picadinho (pork casserole) and the empanadas -- loads of flavor. I only wish I could learn how to cook my own.
First time! Excellent food! Great customer service! My family love this type of food but not many close by that deliver. Enjoyed it! Will order again
Good food great service and they also deliver and the chicken was juicy and fries were hot and rice was fresh i would go back here again.
Reasonable prices on the food people are nice theyre bilingual have a great skirt steak vegetables and many other dishes
Good food some times not so great its hit or miss with this place and was taken back by how rude the service was !!!
Food wasnt bad, but they charge you so much for so little, other places in the area give much more than this place.
I order from here ALL THE TIME. Love their ribs, you gotta ask for some bbq sauce on the side btw, its DELECIOUS.
A Private User
Me encanta este lugar ambiente familiar
Some of the most delicious bbq Ive ever had. The chicken and ribs were juicy and full of flavor.
Chop spot has been chopped. Chicken was dry, ribs were tough. But hey the bbq sauce was good.
It was really busy but the service was still good. The portions were large and delicious.
I work nearby and eat here almost weekly. Excellent customer service and food quality!
Went for lunch. The veggies are always good and the Salmon was amazing....
Excellent place. I go here often. Food is very good & not expensive.
I love this spot. Pretty quick and always good food. Good price too.
Good tasting food, bath rooms stink like back up sewer, no kidding!
Delicious food and excellent customer service! Keep it up guys!
Not the same place that it was, once it opened.. Poor quality
Good food...but they take over an hour to deliver every time
Very busy place with great food. Happy i gave it a chance.
Delivery was quick. Food was good. Prices are good.
Great food, always get the super combo, never fails.
Best bitoques around here!!! Really really good
Great Portuguese food. Love the BBQ sauce
Great local spot to grab lunch or dinner
Great pork ribs and very affordable.
Good services and love the BBQ here!
Poor quality meat...extremely fatty
this place is down right filthy!!
Lil pricy, but worth the flavor.
They have pretty good beef ribs!
Love t the service good food
Great food and good prices
Good food and nice service.
Food taste great! Recommend
Awesome food.. very good
Nice people Good food!
Service food good
Gray tasting food
Eh, food yummy