Address: | 5107 Clinton Ave, Kokomo, IN 46902, USA |
Phone: | +1 765-455-1500 |
Site: | texasroadhouse.com |
Rating: | 4.3 |
Working: | 4–10PM 4–10PM 4–10PM 4–10PM 4–11PM 11:30AM–11PM 11:30AM–10PM |
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Jeff Foster
We went on a Friday evening. Arrived around 7:35. Tried to call ahead, but too many rules. Waited 30 minutes (not unreasonable) to be seated. Appetizer was delivered by some guy - well before drinks arrived. 45 minutes after ordering - no food. Some guy (not our waitress) came and told us there was a problem with my girlfriends order (a filet salad). We told them to forget it and just bring my order and an extra plate. My sirloin tips had obviously been done for a long time - cold and tough (worst tasting beef Ive had in a long long time). Mashed potatoes - cold as well. Green beans - hot and tasty. Waitress finally wandered by asked why my girlfriend didnt have her salad. They charged us for all the food we ordered, but took off the filet salad. Didnt bother to comp us for drinks or appetizer. Wont be back anytime soon and definitely wont bother trying it on a Friday or Saturday night EVER. I used to like Texas Roadhouse. But this kind of thing (inattentive service, no discount to compensate for the wasted two hours) just ruins it for me. Still angry the next day. Update (20 days later) - I contacted Texas Roadhouse via their website. I filled out EVERYTHING on their form (name, address, phone number, email) and got ZERO response to my complaint. Just hope that you get better service than I did, because if its terrible service you will have just flushed your money without even a "were sorry".
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Michael Green
We rarely eat at chain restaurants but we were so tired from driving all day we just wanted to walk across the parking lot for dinner. We had been to a Texas Roadhouse years ago in Fargo, ND so we kinda knew what the experience might be like. Brandi the waitress took great care of us and was fun to visit with! She made sure we had everything we needed for a great Texas Roadhouse experience! We started with the signature peanuts and beverages... A great touch! I had the kabob with mashed potatoes and a cup of chili. Excellent! The steak was a perfect medium rare and the veggies tender crisp; the potatoes were real and peeled in the kitchen; the chili well-spiced topped with cheese at no extra charge! My wifes ribeye was cooked to her liking and she enjoyed the loaded giant-sized sweet potato. My only beef is that they had no tables and the booth was a bit uncomfortable. Cmon guys, make those Texas-sized too! After this experience, we kinda wish we had a Texas Roadhouse closer to our home!
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Ronny Giese
******************************************** ( + ) Steaks bisher immer sehr gut ( + ) nette Bedienungen ( + ) Geburtstagskinder dürfen auf den Sattel ( - ) Rips mit etwas viel Sauce ( - ) sehr rustikales Ambiente Besuche bis Beweertung: ca. 5 *********************************************
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Erin Ward
We went in last night with a group of 7. The server was nice. He was training someone. She was nice too. 5 of us ordered steak. As far as I know most of the steaks were cooked correctly, even though my husband remarked the outside of a few of them appeared burnt. My meat, however, was over cooked. I ordered it medium rare and it arrived medium. Had it been cooked any more I would have complained to our server. The first bite of sauteed mushrooms was good but every bite after was salty. We have jad more good experiences than bad so we wont stop eating here.
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Celena Rubeck
steaks were perfectly cooked - but were so salty i could barely eat it, the pork chop was burnt, the waitress was very knowledgeable and polite, she asked us if we would like to add .. toppings on our steak, toppings on our fries, toppings on our salads.. and we said sure that sounds good - she did not tell us that every time we said sure that we would be charged - i paid $6 just adding stuff i didnt ask for! Not to mention the blue cheese dressing was like water, we will not be going back, too many other GOOD places to eat in Kokomo
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Kristie Williams
Everything was great! Food, service, ect. Only thing I dont care for is feeling like Im being rushed out the door during some visits. Getting our dinner salads before the appetizer comes, then when it finally gets there, someone else is 1 minute behind them with our dinner. Its not always like that tho! Sometimes you wait! Sometimes its spaced out pretty good! But Id say 75% of my visits involve the food being out of corret order & delivered one after the other so something is always cold.
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Felicia K
Last night we went for dinner and when they brought us our biscuits they were dark and overdone. Starting out bad but unfortunately got worse. After ordering , our side of a cup of chili came without a spoon. Next came the main course, which we told them we hadnt even gotten our salads yet! Yes you guessed it right one of the salad dressings was wrong as well. Not done yet, to top it all off my steak was not cooked properly and had to be sent back. So much for an enjoyable evening out....
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Teresa Hinkle
I used call ahead seating and I was told 30-40 minutes. We go in and the give us a thing that goes off when ready to seat you, but later found out that the person who gave it to us DIDNT sign us in. We waited over an hour to be seated. The Food was great, the waitress was a little slow about bring rolls,butter, A1. Got juice from another persons plate spilt on my new blouse. She apologized and gave me napkins. The food and company made it worth wild. It was my birthday.
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Steven hyland
My children and I eat here 6 to 7 times a year. It is always a great time in a relaxing atmosphere. Prices are good compared to other places that sells steak. Texas Roadhouse steaks are worth the price. The servers are always on to of things coming and going to and from the table. We leave a good tip and get about 8 dinner rolls to go for free. I highly recommend this restaurant.
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Lee Fritz
Went 2 days ago and the waitress would not even wait for a response she would just talk over you then leave. When a manager came by she did the same thing. Order was wrong but could not get anyone to stay at the table for more than 3 seconds to tell them, had to wave down the waitress just to get the check made to reflect what actually happened.
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adam harp
Stopped here for dinner after a day of work training in Indianapolis. The service was prompt and friendly. I find that Texas Roadhouse (and many chain steak houses) tends to overcook steaks; I generally order medium rare, but the meat is actually cooked to medium. This visit was no exception. Also, the sauteed mushrooms I ordered tasted burnt.
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Eric Willhite
This is a great Texas Roadhouse location! There is usually a wait on Friday night, but they do have call ahead seating. The food, especially the steaks, is always great. They also have a nice bar and selection of drinks such as margaritas. If youre looking for a great steakhouse in Kokomo, you cant go wrong with Texas Roadhouse.
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kAyy&nJayy
VERY MAD, WE WENT AS A FAMILY YESTERDAY TO EAT 7 OF US, THEY DID NOT HAVE A TABLE BIG ENOUGH DO THEY STUCK 2 CHAIRS ON THE END OF A BOOTH IN THE ISLE. THEN I ORDERED A 8 OZ SIRLOIN, WELL DONT, NO PINK, USUALLY VERY GOOD, THIS ONE WAS VERY FATTY AND I HAD TO SEND IT BACK TWICE AND STILL WAS HOT PINK IN CENTER.