King Wong Chinese Food

Reviews 5

JA

Jason Snyder

I HAVE ORDERED FROM THIS PLACE SINCE I MOVED INTO MY NEW HOUSE AND THE FOOD IS USUALLY GOOD NOT GREAT BUT GOOD. I ORDERED THE MOST BASIC STUFF ON SUNDAY NIGHT RIGHT BEFORE THEY CLOSED FOR DELIVERY. ONCE I RECEIVED THE FOOD I IMMEDIATELY COULD TELL IT WAS COLD NOT EVEN WARM BOTH DINNERS WERE SOGGY AND IT TASTED LIKE THEY JUST THREW WHATEVER THEY HAD LEFT INTO THE THE DINNERS. I IMMEDIATELY TRIED CALLING THEM BUT THEY WERE CLOSED SO I PUT EVERYTHING IN THE FRIDGE AND FIGURED I WOULD CALL MONDAY. I CALLED MONDAY THEY WERE CLOSED SO I CALLED TUESDAY AS SOON AS I WAS OFF OF WORK. THE OWNERMANAGER WAS THE RUDEST PERSON I HAVE MET IN A LONG TIME . ACTING LIKE I WAS TRYING TO CON THEM OUT OF 2 DINNERS. SHE TOLD ME THAT I SHOULDNT OF ORDERED DELIVERY IF I WANT IT FRESH, THAT I HAVE TO EAT THERE FOR FRESH SHE ALSO TOLD ME THAT SHE HAS NEVER EVER HAD A COMPLAINTS AND I WAS THE FIRST ONE SINCE THEY HAVE BEEN OPEN. I SAID I HAVE BOTH CONTAINERS FULL OF YOUR FOOD AND I WOULD LIKE THEM TO BE REPLACED AND ALSO TOLD HER THAT MOST OF THE TIME FOOD IS GOOD JUST THIS LAST TIME.MAYBE IT WAS CAUSE YOU WERE ALMOST CLOSED FOR THE NIGHT? SHE TELLS ME AGAIN I NEVER HAVE COMPLAINTS I WILL REPLACE THIS ONE TIME BUT NEVER AGAIN. I EXPLAINED IF THE FOODS NOT COLD AND SOGGY THEN IT WONT EVER HAPPEN AGAIN BUT THEN SHE TELLS ME I HAVE TO PICK UP I EXPLAINED I DONT HAVE MY CAR I CANT BUT ILL TIP THE DRIVER. SHE KEPT TELLING ME HOW I WAS WRONG AND SHE WILL NEVER REPLACE ANYTHING BECAUSE ITS MY FAULT I ORDERED DELIVERY (even though they are a delivery chinese food restaurant) . I TOLD HER TO KEEP HER CRAPPY CHINESE FOOD AND THAT WAS THAT. LESSON LEARNED ! IF YOU WANT TO EAT COLD SOGGY CHINESE FOOD AND BE TALKED TO LIKE YOUR SOME THIEF STEALING 2 ORDERS OF FOOD AND BASICALLY BE CALLED A LIAR THIS IS THE PLACE FOR YOU. AVOID AT ALL COSTS. from the guy on 36th street and Mcdowell.

---

JO

JohnQ Public

I rated them a 2 because I wouldnt order from them again. My experience was more "not good" than "bad." My order: Hot and Sour Soup, Chicken Fried Rice, Kung Pao Chicken, and WonTon Chips; it came with 2 free egg rolls. Egg Rolls: I think they used the thickest, toughest leaves of the cabbage for these egg rolls; every bite was like biting into the part of the cabbage leaves that nobody wants. Chicken Fried Rice: I tend to measure Chinese restaurants by the quality of this dish and each time I try a new place, its one of the things I always order. King Wong had what was probably the worst I have ever eaten. The chicken was dry and tough and had no flavor....and I dont know how else to say it but it was like it was old. Kung Pao Chicken: I think they used the same chicken as in the fried rice, dry, tough, and old. Aside from that, it was fine. Thats the best thing I can say about it. WonTon Chips: I was actually quite tickled to see these on the menu because theyre like Chinese crack to me and I rarely see them offered. And even though I chowed on them like the had crack inside them, I was not oblivious to the fact that about half of them were considerably darker than the rest, suggesting that they had been fried, left out for a long time, and then fried again. Hot and Sour Soup: The broth had that "kick" that I enjoy when eating this dish. Not much else to say about it. I dont want to discourage people from going here; the lady on the phone who took my order was very nice and conscientious and made absolutely certain that she had my order right, and they did deliver the food faster than the 45 minutes they had suggested would be required. For me, however, the bottom line with a restaurant is the food, and while i really wanted to be happy with it, every bite was a mouthful of disappointment.

---

MI

miguel lopez

I driven by this place for years. I asked a family member once if they have been to this place since they live so close. This was way before rate & reviews were used and they did not like it. I asked myself one day I will try out this place despite what my family member said. Today was the day I had the courage to try this place out. I ordered their white rice with house and let me tell you... Id give this place two thumbs up. I order for delivery and the person who took my order was really professional and well mannered. I told the guy that I was ordering for the first time and he threw some egg rolls to try out. I had given it 4 stars since it took awhile to get here but was worth the wait. the egg rolls were alright. I ordered on a Sunday. You do not want to order before they close. Not that I had experience with that but from reading other peoples reviews. The food was fantastic . Lots of vegetables and the right amount of shrimp, beef, and chicken. My food was really hot when it got here. Had to wait a bit to cool off. I would highly recommend anyone to try this place out.

---

AD

Adrienne Craig

This is by far the best Chinese food place in Phoenix! I was looking for a good Chinese place to eat at in east/central Phoenix and i always pass by this place but never went in and I am so glad i did tonight. I order the sweet & sour chicken dinner combination and i asked if the fried rice had bean sprout (i love them) and it did not come with it BUT this really nice guy who works there added some free of charge. Not only did he/they added that but there was everything an egg fried rice would have instead of just plain fried rice. I AM SO HAPPY i got to try it because i would be paying for extra from now just to have it just like that. The S&S chicken, fried rice, egg roll, everything was fantastic! I will recommend this place to anyone who wants amazing Chinese food and i will definitely tell all my friends and family about this place. They had me at bean sprouts lol

---

MA

Maryetta Smith

Hi I love this family own business the language barrier is hard from the owners but its ok because they both try hard to speak English and please each customer and if the food is not what you expected or a mistake which I had only one time in 4 yrs then just ask poiletly for the order to be corrected because we all have a off day or make mistakes. I had only 11 in the bank and 6 in cash so they are delivering food split the charge up so I would be able to afford dinner as I am disabled and have no transportation at this time and long story short the reviews are also being seen by their kids and families so please be respectful we all can use more kindness in the World thank you for many years of great food ,conversation and excellent customer service and asking about how my son is doing and looking out for everyone in this community.

---

---