Autumn Court Chinese Restaurant
| Address: | 3752 E Indian School Rd, Phoenix, AZ 85018, USA |
| Phone: | +1 602-234-0512 |
| Site: | autumncourt.com |
| Rating: | 4 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
Location
Photos 100
Reviews 10
CH
Charles Harris
I had my wife order dinner to be delivered. After she got off of the phone she stated "Wow, thats awfully expensive--$40 plus tax!". I thought that was a bit much also, so I carefully added up each item ordered, and the total was actually $27.50. Even with tax and the $3 delivery change that they dont tell you about, there is no way that it should cost $40. I asked her to call them back and confront them with the facts, perhaps it was a mistake, I thought. She did so and was told that the prices on the website are 3 years old. She accepted that initially, however when she told me what the guy at Autumn Court said, we decided to just call and cancel our order altogether. When we did that we reached someone else there who, after we explained to him why we were cancelling the order and protesting that advertising prices different than what is charged is neither ethical nor legal, stated that the prices on line were not outdated. That being the case, then obviously we were being intentionally overcharged--in other words, ripped off.
TA
Taylor Mcgrew
Ive ordered delivery through Uber Eats from here in the past and it was perfect. They offer a lot of food for the price and everything tasted great. I ordered last night however and didnt end up with the fried wonton that I ordered (which is $5 by the way). So I called and all I wanted to know was whether they forgot to put it in my bag or if uber lost it somehow. The guy who answered asked me if I was calling him a liar and then hung up on me. It was the rudest phone call ever. I called back and asked if the manager was around and the same guy answered and said "no the manager isnt around why do you think Id be able to talk to you like this?" I honestly was in shock. I sent a simple message to UberEATS and was refunded the money within hours but I will never ever order from this place ever again. The food isnt worth the disrespectful "service" that I received last night.
CA
Carl Graham
Idiots!!! They overcharged me by 10 bucks. Could have just given me 10 bucks from the register and attempted to credit my card and told me that it would show up by morning. Checked and of course, nothing was there. Both owner and bar tender lied to me just to get me out of the place with food. Then came back the next day and both of them were conveniently not there (keep in mind, he told me to come back and see him). So i have to talk to this other idiot who takes everything personal and says it wasnt his fault and kept interrupting me and not letting me even speak. Offers to give me another meal. So pissed that I lost my appetite so...yeah. Ill never step foot in this place again. Living paycheck to paycheck and wasting my gas coming back and forth. Morons!! Dont come here. Its not worth it.
JO
Joe Curwen
I really want to give the place four stars, but just cant. The service is great. The menu is reasonably priced. The soups are very good. Many of their entrees are very good as well. However, unless the chef takes some cooking lessons, avoid the Kung Pao dishes. While marked as hot on the menu they are anything but. Furthermore, the last order I had included about half a cup of sliced green bell peppers which in my experience is NOT an ingredient of Kung Pao dishes. At least the pieces were large enough to remove fairly easily. (Full disclosure:green bell pepper is one of my least favorite vegetables of all time.) Nor was there any sign of Szechuan peppercorn, which is a defining ingredient of Kung Pao dishes. That said, most of the food is very good, and the service is outstanding.
A
A Private User
First time in town, my wife and I met some new friends here for dinner. It really doesn’t look like anything special, both inside and out. The staff and food more than make up for that! We tried a sushi platter and all ordered different family style chineese selections. They also have a full bar. The food was all top notch and the staff really made you feel like “Norm” on the TV series Cheers. We quickly felt as if we were returning to a favored place in our home town, not strangers in a strange land. Our visit was a sucuss, our new friends are sure to become old friends, and it looks like we will be moving to the area! Autumn Court will always hold a special place in our hearts.
JE
Jeffrey Flynt
The sushi here is OK, and they offer a nice happy hour pricing for it. But the rest of the food is standard asian fare that tastes average but isnt inexpensive. Also, I have found that, as with some other asian fusion type restaurants, the quality of food and service changes on a day to day basis. I guess its all about who is in the kitchen that day. The service is also hit or miss. Ive been here when you couldnt get your drink refilled, and then on other times, they really doted on us. It is nice for sushi though because otherwise, youll have a bit of a drive to find the good stuff.
SA
Samantha Soto
I came to this place for the first time 01/07/2016. It was very pricey (especially for it being a lunch special). The food was not what I expected when I opened my to go container. The portion was horrible! I ordered the kung pao chicken and shrimp. It came with two scoops of white rice. The kung pao was not even full spoon served. It had 2 shrimp and about 3 small sliced pieces of chicken. The egg roll that also came with the meal was old and over cooked. For $9.50 I expected more. The lady who runs the restaurant was rude and gave an extra attitude when I asked for soy sauce.
JE
Jessica Ann Ebert
My friend and I ordered delivery from here this past Friday evening. When the food came, I took one bite into the nigiri and to my surprise the sushi was warm and abnormally small portioned. They also mistaken one of the rolls. After we called and spoke to the manager about the order they did not apologize or offer to remake the warm sushi! They just said we can pay for another order if we wanted. I ended up with food poisoning. So not only did I get sick but the disrespect from the employees was irritating. I wont be ordering again from here.
IM
Impulsive Poker
Not impressed at all very expensive for the quality. They literally deep fry popcorn chicken and hand you a bowl with sauce. The Chicken I mentioned smells like deep fried wings not the smell I want coming from a Chinese place. I had take out and they forgot the rice for both of the plates I ordered. I called to tell them before I left to drive back to the restaurant to let them know and the girl at the bar said she didnt double check our Order before she handed it us even after I tipped her.
AM
Amber
Never got to try the food because though they say they deliver when you call they are rude and try to discourage it. I was rudely told that they were too busy at the moment even though I am a ten minute drive away. I mean I understand having a delivery area, but a constant changing delivery area based on busyness is ridiculous. The girl who answered told me they were too busy then immediately hung up. Rude. Sadly I really wanted to try the place, but am now very discourage.
