Gold Rush Chicken
| Address: | 2625 W North Ave, Milwaukee, WI 53205, USA |
| Phone: | +1 414-933-1717 |
| Site: | goldrushchicken.org |
| Rating: | 3.2 |
| Working: | 12–11PM 12–11PM 12–11PM 12–11PM 12PM–1AM 12PM–1AM 12–11PM |
Location
Photos 1
Reviews 11
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London Williams
I just tried to place an order with the gentlemen that answer the phone. I was asked my number & address. Which I have....he asked me my order....I began to tell him what I wanted....he stepped my mid thru said call me from the number you gave. Hung in my face. I was stunned....but was hoping we were disconnected accidentally. So called back...was places in hold ..the same guy came in line I explained to him I what he just did....he said you didnt give me the number you was calling from.....I recited my number I had given him. He said its to many shootings & murders & robberies going on. I explained to him that it could be possible he took my number down wrong....he should have just ask me to repeat the number instead of hanging up in my face. He hung up on me again. I called back & told him he was rude.....I have only one phone I know my number. He hung up in my face again. Really liked their good...been going for years. Never had a problem on phone or in person.I really feel it was racial. Once he looked over my address....heard the area while already beginning to take order....decided not to take order from me. Yes I agree its been a lot of crime by blacks & whites
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Erik Mickelson
Just got this for dinner last night and I was pleasantly surprised how nice everyone was! They werent over enthusiastic by any means but they spoke clearly over the phone, no one mocked me, and they even told me "happy holidays" when I left. I think some of these negative reviews are uncalled for because I know Milwaukee has poor customer service and this place was not one of them. If you use proper English and know what you want to order they were just fine. Now onto the chicken.. It is the BEST fried chicken I have ever had! Very juicy and salty and crunch! The breading wasnt too thick like most places serve and the chicken had just the right amount of grease. The fries were okay, nothing to write home about (but I came here for he chicken and thats all that matters haha). I suggest ordering over the phone and then picking it up through the drive thru window. They make every batch fresh so youre not gonna get some old heat lamp chicken. I get that this is not the best part of town but I did not have any issues (they must stay on top of shooing away loiterers).
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A Private User
Gold Rush has possibly THE WORST customer service in the entire city of MILWAUKEE! The same rude man answer the phone everytime I have ever ordered from them, which has been for years. I dont think this guy has ever had a "good" day, he is the biggest jerk that talks recklessly to customers over the phone. One has to wonder if hes this rude in person, or just because hes hiding behind a phone line. The ONLY reason to order from them is because they stay open late & deliver practically anywhere. The food is mediocre at best, & I have noticed a recent decline in that. Besides that, its really hard to patronize them when you have to deal with this idiot who obviously doesnt give a s*** about customers, just money.
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Thomas Reynosa
Didnt even get to order there. Just got off the phone with the phone rep who seemed itritated by receiving a phone call moreover being asked questions about dinners. I asked for something in specific and he responded with "nope, nope cant do that" and silence followed until I asked another question. It became apparent that this was not the place I wanted to order from when I ended the call by saying "Ill check the menu online"....where the rep hung up on me before I could even say "bye" or "thank you" which he didnt even deserve to hear because who gets thanked for ear raping someone, honestly...wont waste my money there thanks, but NO THANKS.
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Marie B
Wow, well one of my best friends love this place. I just pulled up and Im sitting here reading these comments and no way. I dont even want to go inside. Im not giving my dollars to an establishment that appears doesnt even respect their customers. Ill just go down the street to Popeyes lol. I leave enough reviews to know that if everyone is complaining about their customer service then theres somethomg obviously wrong. Keep these reviews coming guys! It helps me make an informed decision and Im proud to announce youve lost a potential customer. Oh well.
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Jennifer Verser
I love the price of burger basket with fries and drink.... It is always made to order and very tasty. The strawberry sundaes are to die for!!! I never go in I just go through the drive up window and it looks EXTREMELY clean! The lady with the white hair is not friendly and can be mistaken as rude. This could possibly pose a problem when you frequent an establishment and the owner has never smiled! I just believe that it is important to be kind, professional and courteous to EVERY customer not just the ones that look like you!
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A Private User
Gold Rush is a family owned business that has survived when others have not. Yes, they behave as if the were native New Yorkians and yes they are brass and crass but they are still good business people. I dont think they would have not made it this long if they were not. The food is really good and my family has been ordering from them sense I was a little girl, and that was in the 70s. Hot, fresh and delicious food! Gold Rush, keep up the good work. I am actually ordering from them now - love the fries.
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shuntadangerfield
This was my first time ever trying their chicken. I was the only person sitting in the of the dinning area waiting on my order. An older man yelled out, "get off your phone can you read the sign." Me being me I just looked at him and continued my conversation. What type of establishment says you can not talk on your own phone when waiting on food. I got chicken and bun and the chicken was not good to me at all although I did enjoy the bun. Ill never go back to this place again. #Firstandlasttime.
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Janeen Rogers
Though the owners of gold rush chicken have made much money over the decades, they continue to be rude toward the members of the community, the very people who support them. Stop! The food is garbage, very low quality. The owners dont even eat their own food. The good comments are fraudulent and no doubt members of the owners family. Also, I would not have given them any stars, but then I couldnt leave this very true and urgent message. Dont support Gold Rush Chicken! They wouldt support you.
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Bill Feerick
If you enjoy chicken you will not be able to find it any better any where else! This is the place to go for chicken in Milwaukee. The staff is mostly made up of a family dedicated to providing its customers with the most delicious meals your taste buds and stomach could ever possibly want. It is simply an awesome place serving awesome food by an awesome family! What more could a chicken lover want not to mention there are plenty of other items on their menu equally wonderful!
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Sheldon Jones
IVE ORDER FROM THIS ESTABLISHMENT BEFORE AND DIDNT HAVE A PROBLEM WITH DELIVERY THEN.. IM HANDICAPPED/DISABLED AND THE DRIVER- GAVE ME- A HARD TIME WAS VERY RUDE /MEAN TO ME OVER THE PHONE AND DIDNT GET OUT OF HIS CAR- TO GIVE ME MY FOOD .. So he said he wasnt Going to give me my order n left... WHICH IIVE WAITED FOR OVER A HOUR FOR. I WOULDNT BE ORDERING OR PATRONIZING THIS BUSINESS AGAIN .. THE WORKERS NEED TO KNOW PROPER CUSTOMER SERVICE.. IM VERY DISAPPOINTED