|Address:||2501 Mountaineer Blvd, Charleston, WV 25309, USA|
|Working:||11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–1AM 11AM–1AM 11AM–12AM|
First let me start by saying my experience was horrible! It is absolutely ridiculous that you cant substitute fried for onion rings in the sampler. I have been waiting about an hour for my food and when it can put it was wrong. By the time they got it right everyone else was ready to go. The waitress was no where to be found the entire time I had to wait for my food. But she was ready for me to pay so she could go home. This is not my idea of good customer service. The only reason I have one star is because when I did get my food it was good.
Way less than half full, 30 minutes between each visit by staff. Here an hour and a half at this point and havent received our food. Update: After getting our food, expressing our disappointment with the service, asking if a manager was aware of our two hour visit, the server promised to"Really Make It Better". No manager ever came to check on us, and our server took $2 off a $50 tab. Sad thing is, our daughter was making this be a weekly thing for us, and now we wont go back.
Long wait as always, as well as bad service. Wing after an extremely long wait came out cold, all the food did. But wing came coated with extra spicy rub when we asked for light sauce. Husbands which was a dry rub came out with a weird wet sauce. Complained to waiter who said,"Sorry bout that" then walked off. Never eat at this bdubs again!
Really like the chain but this one needs help, got hot wings and they were not hot come to find out they were out of sauce do they concocted something, ask why they didnt open a bottle from front counter but no competent reply, think Travis needs to be here 24 7 , very nice guy and gets things done.
My boyfriend and his brother have frequented this place so much that they never wait for a table and always get great service. Aside from being packed on fight nights, Ive never had a bad experience here! I drive past the Nitro one to go here because everything is better. Food & service!
When getting take out you need to know what you want because the take out lady was short didnt want to answer my questions or even let me tell her it would be more than ten minutes to get my food. Everyone was friendly when I got there and other than cold food it was okay
Ive been to this location twice and both times I have never even received service. I just stood there while multiple servers and managers saw me and never acknowledged me. I left both times and plan on it being on the last time I visit this location
Emily is ongelooflik nice en Britney is kak aan! Julle moet hier kom eet en julle gate uit geniet.
Ive given this place a try 3 times and the service has taken forever every time. Wings are good though. Would recommend going to Cross Lanes location instead much better service.
Product: Food hot, fresh and tasty. People: Service good, a little slow when place is near capacity on event nights. Place: Lots of TVs with a variety of Sports. Welcoming.
Went to buffalo wild wings for the first time and ordered the Jack daddy. Best burger Ive ever had hands down. Staff was extremely friendly and restaurant was very clean.
Very poor service. We sat for over a hour waiting on our food. And only seen our waitress maybe three times. . The lady who was charge was rude. Never again.
Great food. Staff was friendly. Tablets for the kids to play on was fantastic! Plus Monday is kids eat for $2 which is a great deal when you have 5.
Horribly slow and inattentive waitstaff. Expect a long wait to have your order taken and do not expect drink refills.
Good location to watch a game and enjoy wings. Restaurant is showing some wear but overall good food.
Save yourself time and drive to the Cross Lanes location. The service here is always SUUUUUPER slow.
We do our fantasy football draft here every year. Great staff, same good wings as always, fun times.
Very very excellent food. Service was great. Food came out fast and hot. Dessert was fantastic.
Bartender was fabulous. Wings were great as ever and football on Sundays has no other home.
Wrong food delivered....cold food and waited forever. Kids food came way after the adults.
Waited at the bar for lunch. 10 minuets later, still didnt see an employee. Had to leave.
Waited 15 minutes with no service and not even busy. Left for another restaurant.
Our food is always brought out at an appropriate time, waiter always seem nice
Same old place different city. Projector needs upgraded for better resolution
Pretty good food. Same for service. No big issues. Just a little slow.
EXTREMELY SLOW.. Order to-go and it took 30 min for a salad...
One the best places for a group of people to eat at and drink
GREAT PLACE TO HAVE A BEER AND WATCH THE GAME
Very good food, fun atmosphere, odd parking.
Service was great and food was good.
The only thing good theres the beer
They have the best wings and wraps
Love the Asian Zing wings!!