Address: | 804 N Landing Way A, Renton, WA 98057, USA |
Phone: | +1 425-207-8659 |
Site: | order.wingstop.com |
Rating: | 3.2 |
Working: | 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–11PM 10:30AM–12AM 10:30AM–12AM 10:30AM–11PM |
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joshua holbrook
I made an online order two hours ahead of time, and it wasnt ready on time, but 15 minutes late. This wouldnt be an issue if the order was fulfilled. The front was packed and fifteen minutes late, they gave me my bag, topped with the french fries and the wings below, with two packs for the wings -- which seemed right for my order of 35. Instead, they shorted the bulk of the wings (putting only 5 in one box), and skipping 20 original hot boneless. They also failed to put in the two brownie bites their websites "add this" helped me to tack on. So I got less than half the wings I ordered, and two sides missing, and waited for a quarter hour past when they should have been ready for pickup. One of the people ahead of me also had their order wrong (switched flavors on boneless versus bone-in), and when I had left still hadnt received the corrected order. None of the employees seemed to care, acknowledge, or apologize for the mistake. After the front emoyee didnt answer or acknowledge the issue, the customer literally apologized to the woman at the front counter for asking to get what he ordered and paid for, and she still didnt care. Despicable customer service.
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Gina Handley
We have had really great eating experiences here and really disappointing eating experiences here. So, I will say this... when its good, it is SO GOOD. We love the flavor of their original bbq wings, and the cheese sauce is naughty but delicious. The service is really hit or miss. Oh, and be warned, the dining area is TINY, so I would highly recommend you take your goodies to go :)
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Alec Kenney
We ordered on the phone so there would be no wait. I walk into the restraunt and they walk past me at least 4 times not even aknowledging my existence. Finally another customer complained about her fries and then they asked what I wanted. I STILL Waited for my food for at least 20 minutes. I left and sat in my car waiting for the food I ordered 40 mins ago. Order at another location!!!!
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Butcher Chop
Ordered the 50 wings while on vacation in WA, got Jimmy Johns (next door) subs and wings from Wing Stop. The garlic parmesan wings were shriveled and dry, hard to bite into. I had to soften them in the microwave oven and the other wing flavors were mediocre at best. I wont return on my next visit next month. Ill Google for another wing place.
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Adrian Popescu
Tried to order wings for pickup, for the superbowl. Online app was disabled at this location, first between 12:15 to 1, then between 1 and 2. so I try to call, the phone doesnt ring. Disappointing and unprofessional.
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Angie P
Order ahead of time and theyll have your wings ready when you arrive. I love the garlic parmesan wings. Dont bother the habanero though...Its pretty gross. If you want spicy wings stick to the classic buffalo style.
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Narine Harut
Its a small place, they are always busy, because they get a lot of online orders, phone orders. Interesting designed clean and food was good, especially garlic parmesan wings, but little greasy for my taste.
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Rick Fernandez
The service is terrible! We walked in and waited just stood in the front while workers stated at us but no one came to the register for a long while. The people here are so u professional
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MRB
Wing were excellent and customer service A+ considering how outrageously busy it was I rated it 5 because of the overall experience and friendliness of the staff.
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Fran Kuhia
Wings are the best. I suggest not ordering ahead tho. They never have them ready I think they dont start making the order till you get there and pay which sucks.
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Tanjie Lowe
There customorrow service is horrible. They were messing up orders left and right. There was only one cashier and it was busy. The cashier also was horrible
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Kyle Cronk
Ordered online 3 different times..2 of those times they never placed my order until I get there. If they are busy expect 30 min wait. Poor customer service.
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SeaTown Ra
Bad customer service, always dirty and when you come to pick up your food at the DESIGNATED TIME its NEVER ready. Lemon pepper wings are mean though.
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covered dance ministry
The manager Maria is the best and my food is always hot, fresh and it taste great! I love the friendly environment the staff always provide!
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P. Gill
Great wings, got the Louisiana Rub and Lemon Pepper, came with fries that were lackluster and barely eaten as a result, also serves liquor.
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Jeff Larcom
Ordered 30 wings, 7 strips to go along with our superbowl food. Wings are super dry. Half sauced, half a**ed. Ordered 3 hours in advance.
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Alex Olson
I know its a new place and they are obviously getting into the swing of things but I cant ignore that the food was simply horrible.
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Eric M
Delicious wings, ordered a small soda, he hooked me up with a large. Automatic combat shotgun from fallout 4, take it easy man.
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Micky Cao
Waited 30 minutes for the fries. Asked the staff and found out they forgot. Didnt offer an apology. Horrible service...
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Dj Rj
Great wings, hot, fresh, tasty. Skip the sides. While the sides are good they charge too much and give you do little.
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Lidia Mary Lav
Food was alright. But the place is filthy and almost looks run down. The customer service is pretty horrible too.
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Johnny Lakes
Loveee me some wingstop. Ive never had a problem at any location. I always get the lemon pepper wings.
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Ryo Canda
Ordered via the app. Order was accurate and freshly prepared. My go to place for a wing fix.
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Zachary Erickson
No meat on wings good fries out of 6 wings one had meat Asian American lives wings
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Pete Smith
Too small and took too long for some good wings. Staff was kind and it was clean
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Glenn L
40 min wait for 10 wings + fries but they sure were good . Friendly staff.
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Kori Kickbush
Great service when ordering, loved the music and great food!
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Shannon Conger
Very good wings always, service e is friendly and fast.
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Shane Donovan
Wings here Are great and so if the customer service !!
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Doug Cisler
Good wings. Order ahead is best way to go.
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Lisa Slack
I love these wings & the service is great
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Reggie Cochran
Love Wingstop, but avoid this location.
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Michael Schwamborn
Would not recommend
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Benja zeraus
The best flavor