Address: | 12099 Jefferson Ave, Newport News, VA 23606, USA |
Phone: | +1 757-969-1621 |
Site: | plazaazteca.com |
Rating: | 4.3 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 10AM–11PM 10AM–11PM 12–9:30PM |
MI
Miriam Abouhamid
If I could give less than one star I most certainly would. The food was extremely poor quality and they forgot the tortillas for fajitas. I spoke to the manager who later said he was the store manager, he did not speak like someone who should have that title. Anthony C. (The store manager) said that I would have to speak with someone at corporate over a $30 tab. Ive worked in restaurants long enough to know when the food sucks it sucks and you give the customer their money back, not ask them to bring their TOGO food back to the store for a refund. I advise you goto Salsas... its about 1 mile from this location. If you have bad food somewhere would you go back for complementary food.... negative. Why not just give the customer their money back and end it at that.
AS
Ashley Harris
I came in with my family at 8:30 for a birthday dinner. We were seated next to the door in a circular booth... I had to ask for a kid chair for my 2 yo. The music was so loud that I couldnt hear my husband. There was a big group of 16 women in the middle of the restaurant being disruptive. Our food was warm and my childs chicken fingers came with 3 ketchup packets. Next I had to ask for more napkins... My husbands steak was burnt, and looked like half of it was cut off. What a bad experience for $38.00... Dont waste your time..
DA
Dawn Sadler
Great food and our server, Carlos, was excellent. The front door greeting was actually sub par (a manager came in and greeted us in the nick of time). And the employees at the front door also ignored us on the way out. But, Carlos served us delicious apps (Queso Fundido) and entrees. He was attentive, pleasant and right on time with everything. Clean restaurant and restrooms. Awesome server, food runners and kitchen. Good experience in spite of front door fumbles.
RI
Richard Abernathy
Overall, the food/service here was top notch as we were part of a large party. We ordered the pineapple/guacamole dip and it was AMAZING. The fried ice cream was HIGHLY disappointing. All they do is throw fried bread slices on top of a serving of ice cream (see picture)...lol.... What happened?! The fried ice cream from before used to be WAY better! No bueno!
A
A Private User
My family and I eat at Plaza Azteca at least once a week. The food is always delicious. The service is amazing...You only have to wait 5-10 minutes for your meal every time! I find myself getting annoyed when I go to other restaurants because I am so used to Plazas amazing service. I recommend Combination 18 and sweet iced tea. :)
A
A Private User
Been there once and it was not very expensive. The fajitas for 2 for $10 or 15 (I think) is enough for 3 people and is probably the best option. Atmosphere was ok, seats felt kinda greasy, smokey inside (like everything came out on hot plates for the past 5 years) lol. Always seems to be packed though.
SI
Sin Corson
They were inattentive, incompetent, and very short with our entire party of 8. They kept messing up our orders and just acted like they didnt want to serve any of us. We werent rude, but they sure were. Disappointed would be a word to describe our time spent at this establishment. Will not come again.
MO
Mollie Brown
The best place for the "Americanized" Mexican food in Newport News. The service has always been great and the food is delicious. Portions are large so make sure you come hungry. Happy hour goes until 7 so come early for a good price on Jumbo Margaritas. For a splurge, try the jumbo organic margarita.
RO
Ron Grant
They have a very good menu selection. Camarones (shrimp) and pescado (fish) are always fresh and cocktails are made to perfection. The wait staff are always pleasant and appear to enjoy what they do. Every time Im in Newport News I have at least one meal at this location.
BA
Barbara Driscoll
It was loud and the management did nothing to control a rowdy crowd of young adults who made everyone else uncomfortable with their language and behavior. We had to wait over 30 minutes to have our credit card processed without any concession for our time.
JA
Jason Carney
The food here is delicious and the interior is really nice. I really ike their foyer, which has these little compartments with candles. You can tell they take a lot of pride in how the place looks. The service was great as well.
HE
HERNAN DARIO GIL MUÑOZ
Lugar Original de México, tanto la comida como la bebida. Ideal para compartir con amigos y familiares.
CA
Cass L.
We love this location. Since they revamped their nachos and Im pretty plain when it comes to them, I usually just get the chicken fried rice and use the chips to eat it. Its the perfect ratio of queso to chicken/chip.
YA
Yancey King
This is a favorite spot for my Husband and I. always very clean, and very inviting. I have never been waited on by someone who wasnt very kind and helpful. they have great food and great drinks!!!
JO
Josephine Akinwumiju
I loved it! The shrimp dish I had was loaded with massive shrimp and the rice was fantastic. Also, I went for happy hour on St. Patricks Day so the green margaritas were strong and delicious!
JE
Jelisa Reid
Although the bartender took a while to come, (to an empty bar) , the bartender was polite, the drinks (jumbo Texas) was awesome. Best place to get a good drink worth your money! Trust me!
A
A Private User
I love this place!!!!!! Best mexican restaurant ever!!!!!!! The food is scrumptious the drinks are amazing and to top it off the service is out of this world good!!!!!!
BR
Brian Taylor
The best Mexican food on the penninsula! They dont just have excellent authentic Mexican Food, they have fantastic service. This place is a family favorite.
ST
Stefan Hancock
Pretty standard Mexican fare. The service was good, but not spectacular. Great drink selection with a very wide variety of margaritas and other mixed drinks.
WE
Wendy Nemetz
Nice Clean, Service Was great, Food and Amazing Guacamole. The guy that made the guacamole he was amazing other he spoke Spanish but he kept me entertained.
JO
Joseph Donnelly
Great service and food! We got our food within 5 min! This is the best one in the area. We went at lunch if that matters. Highly regiment this location!
TJ
TJ Sampson
Outstanding food and service. Love to jade to order table side guacamole. They make it right at the table. The atmosphere and flavor are hard to beat
JE
Jeffrey Titcomb
It is one of the reasons we come down to Newport news. The quality of service equals the great food. It feels like resort dining. Great atmosphere.
RO
Rob Moore
We come to Newport News once a year for one of our childrens athletic events. The wife and I look forward to eating here every year. Its awesome!
KE
Kelly Schroer
We have gone here a couple of times. The food is never cooked the same way. The last time we visited our identity was stolen by one of the staff.
JO
Joel Ferguson
The servers were missing the entire dinner. Dont eat outdoors unless your prepared to eat with flies. Drinks normal nothing special today.
A
A Private User
It has reopened! Great food! service was alittle but slow, it has only been open for a few weeks. Im sure they will get the hang of it.
JO
Jonathan Robertson
There are many Plaza Aztecas in our area, and they are all good, but it is my opinion that the food is best here at this location.
AD
Adolfo Mondragon
This was by far the best service the cleanest and all around the best tasting mexican food Ive ever had and Ive been across the US