Chipotle Mexican Grill
| Address: | 1227 OH-125, Amelia, OH 45102, USA |
| Phone: | +1 513-752-3444 |
| Site: | chipotle.com |
| Rating: | 4.2 |
| Working: | 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM 10:45AM–10PM |
Location
Photos 69
Reviews 55
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Angie Watson
Horrible service! 5-6 customers b4 me got 2-3 scoops of meat, without having to ask & without being charged for double meat. When I got to the counter to order, a young thick girl left the register to wait on me, instead of the young man that was originally at the counter. She was barely putting anything in my bowl. She put 3/4 of a scoop of steak in my bowl, so I asked for a lil more. She said "no, were only allowed to give u 1 scoop of each thing". I said "Ive never been told that b4 & I come here 2x a week". She wouldnt put more steak in, until I said I would pay for double. Then she put 6 small pieces of steak in the bowl. I was charged $3 for an extra scoop & didnt get 1 full scoop all together. She was extremely rude and unprofessional. This girl has done this to me 2 other times before. Im not sure of her name cuz she never has a name tag on. Apparently a manager is never at this location either. If this is how u run your business, u ran off a paying customer. Ill take my money somewhere where the service is better & a paying customer is appreciated.
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Abby Homer
Slowest chipotle ever. Stood in line for 25 minutes the other night. Employees were taking their sweet time. When I finally got almost to the register, "oh by the way, were out of guac". Would have been nice if they posted a sign on the door like literally ever other Chipotle does when they are out of something. Rice wasnt cooked all the way nor were the veggies. Will go over to Eastgate or up to Cherry Grove next time. What a joke!
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Josh Gardner
Food is fine but the lines are always LONG. Used the app to order ahead, and they hadnt started my food when i got there. Ive had to wait for pre-ordered food 3 times. Even when i get there after the scheduled pick up. Theyve only had my order ready on time once. In fact one time i watched, and i could have actually stood in line and gotten my food before they made my order from the app.
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George Colonel
Excellent food. Typical Chipotle. I had the burrito bowl with vegetables only so the Guacamole is included! Everything was very tasty. Air conditioning was set quite cold and was not comfortable. Windows were fogged up from excessive air conditioning. Overall though a good job the staff and store..
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Mariah Griffin
Ive had some bad expedites with this store, but last night set me off. Honestly, Im just done with the whole restaurant chain. Horrible chicken (fatty and burnt) and the employees just dont decide to tell me that they had to charge me for something until AFTER i paid? Yeah, great customer service my butt.
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Matthew Brown
Like most Chipotle restaurants, the line was rather long and even though I placed my order online I still had to wait. The manager comped my meal and made sure I was taken care of while waiting. A very clean dining experience with very kind workers.
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William Smith
I have to say tonight you have made my nite. Came in to pay for my meal and they gave me a free meal. I want to say that it made my night. Been feeling bad about some thing and just that little thing you did for me made it good. Thank you Chipotle.
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Alexander Thomas
The steak here was a disappointment. I normally dont go to this location but I was in the area and was hungry. I ordered a steak burrito bowl and 1/2 the steak was gristle. I was pulling out inedible pieces out of my mouth nearly every bite.
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Tyler Bryant
Steak bowl was raw, horrible! I have been sick all day, I took 3 bites of it and threw up. Im going to call tomorrow, I still have all the food and my bag, but I told the girl to toss the reiciept and keep the change.
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Angie Jones
Didnt care for the food at all. Chirizo is not supposed to be crunchy or black. Service was terrible and the resturant was not clean at all. Trash was over flowing and the soda station was sooo piled with garbage.
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Peter Barth
This Chipotle rocks. Awesome staff, always well-stocked. Very fast through the line and stellar portions. Any issues had would be fixed quickly, and often comped. My home Chipotle for sure.
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Patricia Hoagland
Small portions and when we asked for extras the female employer sighed heavily and only added a pinch of cheese. I will most definitely go to the Cherry Grove location from now on.
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A Private User
This place was amazing unlike any other chipotle the workers made me feel at home and the food was great very fresh even close to closing time.
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Steven Jassal
When I left the parking lot ive got harassed by an employee and he chased me down 125. I will not be coming back to this place again
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MurphyMan92
online ordering is terrible longer wait than standing in line. waited half an hour for 3 burritos ordered an hour before multiple times
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A Private User
Another excellent Chipotle. Food is good, service, is good, prices are good - what is there not to like? Far superior to Moes IMO.
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James Elliott
They had no white rice or steak and said it would be 30 mins. Thats very poor planning on their part. Hire employees with sense.
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Elizabeth Steffes
Food was delicious, staff was a little quiet and reserved, I am used to a more up beat welcome and staff working the line...
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James Stegemeyer
Excellent food, consistently courteous service and exceptionally clean location. Best location in Cincinnati.
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gradius12
Terrible. Rice and meat are always undercooked, with no improvement. Go to the one on Beechmont instead.
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greg gilbert
Charged 3 different prices on 3 different visits for burrito with chicken, 2 spices and guacamole. !!?
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Tabitha Deatherage
This is one of the better Chipotles, clean on the inside, always quick service, and nice people.
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Gary Strunk
Always keeping it hopping. Mass production of some massive burritos! What could go wrong?
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Amber Thomas
Cold food. Messed up order. Third time this has happened. They have now lost my business
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Daniel Smith
When we dont feel like cooking or after the movies. Then next door for some ice cream
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Clint Porter
The staff here seemed particularly industrious and friendly. Same food as always!
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R Campbell
I have always gotten awesome meals here! I love Chipotle!! Great service too :)
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Breona McConnell
By far my favorite Chipotle!!! Love the crew and my food is always good!!
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Daniel Broadwell
Best Chipotle in the Cincinnati area. Big Scoops, fast, nice, and GOOD!
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Jason Taggart
Good good, fast, and we know the manager. Great franchise restaurant.
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Jim Designer
Love this location. The staff is super friendly and the food is great.
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Anthony Pancake
Good service as well as some amazing grill chicken cooked perfectly.
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ucats 98
They do not know the definition of very little sour cream.
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Bryan Anderson
Really good chipotle. Nice and clean and friendly staff.
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Todd Wuerdeman
Hipster food that is always good, as well as the service.
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Beverly Neider
Excelent
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Sarah Angel
Chipotle is better than taco Bell in day of the week
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Randy Mcgaha
If you order ahead you can skip the line.
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Logan Smith
Weak burrito and burrito bowl portions.
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Christina Welsh
Love the food and servers!!! AWESOME!!!
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Cyd Abner
Affordable, tasty, healthy food. Yum!
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Andrew Deitsch
Fantastic burritos every time
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Jason Woods
Online order is the way to go!
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Brian Smith
Great food, great service
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Tony Schalk
Good food, good prices.
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phantommullet67
Worlds slowest Chipotle
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David Uhlfelder
Food was good slow line.
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Zach Hoover
Always fast and friendly
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Andrew Watkins
Great staff and service.
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Whitney Vincent
I eat every day. Yummy.
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Sarah Hartman
Always a good burrito.
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Brad Schroeder
This place is awesome.
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BE J
Meh, its Chipotle
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Devin Mecklenborg
Food under cooked
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Andreas Heger
Always Good Food!
