Palm Tree Caribbean Cafe
| Address: | 1040-I Settlers Landing Rd, Hampton, VA 23669, USA |
| Phone: | +1 757-727-0067 |
| Site: | palmtreecaribbean.com |
| Rating: | 3.9 |
| Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–12AM 10AM–12AM 10AM–10PM |
Location
Photos 81
Reviews 17
SO
Soldat Solitaire
Wish I could give it a zero! Woman at the register was rude! She calls the order and I had been waiting for a while and another patron ordered a similar meal, I noticed it came w cornbread which I hadnt ordered so I went to check w the woman, and shes like didnt you order oxtail? if you dont want it well take it. I said, not the point Im just trying to make sure I didnt take the wrong plate. she proceeded to show me how to read the plate which annoyed the life out of me as it is not my job. I thought the plate was mine as I ordered before the woman waiting on her meal as well..... She was extremely rude and answered my question with another question. Turns out I grabbed the wrong plate, at which point I was so livid I decided not to speak to her again, as I have no patience for rudeness, had she been more attentive and less defensive would have been fixable. The rice and peas are sweet, the oxtails seasoning was off and terribly sweet (supposed to be sweet and savory dish) the cabbage was beyond overcooked, it tasted like some kind of mash. Overall trash. Horrible service even more deplorable tasting food. If youre hungry this aint the spot. My friend ordered the Mac and cheese which was what my order should have came with initially, but judging by the look on her face when she took a bite I hadnt missed out on anything. Mac and cheese was comparable to kraft easy cheese thats been sitting out on a heating tray all day. Not fresh and not good. Business needs to reevaluate their model. And remove the 4 stars down to none cuz its a fail.
CY
Cymone Jackson
This is the last time that Ill be coming back to the place. Times that I have been here I would always order curry goat and it would be very good. However, today just did it for me. A guy had took my order and then I asked for curry goat and his response was, "Were out." Ok, fine. So I ordered something else, but it wasnt until a girl before me had ordered and this time a young lady took her order, she ordered what I originally had ordered--curry goat. I went up to pick up my food and told the young lady what the guy had initially told me, all she could do was shrug her shoulders saying that she didnt know why he thought they were out. I dont like confrontation so I made sure that next time he needs to be absolutely sure, by verification, when theyre out of a particular item. Im not happy at all! Please be sure to ask two people if you have to, to make sure that they have what you want.
LE
Leisure Mills
Ive been to this Resturant two times. The staff is not friendly and the food is not fresh. I order jerk chicken and the sauce is always jellied and cold, As if they heat up cold food but they do not heat it up properly so the sauce is still solid. This happened both times I went. The jerk chicken sauce taste good, thats why I gave them 2 stars. The Mac and cheese and the cabbage are not good at all. I think the Mac and cheese might be from the box. I first tried their food at a event in Virginia Beach. It was fresh and good that day but this Hampton location never has fresh food when I go.
YO
Yohlanna Cort
Rude lady on the phone. Just called to ask if they deliver and the young lady answered then hung up when I asked her that. I was so excited about trying this place out and was willing to even drive there if they couldnt deliver but for her to hang up like that made me never want to try this place. P.S. called her back btw and asked her again to which she replied no which she could of just said that in the first place w/ o being rude!
MI
michael jackson
I ordered an combo oxtail and jerk chicken, I thought it was going to be great by looking at the oxtail n the pic but the oxtail was hard when its suppose to be hard and falling off the bone and the jerk chicken was very hard i also have my own Jamaican restaurant in Massachusetts so I know what Im talking about but the rice the cabbage and the plantains were on point
BI
Billy Sanders
“Great Food” My father and I had the pleasure of eating at The Surfrider in November 2016. We were seated promptly and were greeted right away by our waitress who was very friendly, delivered a warm smile, and gave excellent service. I ordered Coconut Shrimp, one of the specials of the day, and it was cooked to perfection. The macaroni and cheese...
NA
Naomi Landon
Food was very over cooked and unpleasantly salty. The meat (I saw the curry chicken and the curry goat) was mushy, had little flavor and unpleasant looking as it had broken pieces of bone. Though the preparation of the meat may be in style for the type of resteraunt, I would highly discourage anyone who tends to be squeamish not to eat here.
PR
princesyg
Im never going here again. They will give you left overs from the night before trust me the chicken isnt freshly cooked. If you like buying left over food then be my guest. I would think if your a take out spot I would at least get fresh food but not in this case, the food was horrible as well as a waste of money.
TA
Tamiko Byron
Greens extremely salty and tough. Mac and cheese gooey. Oxtails very tough. Cake stale, Dont but! Seasonings off. I had the fried fish, cabbage, collard greens, mac and cheese, carrot cake, rice and beans,plantain, potatoe salad. Not worth the money! But Pleasant staff. Large helpings is why they got 2 stars.
KY
kyla carlos
Ive ordered take out from here about 3 times, the only consistently good item that Ive had is the jerk chicken which Ive had twice there. The oxtails can be a little to sweet and the curry chicken a bit flavorless. The mac & cheese is not baked very similar to box Mac & cheese, I order that for my daughter.
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Nicholas Martinez
This is a local hangout with the most awesome BBQ! Our family goes there for special events like birthdays and holidays and whenever we can! Lol. I can recommend this restaurant without hesitation and it is accessible for the handicapped.
LI
Lisa Cannon
The food is delicious! Curry chicken and jerk chicken taste fantastic. The rice and beans and cabbage is good. The rice is not dry and the cabbage isnt over cooked. Its a nice heavy meal and the portions are enough to share.
DE
Dennard Timmons
Their Jamaican food is really good people aways have something negative to say about something that is so positive that place is A1 in my book I think they are great.
DE
devin hite
Love the Portions.. Clean restuarant and customer service is up to par.. Cant complain at all.. Really deserves 5 stars.. I live to far from it thats my issue
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Kelly Montgomery
Their red snapper is delicious! They say for a limited time, I hope they change their minds! I havent had red snapper this good since I left Queens, NY!
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Vinshawnda Harris
I waited over 30 minutes for tough turkey wings. They supposedly forgot my order. Thats possible but what got me is i didnt get an apology or anything.
JE
Jennifer Blackwell
Omg. Great food. The jerk sauce was wonderful. It has a nice sweet twist with heat. Man it was good. The food made me real happy. My new go to spot.
