|Address:||2623 East 16th Street, Brooklyn, NY 11235, USA|
|Working:||11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM|
Bad service!... Bad service!... Bad service!... She (women in black) took our order but I think never placed in the pos system as a result we waited like 30 mins than she showed up with one main dish ( we ordered two) eventhough we had soup order and were expecting to get soups first. After I remind her soups, she was like "Gelmedi mi çorbalar?" with a broken Turkish. I replied with " Gelmedi amk". And left our table for good which made us happy. A guy approached with a soup 10 mins later and I had to remind him that we ordered two, finally he brought us 2nd one. After we done with soups, the same guy brought one main dish and I had to remind him again we are two and we ordered 2 main dishes. We just head to MASAL cafe for dessert. We really had hard time to make them believe that we are 2 people here and we both are hungry :). They did their best to make us share one soup and one main dish but after a real effort I won the fight with women in black and we got 2 soups and 2 main dishes. I feel like a hero now. :))
What happened to this place? This used to be my favorite gyro spot in NYC for over ten years. I have recently visited this restaurant and was disappointed. The Shepard salad which used to the best Ive tried does not taste the same way it used to. Whoever cut the vegetables didnt even cut them to consistent size. It looked like the salad was prepared by a child. My favorite dish has always been the lamb gyro with rice without the vegetables. The last time I dined here the gyro was flavorless and the rice was overlooked. I really hope that this restaurant which has recently been sold to new owners re-evaluates its quality and recaptures the one of a kind flavors which it previously delivered consistently. Updated 6/15: Since my review three months ago this place has gotten even worse. The Sheppard salad which I have been ordering for ten years has lost several ingredients and has been pared down to tomatoes, cucumbers and onions topped with a ridiculous amount of feta cheese to cover what it lacks.
I went to Anatolian Gyro to have lunch 2 days ago. the place was empty at usually busy lunch 1 pm hour. the place use to be in other location and was great. Very affordable and cozy. Now they did some renovations. The prices went up dramatically. Before they had half portions, not anymore. The place was freezing!!! it was not hot outside at all but their air conditioners worked in full blast. I was shivering! when I mentioned to the waitress that it was too cold she agreed with me but said they can not reduce the cold air blast because people at the kitchen may feel too warm! Well.. I eat my plate with small 4 pieces of shish kebab and rice and drank a tiny bottle of Turkish water for $17 incl tip in 5 min and run away. It was completely uncomfortable to eat in the refrigerator .2 hours later I started feeling that I am getting a cold. Was sick for 2 days already with running nose and sore throat. Never again...No wonder the place was empty...
i ordered at 2:30 pm today online on there page for a chicken kebab plate to brighton beach i waited 40 minutes when i called the restuarant back and they told me they recieved my order and that it would be at my house soon. i waited till 3:45 when i realized soon was taking too long and i called the place again, woman said it was already on its way. here i am at 4:15pm calling for the 3rd time when i get on the phone frustrated and the woman says THEY NEVER RECIEVED MY ORDER. so when i ask her for her to let me speak to a manager or supervisor she tells me he only comes in the morning, i ask her for her name she tells me she cant give her name. the attitude was disgusting and they clearly dont take their job seriously. i will NEVER order from there again !!!!!!!!!!!!!! 2 hours for a chicken kebab plate that was never put in but charged for!!!!!!!!!!!!!!!!!!!!!!!!
The worst service in Brooklyn. They mess up your order and then both- the person who took your order and manager yell at you and make it your fault. They do not fix their mistakes. They can charge the card twice for the same order and offer a credit for a future order... who does that?! They are located 2 blocks from our office and take 45 mins to deliver (we always tip their delivery guys). Id never think that ordering an extra sauce (which they charge you for) would be such a huge problem!!! They just lost 3 client who order at least 3 times a week. Ill make sure that any one we know will not order from them any more!!!
A Private User
The food is good, but I cant say the same for the service. They are overly rude and unwilling to be helpful. Good for take-out, but I would never eat in there because they obviously do not care about their appearance. Like a lot of other people I rememeber them being friendly to the customers, Im not sure when they decided to be so rude. Unlike other establishments they refuse to make their food to the customers satisfaction and dont change anything on the menu to better fit your needs. Good Luck.
The shepherds salad is something that is a must try. The balance of salt from the feta and the bitter from the lemon juice makes this quite addicting. The gyros are overflowing with meat and they give generous portions of just about everything served. The prices are quite fair for the taste and amount of food provided. They did get slammed after the hurricane and took some time to come back but along with all the business they came back in full swing within weeks.
Of all the turkish style gyro restaurants I have been to(dozens) this place is one out of the two I eat from, this one being where I regularly eat. The freshness of the ingredients, the quality of the meat, you can literally taste it as you eat. As a regular pick up and dine in customer, service is great. Waiters are sensible and friendly and food is prepared as quickly as can be. Been regularly eating here for my whole life and I have no complaints.
Used to like this place. The quality of food has gone down tremendously. Last couple of times weve ordered from them, food was not fresh. Salad was made at least couple of days ago, it was fridge cold with mushy old tomatoes and smelled horrible. Same applies to the liver appetizer, which was stale and was made a while ago and was only heated in the microwave. Not coming back.
Lamb and chicken gyros are not seasoned at all!! I had to put a lot of salt and pepper that was on the table, plus the white sauce on my gryos to give it some flavor. Fries are by far the most amazing fries Ive ever had, but 6 dollars for a normal portion is a little too much for my budget. I didnt try anything else, but the servers are friendly, if youre friendly with them
A Private User
I remember them when they were humble, nice guys willing to serve with pleasure. Now that theyve "come up" in the world of gyros in Sheepshead Bay, with a little renovation to their place, they think who they are, have a bad attitude and are terrible...plus, their food is some of the greasiest out there.