Taco Bueno
| Address: | 302 N Central Expy, McKinney, TX 75069, USA |
| Phone: | +1 972-542-1534 |
| Site: | tacobueno.com |
| Rating: | 2.5 |
| Working: | 6AM–12AM 6AM–12AM 6AM–12AM 6AM–12AM 6AM–1AM 6AM–1AM 6AM–12AM |
Location
Photos 54
Reviews 7
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Steve Latham
At 45 years old, I have learned that weekend nights especially are not the best time to get fast food, but sometimes we just have to feed our family with no time to cook. Of all the Taco Buenos that Ive ever eaten at, this one was always the worst. I guess I kept thinking the next visit might be different. I was completely wrong. My experience on Saturday night, 4/9 was the absolute worst. I will definitely drive past this Taco Bueno to drive to the one on Eldorado or to the one in Fairview. I will now drive by and feel sorry for the people in this drive-thru line. The food is nasty! The attendant with a beard had no manners at all, but I was still nice in return. Expect to say thank you and get a stare back! The rice in my black bean burrito was overcooked and crunchy like pebbles. We ordered two big freakin beef tacos only because they looked good on the menu picture. My wife couldnt stomach hers. Mine had the shell all broken up where I had to eat it in pieces. It was just nasty. We threw the other one away. I feel sick to my stomach eating the disgusting food I just ate and I keep feeling like I need to rinse my mouth out. Im sure other people who ate here tonight had to feel the same way. It was nasty! Even the hot sauce containers were less than half full. They included no napkins. Ive now made a choice to never return to this Taco Bueno... ever!!! When a place gets so bad that I have to make that decision, another restaurant ends up taking its place not too long after. I wont be paying my hard earned money to this place again. It was not worthy of one star except for the fact that I was hungry and made it through the nasty food before feeling sick to my stomach. I have had way better experiences at other Taco Buenos. This one has always sucked, but now theyve lost my business permanently.
AM
Amanda R
We went there on Saturday night about 9:30 to grab a quick bite and it was horrible. The guy at the register looked completely miserable and dirty. His shirt was torn and looked like it hasnt been washed in weeks. He couldnt get the order right (which was not complicated)and our order got screwed up anyway and was missing 2 items. The green salsa was bad, by bad I mean sour like it was a week old or not kept at proper temp. None of the salsa bar items were even half decent for that matter. There was also a lady in front of us whos order was wrong and she waited so long for her items to be corrected she finally gave up and just settled for what she had. The female employee had to keep reminding the MANAGER to watch his language. His behavior was completely unacceptable for an employee let alone a manager. They were even out of 3 of the soft drinks. And any time something was said their excuse for why everything was screwed up was there were only 3 people working. They were not that busy for everthing to get that out of control. I wont be returning to this location.
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Sophia Applen
Stay away!!! We love Taco Bueno, and we stopped here last night because we were very hungry and needed something to take back to our hotel. There is no other word for it. The food was absolutely disgusting and completely inedible. The next morning I stopped by on our way out of town to try to get refunded. The "manager" (or claiming to be) was rude right off the bat and gave us no help. He claimed we didnt have "proof" it was our order. He also said "I should have called last night" and "You need to have the food with you." Nonsense. I standing there with the receipt in hand and the same card I had paid for the food with. It seemed to me as if they get people in there asking for refunds all the time and know exactly how to get rid of them, because the "manager" seemed well-rehearsed. This "Taco Bueno" franchise is running a borderline scam. They use the Taco Bueno name to dish out sub-par & disgusting food to take your hard-earned money. Dont be a victim. Avoid at all costs.
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A Private User
I ordered a chicken potato burrito and a black bean burrito. When I pulled up to the drive-thru window, the cashier was breathing into his hands to keep himself warm... this should have tipped me off as to the future of my order. The chicken potato burrito was alright, albeit lukewarm. The black bean burrito was about room temperature and the tortilla it was wrapped in had soggy, cold edges. I stopped eating it half-way through because the greens in it really threw off the taste of the unheated beans and rice (I thought they were chopped turnip greens at first, but the Taco Bueno website says they were supposed to be cilantro - there was no cilantro flavor in what I got). The very least I expect out of a drive-thru joint is some mastery of the use of a heat lamp or other warming device. Youre better off microwaving the burritos sold at a 7-11.
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Stephanie Youngblood
Want taco Bueno? Dont go to this one! Girl working drive thru was extremely rude, mean mugging for no apparent reason, we asked for hot sauce and she said she didnt know about that, why the hell is she working there then? After that she basically threw the bag at us, then we told her to check her attitude. Once we started eating our chicken in the quesadilla was harder than a rock, and so was our rice in black bean burrito. Called them up asked for the manager, spoke to him about the girl on drive thru and he said "you know how younger kids are" um hello, no I dont care about how old you are, that was disrespectful. Ive worked in a fast food place and this type of behavior was not accepted. HORRIBLE service, been there 4 times and each time theres something wrong. Just go to Taco Bell, literally 2 minutes away and much cleaner too.
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Robert Allen
I have been here twice in the last month or so, yesterday was the last ever. I have been rudely informed they are not serving customers, during dinner time,both times. Once because they shut their computers down and it would take 45 mintues for things to come back up, and once because none of their employees showed up. I understand stuff happens, but the one person still working was so damn rude and acted like I was an idiot for trying to get food from a business with an open sign in the window and customers going in and out. Even before these visits the service was cold at best and usually one item in our order was wrong... the food was good though. Ill just drive a bit longer and go to the one on Eldorado, they are always open and friendly.
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Lori Taranovich
And yet ANOTHER 1 star review for this place. I have already placed a complaint on the Taco Bueno website and I have yet to be contacted regarding the issue even though I requested a response. On 6/28/16, after a long workday, I went there at a little after six pm and spent $20.74 for an order of 6 items. After a good while waiting at the window, I received a bag and went home. When I opened the bag, I only had two...count em, TWO items out of six. Tried to call and nobody answered. So I went on the website, wrote the complaint and waited. As of now nobody has reached out to me at all. Not a huge surprise. So my advice to you is if you dare to order takeout here, at the very least inventory your order before driving away...
