Firehouse Subs
| Address: | 18661 Lyndon B Johnson Fwy, Mesquite, TX 75150, USA |
| Phone: | +1 972-279-3473 |
| Site: | locations.firehousesubs.com |
| Rating: | 3.8 |
| Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
Location
Photos 100
Reviews 38
DE
Dearl Reed
1 star for the manager aley/On sept 15, 2016 I ordered a small meatball sandwich with 2 extra meatballs. The young man took the order told the manager aley I requested extra 2 meatballs as she prepared it. When I got it there were no extra meatballs, I ate it anyway and it was great. I asked her name she said aley, then I asked why I didnt get my order of 2 extra meatballs. She replied you were not charge for them so you didnt get them with a negative tone. I said I was going to fill out a review and let people know about her so I believe she needs additional training to fulfill customers orders as they order and if she cant for some reason Inform the customer like a true professional. Bottom line the food has been great the 6 times we have had ate there and she has been Rude both times weve seen her there. Also she had bread on the floor putting stocking the lower shelve and the mens room had no paper towels for employees and customers to dry there hands.
PA
Pam George
We used to frequent Firehouse Subs in Mesquite since they opened until........their employee was rude about me ordering a sandwich how I wanted it. I am the customer, if I want a sandwich a specific way then you should accommodate me. I wasnt asking for extra of anything or to have a discount for reducing my order to one meat instead of two. I mentioned I come to this location like twice a week so I know basically what I want and he sarcastically replied, I am here 6 days a week. Okay?!?! I addressed the company on the same night via their "contact us" link on their website. Much to my surprise (or maybe its really not), they didnt have the courtesy to reply, it is now 2 weeks later. My family will not spend another dime with this company. I want to warn you if you have a problem, it will not be resolved by the company.
AS
ashley bailey
Was on a recent business trip and the Belvedere appears to be the perfect spot. The atmosphere is lovely, low lighting, beautifully refurbished and cool looking hotel and restaurant. However, the food was average and the service HORRIBLE! Asked for coffee after dinner finally--since no one approached us about dessert or coffee....served in an awkward manner and without a spoon to stir. Asked for a spoon and never got it...even tho others asked the same question. The wait staff was inexperienced and didnt even know how to clear dishes or serve. As a party of 5 we were not overwhelming, but they just didnt know how to be waiters, busboys, etc. They seemed like a hodgepodge of wait staff and no one really knew what the other was doing. Too bad...it could have been a wonderful evening.
HA
Haylee Owens
I went to visit and I saw this short female Hispanic who was sick, SICK!!! AND SHE WAS SERVING FOOD! What company would let their sick employee work! All I could imagine was my food being invested with these nasty flu germs every which way!!! I was truly disgusted and alarmed by this act of below average service! I dont write reviews, but I was so alarmed by this act of inhumanity I just had to write this review. You need better managers!!! Good Day, cause I will not be coming back! I SAID GOOD DAY!
AM
Amanda Swart
The sandwiches are good if you eat in the restaurant! It gets too soggy if you order take out. I posted a picture of the salad a couple months back and it was absolutely disgusting. The lettuce was brown and the salad was soggy. I dont even understand how they were okay with selling the salad.
NO
Nora Roxy
Im not a fast food lover but it happened that I had to stop here. Its clean and comfortable. It was some game on TV so the atmosphere was like home. Order was done very fast. The subs were tasty. Nice clean place. Thank you!
JA
Jacob Krupa
The food was good as normal however the TV was so loud people couldnt hear orders being called out. The hot sauce bar was almost completely empty. Things that might have been over looked cause they were busy.
LA
Laura M
only person in the restraunt and its the second time my order was made incorrectly. food is always good...if its made properly. i can take veggies off but honeymustard ruins my sandwich.
VI
Victoria Wolverton
Always good food, especially if youre very hungry. There is naturally a wait, but this location is still pretty fast in comparison to some others.
AD
Adam Goebel
In truth, Firehouse Subs are delicious and this location does great food. I am upset that this location still does not accept online orders.
PA
Paris Paris
Best subs on earth no doubt about it. Never eat subway again....ever! No kidding..try it...youll see. Hero...fully involved yeah!
RE
Rey Vazquez
Its Amazing!!! ask for Rey he makes the best subs and hes cute, the way he puts the mayo on the bun just so flawless
TR
Travis Holcomb
They delayed accepting my order via Uber until after their cutoff time so they wouldnt have to make it.
DA
David Webb
One of our favorite lunch spots! The reward system is great, the subs are great, and the vibe is great.
KE
Kenneth Towle
After my 3rd trip to Firehouse subs, they are my NEW Favorite Number one Sub shop. For Real!
JU
Juan Salazar
Muy sabroso. Really delicious
OL
Olana Parquette
I love this place. Sandwiches are hot and fresh made to order. Friendly staff
LO
Logan Woodall
Great customer service and quick service. Very accommodating for my kids.
DA
David Fizer
Rodolfo was really nice and made me and my wifes sandwiches perfectly
CO
Courtney Sledge
Friendly staff & speedy service! My first time here & I love it!
KE
Kenyon Nessman
The sandwiches are good here. I love the way they heat it up.
LI
Lisa Williams
Great sandwiches lots of meat great friendly service the best
NO
Noah Wilcox
Frequent this Firehouse. Always clean and friendly staff!
TO
Tony Martinez
Food is fast and fresh, and they have friendly staff
MR
Mr Abram
Service is hit or miss.... Usually miss
GQ
GQ Gauvin
James is always here. Great hoagie.
CA
Carlos Vazquez
The best subs you will ever eat
RI
Ricky Bourland
Friendly service great menu
LU
Luis Angel Rodriguez
Ask for Juan. Hes luxurious.
DA
David Avellaneda
Poor customer service.
HE
HECTOR PAGAN
Great place to eat!
RU
Russell Mendolla
Fast and friendly.
PA
Pamela Lee
The food is great!
DE
Denise Carter
Excellent food!
CA
Carmen Peterkin
Its real good
LI
LISA THOMAS
Great Subs
DE
Debbie Burnett
Great subs
CA
Carlos Martinez
"Awesome"
