Address: | 1941 S Main St, Keller, TX 76248, USA |
Phone: | +1 817-431-1397 |
Site: | locator.tacobell.com |
Rating: | 3.3 |
Working: | 10AM–12AM 10AM–12AM 10AM–12AM 10AM–12AM 10AM–1AM 10AM–1AM 10AM–12AM |
MA
Maegan Allen
The only reason I am giving this a 2 star instead of 1 star rating is because my order was actually correct. My husband and I went through the drive thru before he had to go in to work for a quick dinner. We had to wait about 5 minutes or more just to be greeted. When finally I proceeded to order something easy for him to eat and looked at the menu labeled Burritos and logically assumed everything on the menu was a form of Burrito. When I asked for a Pintos and Cheese Burrito the cashier Cameron was some what confused but polite and told me that wasnt even on the menu to which I responded I saw it on the menu I was looking at and asked if it had been removed. Before I could even finish my sentence and he could respond a very rude woman interrupted and yelled through the mic "There is no Pintos and Cheese Burrito! We have Pintos and Cheese but its not a burrito!" I was confused about what I had said to upset her and just proceeded to quickly finish my order. I could tell even the young man at the window was uncomfortable with the situation when I pulled up to pay. Needless to say I found her very rude. I have worked until about 2 years ago in the food service and customer service industry and there is never a moment in my 8+ years where it is okay to yell at a customer. Usually everyone is nice here and polite but she was just rude without cause and I hope she is at least put back through customer service training. I didnt catch her name but she worked last night around 9:50ish.
LA
Lauren Whatley
Team was under staffed, a manager was on front register. Watching the team perform was like watching grade schoolers play on field day. Every other order was wrong. The bathroom and lobby cleanliness was substandard. Wait times could be 10-15+ minutes which is highly inappropriate for a fast food location.
AN
Andrew Yates
This place is exactly what you would expect from a KFC/Taco Bell combo; quick, cheap and filling. The only negative thing I will say about this particular location is that the mens bathroom was atrocious for it being lunchtime and it was obvious that it was normally in bad shape.
JE
Jeremy Edgar
Staff is friendly and sloppy. Dining area is always a mess the drink area is disgusting. They almost never make your order correct and the bathroom smells awful. Go anywhere but here. Obviously the management is horrible. But the staff is nice.
AL
Alan Mckinney
Friendly staff, very fast service, fairly clean but sometimes stuff is left on tables. Bathrooms could be cleaned more often, but definitely seen worse.
D
D Patterson
They put less meat product on their taco and burrito products than other taco bell franchisees.
JE
Jerry Brown
This place sucks the meat tasted like dog food think Im going to be sick to my stomach barf!!!!
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luis rodriguez
I asked for supreme and I got the combo wrong then they did not change it just fixed it wrong
AN
Anonymous
Horrible service and not clean at all. And Im not a picky bout cleanliness
TI
Tina Cortez
Always friendly staff, my kids both get what they want, KFC a plus
TR
Travis Horton
Cashier super friendly. Always on top of things! Good food too!
ME
Merc G
Nice clean great spot to eat before exploring the stock yards
TR
Troy B. Williams
Very Dirty Seating Area. Bathrooms disgusting. Walked out!
RO
Rodolfo Sanchez
Very good chicken and the price was very good too...
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Lincoln Tanksley
They treat the KFC and TB as separate entities
JO
Joshua Williams
Its Taco Bell... basically garbage food.
MA
Mark Matthews
What can I say? Taco Bell is what it is.
CA
Carmelita Lopez
The best food or tacos should I say
BR
Brandon Jackson
Clean facility average Taco Bell
SU
Susan J Boston
Great food fast service
EM
Emily Molder
Service is inconsistent
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A Private User
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A Private User
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