Whataburger

Reviews 28

AL

Alyssa Martinez

I ordered 2 whataburgers and I had a coupon. Then she forgot to give me my cups so I asked her may I have my cups and she made a smacking sound and gave me the cups. Then when someone brought my order to me she gave it to me and walked away when I was trying to ask for a cup holder. I left since I was in a hurry to get back to work. The coke ended up spilling all over me. So I went inside to clean up. I put my car keys on the counter in the restroom since they were all wet too drying them and myself off. Then I went to the front to ask for a cupholder and a receipt. She told me its on your bag. I told her it is not and I looked inside and it was not in there. She then told e she could not print it. Then to find out after refilling my drink my keys were missing. The lady asked me what I was doing I told her I think my keys are in the trash they are missing. She walked away I went to the front to ask them for gloves so I can dig in the trash. Like who would let a customer go through the trash?. She gave me the gloves and so I looked through the trash. And one of the guy employee said dont do that what are you looking for. I told him and so I had to go to the RR trash to find my keys. Digged in the trash can and Found them. As i was leaving He told me I hope your day gets better and Im glad you found. Them he barely got there and helped me. Glad he was there to help but I will not go back here again.

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NO

Noel Lee

Multiple visits over last 6 months and while food is consistent the customer service is severely lacking. Honestly, for the most part its not the employees who are to blame, it is a poor store design. In order to staff it properly, they would need someone constantly working the front counter or install a door chime that lets them know when a customer enters the store. Ive been in multiple times and stood there at the counter while the employees were heard right around the corner. Ive even spoken to a manager and explained how this is a safety issue for employees. Still nothing has been done to correct. Store owner/franchisee- if you dont believe me, look at your surveillance cameras for 5/9/2017 at around 8:20 am.

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J Bash

This place is awesome, my fiancé and I went to pick up a quick bite to eat here as we visited from Colorado. Weve been twice now, and this particular one took a little longer to make the food, but without us even saying anything the manager came to the window and said we were getting our entire $28 order for free!!! We must have only waited 10 minutes at the drive-through. We werent even upset, we were just waiting patiently and they refunded the whole meal!!!! Super polite and a good dose of that Texas hospitality has made sure that we will be coming back every time we visit! Also if youve never been tried a patty melt and the onion rings, it is an awesome combo

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Tony Briley

Being Texan Ive grown up eating in Whataburger. While Ive never had any issues before, my experience here was less than stellar. Order came out incorrectly, food was cold, and after complaining it was corrected and our next meal comped. Which unfortunately that order when we returned came out incorrectly as well. The restaurant is clean and the staff, even listening to a complaint, was friendly and helpful.

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Stacie Smith

Who doesnt like a good Whataburger? We went through the drive thru. Would have given it 5 stars but it did take over 20 minutes for us to get two kids meals a junior burger and a number 1 with cheese the fry oil did taste a little old, the burger was good. My order came out correctly. Frienly staff and restraunt seemed clean at least from what I could see from drive thru window.

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Jon Rolf

Great newer location! Food was fast, hot and fantastic! The Monterey Melt is one of my favorited and they made it perfect, fries were fesh and hot, my shake was creamy and thick...just wish they had fatter straws for their shakes. Overall clean, well kept with a friendly staff and welcoming atmosphere.

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Heidi Vazquez

I LOVE THIS PLACE!! They have a great staff and they are so nice, no matter what time of day! I feel very welcomed and loved here. Way better than the one on rufe snow and the one on Davis blvd. Shout out to Peter! He was great and made sure we were good !

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ty kretzinger

Sofie and Rylins class project went very well. They took care of their class stuffed animals, Bo & Lucky, all week. They especially loved their breakfast at Whataburger. Thanks to Jared and the rest of the staff for the great customer service!

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David Sink

Ive had Whataburger in the past and wasnt a fan. However, tonight I had a patty melt from this location and it was delicious. The guy working the counter was very friendly and helpful. He did a super job. I guess thats why he wore a cape.

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CA

Carrie West

Dont know if they are understaffed or if there was another issue but a 20 minute wait in the drive through only one car back from the menu is unacceptable. And. My order wasnt even right. . #whataburgerfail

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BlueEyed Beast

Still new and the team is getting used to workflow so wait times are a bit more than other places. But the management is very nice. And has the traditional Whataburger feel

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Joe Pangelinan

I have gone to this location three different times every time the service has been horrible. Twice out of the three times my order has been wrong.

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MA

Mark Gordon

Its a new building so its one of the nicer Wataburgers youll find, otherwise its exactly what you would expect from Wataburger.

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Roger Howeth

I like that they always put plenty of vegetables on my Burger and its always Fresh! Bawem! Thank you Whataburger!

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JA

Jason Phillips

I love whataburger and the food is fantastic but the drive thru service is not good and the wait is very long.

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AU

Austin Leaverton

Every time I order a large combo, they give me medium fries and a medium drink even though I paid for large.

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Whitney W

Waited 20 minutes at noon to even move in the line. No attempt to even apologize for the insane wait time

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Roberto Lopez

Worst place ever, it took more than 45 mins to serve your order. Its very slow with very few staff.

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Paige Dunn

What can I say, its Whataburger! It was built fairly recently so it is clean. I love this location.

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Jennie Little

I added a last minute item to my order and Pershannia was working the drive thru & was so pleasant.

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alonzo medina

Avoid the lunch rush at all costs I waited 30 minutes for my food some people waited even longer

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BR

Brent Fox

The best. Haley at the window was the absolute BEST order taker I have ever seen. Great food

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Christina Sharp

they do have good service but most of the time I go I have to wait for awhile to get my order

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geoff C

The manager was so personable and engaging. In addition breakfast biscuit is just terrific

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GR

Grego Martinez

Porque tesirben atu gusto

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shunta ward

Very nice staff, not a long wait, goes over your order to be sure they have it righr.

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Mason Suiter-Vaughan

Employees here work fast and are very polite. Store is spotless. Ill be coming back.

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Sean Mullins

Piss poor food... food was cold and re-fried And you POS want $15 an hour??? Pfff

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