Pei Wei
| Address: | 5110 Main St #100, Frisco, TX 75033, USA |
| Phone: | +1 214-705-0341 |
| Site: | peiwei.com |
| Rating: | 3.8 |
| Working: | 11AM–9PM 11AM–9PM 11AM–9PM 11AM–9PM 11AM–10PM 11AM–10PM 11AM–9PM |
Location
Photos 100
Reviews 21
LA
Lachrissia Davis
NEEDS TO BE INSPECTED FOR CLEANLINESS. Visited this restaurant on May 21 17 spent approximately $65. While I was eating with my family I noticed what appeared to be a black bug on my teriyaki chicken I was unsure because the teriyaki chicken is topped with black sesame seeds. I proceeded to move th black speck and noticed it had wings. I then noticed the exact same bug laying dead on top of the lettuce which was for my lettuce raps. It was absolutely disgusting and concerning to see the exact same bug in my entrees. I would venture to say that their kitchen has some level of black bug infestation that is disguised as black sesame seeds. I notified a staff member who took both plates and told the kitchen to remake the order, which I declined. I accepted a refund for these two plates however no apology was offered. For some reason a refund of a few dollars does not cure the queasiness in my stomach after having bugs in my food. Its very disappointing because weve always enjoyed Pei Wei. Eat with caution if you choose to eat here!
SR
sreeram cingareddy
Please avoid this location if you want to order online just avoid it for sure they will mess up your order. I really had bad experience today I ordered food online and I went to pick up 5 mins early once you swipe your card they give a damn about you. After waiting long enough I asked them then they realized( I think they are thinking charity not buisinees) and slowly they gave my order. After coming home they missed my kids lunch and my wife is vegetarian her order was completely messed up. witb my todays experience I will not visit this location any time and I want to share my experience with my friends and colleagues so that they can think about it.
JO
Joseph Dalrymple
Best Pei Wei Ive been to. Seriously. Ive been eating at Pei Wei for nearly a decade and this location has been my best experience consistently! I had to pull the manager aside to express how amazing their Thai Dynamite was in an effort to see if they could continue to reproduce it. Ever since that day, their Thai Dynamite has tasted the exact same every time. Everything else on the menu is superb as well! Theyre consistent in the quality of their food, everyone up there is very nice, and its very well kept. Take out is always faster than expected, especially with how many orders this location gets on a consistent basis!
SA
sales primeprocesstech
Let me tell everybody Pei Wei is one of my favorite place to go. It was a busy day when I ordered a vegetable fried rice with extra vegetables with no egg. There was just lot of rice, very very dry, the vegetables are not cooked, there was just of lot of red and green peppers, not much broccoli or onions or green peas. Over all i am super disappointed. My suggestion to Pei Wei is to please make it well done even though the restaurant is busy. it made me feel like i am eating just plain rice and not a vegetable fried rice. Please make it properly and i am sure you will earn a lot of business.
J
J T
After a few months of going Pei Wei free, because the previous two times my order was royally messed up, I decided to give this location another shot. I do not regret my decision! The employee/potential manager Sam greeted me with a smile, and when I stated I was going to be eating gluten free, she didnt even bat an eye. She got my order 100 percent accurate, and even checked on me in the midst of the busy rush to make sure I was alright. She deserves some recognition for being a stellar employee. Hold on to her, because she is an integral part of this locations success.
KI
Kim Martin
Fast, tasty food at a good price, creative and healthy menu, good management. The staff knows us on sight and is very friendly. This Pei Wei has for years been our go-to place when we dont want to cook. On the rare occasion when they take too long getting out a dish, they even compensate us with a gift card for next time.
VE
Venu C
Horrible experience ! we ordered Thai dynamite veggie food. There were meat pieces in it and when we complained the lady come after 30 minutes saying here is the $10 Gift card and you can use it later. Her intention was eat what we served though you are vegetarian but eat meat food. Terrible Terrible!
JO
Joey Olivo
Love the hot food right off the wok!!! Every dish is packed with flavor. Dont be afraid to try some of the spicy dishes (Not supper hot). I knocked off a star because of the sushi .... The pieces were super small the rice kinda dry and didnt have much flavor. Outside of that I love this place !!!!!
JO
John Maple
4/21/17 For starters the place is a mess. Food under every table. We order and go to get a drink and 1 machine is broken the other is out of everything except coke. Food comes out fast. The edemame was cold and overall lacking flavor. It appears this place is on a downhill spiral. Look elswhere.
SR
Sree Kanth
All most all dishes taste the same. Dont eat here. They use same base sauce and change the toppings just like pizza. Not worth eating here. This is my third time here and every time tried different dishes with family. But they all taste same. So dont waste your money and go else where.
CR
Craig Allen
This is my favorite Pei Wei. They know you and ensure the order is made right. Very friendly staff and the food is fantastic and fresh, as well as being very clean. Never had a bad experience here, and recommend it to everyone looking for a great night out with the family.
SA
Sandy Faaui
Not what I expected, staff wasnt attentive, they talked to each other about personal stuff. I was not impressed for my 1st visit. Maybe it was just that day I visited. Not sure if I will ever go back again. Maybe Ill try another location.
AR
Aretha L.
Tasty food but watch the sodium content. Used mobile ordering and food was still not available at the promised time. Long lines and very busy on a Sunday night. Pack your patience and add at least 10 minutes to your promised order time.
RI
Rick Hood
Just ordered online using your 20% offer. At store now to pickup food. NO FOOD!! Was told " Oh,,,sometimes when using those Apps the orders dond get processed, Get in line!!! THAT IS CRAP! IF THEY DO NOT SEND THEM TO ME !
CI
Cin Will
Well a mistake happened and didnt exactly get what I ordered. Instead of complaining and moaning I called and Dan the Manager answered and fixed the issue and went beyond. Love good management! Go Dan!
VI
Vincent Milloto
They delivered my food to the wrong table. After the person there had put his fork in the food the employee picked the food up and then delivered it to me as if nothing had happened. Never going back.
JO
John Carney
Great food and service! Fast casual Chinese restaurant. To go times can be lengthy and at times, inaccurate online so be sure to call if the time seems out of the ordinary
ER
Erin Carlson
Waited 25 minutes for a walk in order then all the employees start telling each other theyre out of spring rolls instead of looking at me and telling ME the customer.
BH
Bharvi Soni
Ordered Bankok Noodles and found the bell pepper with sticker still on them in my food. Makes me wonder their level of cleanliness!!!
BR
Brian Johnson
Gouged Pei Wei restaurant. Consistent quality.
HA
Hal Waldrop
Always fast, hot and tasty. Only dropping one star due to music being too loud. Might not be so bad when the place is crowded.
