Address: | 9359 Sheridan St, Hollywood, FL 33024, USA |
Phone: | +1 954-433-2262 |
Site: | publix.com |
Rating: | 4.1 |
Working: | 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–11PM 6:30AM–10PM |
NA
Nancy Miller
I called to inquire about a certain product that I could not find at any local stores. Keith, the manager, was extremely pleasant and helpful. He was familiar with the product and knew that it was supposed to be coming to the store soon. He asked me to hold while he checked personally. The product had arrived, and he told me the aisle number and shelf on which I could find it. He also told me of the different varieties available from the same company. Then he gave me directions to the store. I was amazed at the excellent customer service, and am making Publix at Cooper City my "go to" store for everything on my shopping list!
GE
Gema Calero
Plan at least 25- 30 mins extra if grabbing something from the deli. They do have employees working & doing their best, but seems couple of them are designated to strictly working on online orders, leaving in-store customers waiting. Also not helpful are customers grabbing tickets, leaving, then coming back after their number has been called. Maybe employees shouldnt take numbers that are way past the number theyre currently working on?
VA
Vanessa Montoya
This Publix is OK, been coming here since I first got to Pembroke Pines. The most aggravating part is the bakery. At first the cakes were beautiful, now its like they dont care and look at you funny when you dont have the order on the top of your head. Nowadays the cakes look not that great so I took my business to the Publix on Stirling and Flamingo. Other than that its fine here.
JA
Jacek Dubrawa
This morning I asked a lady at bakery for a loaf of fresh bread I saw behind the counter. She told me that I should take a loaf from the shelf, after I pointed to her that this was a stale bread from yesterday, she just said "is good" and refused to give me what I asked for. THANKS FOR A GREAT COSTUMER SERVICE PUBLIX!!!
TM
tmt819
Ive been going to this location since it was open. Use to be great! Last time I went in the morning the shelves were empty and had not been stocked the night before. Store is under new management not sure I like it too much anymore. Nothing more aggravating then going to a store and the shelves bring empty.
OS
Osmani Rivas
I love publix, I make all my meals, all my purchqases, I am literally visit one of them in South Fl. But this is the worse publix supermarket in the US, I have a lot negative incidents, but in general the Costumers Service, the Managers, the employees, I do not understand what is going on in this place. !!!
MA
Maud St. Louis Armand
Publix has the best custumer service ever. When one cant locate an article. Any employee you ask will leave whatever he or she was doing to take you to the location. Thats Publixs courtesy. I think a lot of schools that are teaching customer service should take their students to get a hands on training
RO
Robert Fonner
Clean and fully stocked even as soon as they open in the mornings. The staff is always friendly and helpful. Checkout is quick and courteous. Sale prices are nearly equal to or better than the competition. This store is a pleasure to shop at. Even their website is better than the competition.
A
A Private User
Publix doesnt allow their employees to accept tips. This causes downward pressure on wages and cheapens the value of labor. Ive seen other customers try to give baggers tips and the baggers immediately have a fearful look because Publix will fire them and rehire someone else for cheaper.
MI
Michelle Dodds
Waiting to be helped at the deli, a line of 10 people. 6 employees in the deli standing around talking. Worst customer service. Only 1 person making sandwiches. The commercials are laughable. The customer service was at an all time low. Acted like we were bothering them.
DI
Diana Espi
Me gustó encontrar todo lo que deseaba en viandas y frutas, pues regularmente es difícil encontrar malanga y boniato.
AN
ANITA Guyton
Like the store,just get frustrated in the deli. I spend most of my time waiting to be next!! That seems to be at both publixs that i shop at! It was 3 until you closed my store down!
AN
Andrea Gonzalez
Very friendly staff that greets you when you pass them by and very clean and organized. Out of all the other Publixs but Ive been at this one in the top 3
C
C Morales
Nice Publix location with a covered drop off/pickup area. This location also seems to carry more organic and all natural items than other locations.
PA
Patrick Sullivan
Store itself is great but the sandwich area is always understaffed with inexperienced people who dont know how to make anything on the menu
BE
Becky Fernandez
I went to the bakery for pastries ,they are the best in town. The ladies at the counter are very nice. The store is always clean.
KA
Karline Harris
The staff members are courteous and always helpful. The lines are short and I love that I am able to pre-order my deli meats.
DA
Dannie Ruiz
Ample parking space, always clean, very organized and nice staff. I love the wide variety of produce and fresh fruits.
ME
Melvonne Hearn
clean, and the employees all except the bag handle had the ICAN HELP SPIRIT.
GE
George Kerbopple
Great store.....large and always spotlessly clean. Polite help.
ST
Steve B
They stock my vegetarian option so its one of my top choices.
NO
Norma Barrocas
Vety Clean
DA
DATABOI DOLLASIGN
Pricing can be better but the service is always Phenomenal.
JI
Jimmy G
Bakery came through for my daughter b-Day thanks publix...
HE
Helen De Raddo
There sales are OK...Winn Dixie is a better bargain
BE
Beatriz Arbella
Well stocked and all the employees are super nice.
HE
Hector Robles
Real convenient location with the park next to it
MO
Monika VanBibber
I love publix. Would not go to any other store.
JE
Jessica DeCarolis
Ray the manager is very helpful and friendly.
AN
Angela Small
Really clean and well laid out supermarket
ZA
Zalman Levy
Like all Publix stores, this one is great!
JO
Jose Esposito
Deli-No white bread on a Saturday at 1pm.
MA
Marco Pereira
Its always a pleasure to shop here :)
DA
David Plask
Always clean, friendly and well stock
NY
Nyrva Chavannes
This is my favorite publix ever...
DA
Daniel Guadarrama
Very friendly and helpful staff.
JU
Julia Collins
Big publix with good selections
DU
Duchesse J.
The customer service is great!
MY
Myriam De Ruiz
Todo muuuuy fresco, me encanta.
DO
Don Brown
Always clean and friendly.
KA
Karm-Ervin X
Good stuff to buy there!
VI
Vidal Corea
Great spacious help
MA
Marlene Castillo
Nice l love publix
DE
Denisha Simms
I get free cookies
EN
Enhai Xia
just like others.
LO
Lori Dillon
Cooper City
DE
Dean Bryan
Very good
DE
Dee Buck
Spacious
NG
Ngozi Momoh
Good
LU
Luis Felipe Yllarramendi