Address: | 39 E Michigan Ave, Ypsilanti, MI 48198, USA |
Phone: | +1 734-482-9663 |
Site: | kfc.com |
Rating: | 2.5 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–10PM |
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John Stover
Theyre unorganized and not properly trained. My order was for dinning room. I didnt receive my soda cup after ordering, and had to ask for it with when my food was done. They put my food in a bag. There were two managers who had lost all control and were yelling at employees in front of the customers. The dinning room was a mess, they were being short with customers who were ordering(specifically an older gentleman with his grandchild and a 20 something who was acting like a crybaby.) and they were telling customers tenders would be a 20 minute wait. I stayed in the dinning room just because of the humor from watching the employees and managers create drama. I wouldnt go back, there are plenty of other options in the area.
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A Private User
Omg, Ive stopped at some badly run KFCs but I swear this one is the worst. I waited in line for 10 min to place my order. In this time I watched most of the employees stand around. The manager ignored a customer asking for a fork. When I finally got my food the chicken was all but burnt & the wrong pieces. When I asked one of the employees to help me she said, (with the manager standing right next to her)"I didnt pick it." As if this excused it. When I asked that it be fixed she pulled the bucket replaced the pieces with the right type but these were over cooked as well, and slammed the bucket back into the bag crushing my biscuits.
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Paisley Price
Worst location ever. Terribly lazy employees. They stop making food after like 7pm so beware either theyll be out or your food is guaranteed to be old. They dont care about the service provided yet want to be so strict when it comes to what piece of chicken you get, or what side comes with which meal. If Im told 5 times that each request Ive made they are out of, there should be some type of exception when I request mac n cheese in stead of coleslaw. Just terrible... After taking almost 20 minutes to pick an order finally Im told... Oh were out of that smh.
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ryan hall
I wont go bad there it is a waste of time and money i ordered my food to go when i got it it looked right so i left i got home 5 minutes down the road and the food was rock hard i wasted more then have the food $26 gone i called Corporate and told them and all they said were sorry and took my name address phone number and thats it let she if i get any thing in the mail from them but wont do busy at this kfc again
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Brendolyn Russ
Of course they offer the KFC standards. They are slow and you have to wait 6-10 minutes for potato wedges. Sometimes they dont have all the types of chicken on the menu. Occasionally their debit card machines go down and you have to pay cash. I think the owner needs to invest more profit into the business and make sure the basics are always covered.
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Matt Radze
This KFC is ok service is usually a bit slow and there pop machine seems to always be out of ice. But bedsides that i have had pretty decent service eveytime that i have been there. Not sure what everyone is complaining about. Maybe it is the time of the day that affects the service i ussaly go there for lunch and get decent service.
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Bailey Miller
Staff was really nice, accommodated my specific and rather picky order, and let me change my drink choice at the window once they already made the first one. Foods just regular KFC, but I figured Id show some appreciation for the polite and helpful staff since everyone else was trashing them in reviews.
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Bill Gore
Awful in every way. The staff is rude, the food so greasy. Will NEVER go back!!! I was the only one in front of the register, stood there for over 15 minutes waiting to be served, while watching the employees screwing off. Including the "manager". That place needs to be shut down.
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Wardell Jones
I frequent this KFC restaurant; mostly their drive-thru. My experiences have predominantly be very pleasant. They are timely, professional (and improving), and mostly very pleasant. It is rare that my food selection isnt available. When it isnt they offer an alternative.
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Myra Gonzalez
We were there on Sunday 4/10/2016. Picked up a bucket and when we got home.The 16 piece Original was greasy and almost burned ! This place used to be great. Not anymore.. Never again will we go there. I thought KFC had just all one recipe.. Not a dark brown choice!
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Krista Ridley
This restaurant is absolutely filthy. The staff is rude, unprofessional and disrespectful. I honestly can not believe this place is allowed to stay open and that any business owner would find this place acceptable. They need a visit from the health inspector.
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Brianna O neal
I went here the night of 9/11/16 my food was very burnt I didnt get half my order my drinks were wrong I called back up there the manager answers the phone and is very rude when speaking and it was just a mess this is a place Ill never go too again
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Shawn Betts
This KFC is well known for its poor customer service. The quality of the food is almost just as bad as the rude and unprofessional employees that attempt to run the establishment. Spend your hard earned money elsewhere.
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allyson tice
Prefer Lees famous over KFC no seasoning inn the original recipe. The chicken was dry just not satisfied at all. At least mashed potatoes were hot with plenty of gravy Ill give them that. GONE DOWN HILL BAD
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Alfredo Lopez
I just got me a meal and they are very untidesocial. And not even smile to the customer. Thats mi last visit theres one on washenaw Rd all try that one all let you know for that one to see how was it.
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Stephanie Gridley
I think Im done with this KFC and the Rawsonville Rd one. Each time we come they are out of key menu items and we wait over 30 minutes. Today a gnat was in one of our drinks. Get it together or close.
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Kenn Ferguson
The service was extra ghetto, the employees cared less than usual and had more distraction with personal chatting than most stores; theyed to gather in back and gossip.
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Jay C
This restaurant should just be shut down! Lazy employees who have no respect for customers! If you are caucasian its a safe bet that you wont get waited on!!
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Samantha Tackett
Pretty decent food, clean inside, fast service. Great place to stop for a quick or longer lunch/dinner. Only issue I had was the bathroom wasnt the cleanest.
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Karl Wellhausen
Had to wait 10 minutes to get food. Got the $5 box meals and it was a good dinner. Wish that they didnt put cookie on the bottom. Its package was greasy.
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Elijah Jabbar
Currently waiting in line, been here for 15 mins. Ive been the ONLY one here alas I am yet to get my food, very very slow here
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Elizabeth Garrett
Service was good, food was ok, however, I found a brown piece of hair in my mashed potatoes. Disgusting.
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Damien Lerwick
Constantly forget half of my food I paid for. Every experience Im missing at least one item.
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Terry Gooden
I like the people here, but i have to wake a few time, pull to the side and sit
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Dennis Hughes
Must check order before you leave it would not be right
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Claudia Rocks
It was generally okay. The chicken was a bit salty.
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m Pierson
I like the area, different, real deal, and good.
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Tim Mackay
If a KFC has a broken fryer, is it just a KC?