Address: | 4040 Washtenaw Ave, Ann Arbor, MI 48108, USA |
Phone: | +1 734-971-6130 |
Site: | kfc.com |
Rating: | 3.3 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 11AM–10PM |
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A Private User
I went in here to order a value meal and seriously found a few drops of blood in the Mac and Cheese, and the food was cold and looked old, Im not visiting this ghetto dumphole again (it looks ghetto too) plus the mountain dew dispenser didnt work and no ice on my drink as well as waiting five minutes for service with no one else in line and the people behind the counter joking around about how they hope it doesnt get more busy, and looked like the people there seriously were high, this is by far the worst experience ive ever had at a fast food place, seriously one of the few times I almost threw up before even getting the food down. How can a place like this still be in business.
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Tom Cover
We had a terrible experience here. After waiting about 20 minutes for an order for 10 people that we fully paid, some of our food was given to a new drive through customer and the store expected us to wait another 20 minutes while they made more! Of course the rest of the order would have sat there getting cold. They grudgingly refunded that item. We noticed they hadnt packed part of the order they gave us. They gave us the item they missed without apology. Unfortunately, when we sat to eat, we learned another part of the order was missing too! We called the store, but they dont answer. We got an answering device that wouldnt take a message. It hangs up on you! Amazing
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Chaely Chartier
So true about always screwing up your order. I got a delicious pot pie there last week but was bummed to find my drink flat & warm because they had run out of ice & didnt mention it until money had changed hands and the drink was in my cupholder already. Im only rating it 3 stars because Ive always left with a close approximation of what I had ordered.
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Andy B
KFC at its best is my favorite fried chicken in the world. The problem is that it is only at its best about half of the time. As KFC locations go, this location is a little better than average. About 60% of the time the original recipe chicken in this location is excellent. The staff at this location is always very friendly and upbeat.
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Nathan H
My experience was very poor. They couldnt print my receipt, there was no Diet Pepsi or Dr. Pepper. I waited 20 min for a very standard order. I watched them serve a sandwich to a Muslim man which contained the BACON he had asked them to hold. It was, in short, a complete goat rodeo.
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Virginia Lewis
One of your employees, Martel, was so kind and patient with me. Brought the food out to my car when I had trouble with the speaker. I am so impressed! (The chicken was great as well).
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A Private User
Use the drivethrough if you want the Russian-Roulette of fast food. ALWAYS CHECK TO CONFIRM THAT THEY HAVE, IN FACT, SCREWED UP YOUR ORDER. If not, you win. If so, the game continues.
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Caitlin Taylor
Food is good, but service sucks. Employees rarely know what they even are selling or whats on the menu. They always forget something or ring something up incorrectly. Also super slow.
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Brett McFann
Hard working crew but seemingly always understaffed. I respect the effort but you cant be out of ice at noon on a Monday, then take 15 minutes to get a small dine in order.
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urstin
Drive-thru gives you regular pop every time you ask for a Diet. And they never include fork/spoon for your sides. This happens all the time here
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mark evanoff
The best experience by far Barry and Allen were the most Helpful Staff emaginaple, dining in was a treat, very clean and welcoming environment
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A Private User
Asked the cashier how good the doublelicious was. He said he had never had it, but I should try it and tell him how it was. It sucked.
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vikash babu
Worst service I have ever seen and the whole restaurant was smoky and suffocating. Waiting for about 20 minutes to get a go cup.
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Reyes Galvan
The food was all right. I feel like the sides had been sitting for a while, though. Not sure Id return to this location.
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Gerardo Gonzalez
The service is great, the staff are super energetic and happy. The best customer service in a fast food that I ever had!
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Creative Procrastinator
The workers were confused and forgot about us after yelling at us to get out of the way. Bad service, decent food
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Xiaobai T
Love the chicken. The WiFi restrictions are annoying. I cant watch YouTube even when I am the only customer.
MI
Michael Hackbarth
One of the best run KFCs I have been to in quite a while. Fast and friendly, the food was delicious.
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Jerry Catanese
Workers are friendly, and efficient, store is clean not to crowded. Quick drive through.
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David Mcpherson
okay KFC not the best one that I have eaten at but not the worse either just average.
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Rachel Hunt
Took 20 minutes in the drive thru to get our order for two and then it was wrong
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Rhonda Cupp
Every time you visit this location, they are always out of chicken (umh okay)
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Brian Roskamp
Decent food, but can be kind of slow and mess up orders rather frequently.
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Jay Rogers
Employees are funny, the chicken is delicious, and the service was great!
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Cole Wollack
Dis C hickin be tasteeeeey! Off the chain greasy as yo mamas weave!
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Dino Wang
Frequently makes the order wrong. Generally nice attitude though.
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Billie Scott
Everyone friendly and outgoing making sure you get what you want
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Noah Purdy
They forgot my wedges but at least I wasnt charged for it.
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Joe higgins
KFC worst of all forgot my utensils and I was on the run.
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alex hsu
decent service, food is okay. pretty good overall.
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Bowei Wu
The only kfc in AA, not quite good as other places
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Ben Stephenson
Every time undercooked chicken, terrible service
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Amber Burrows
The whole staff walked off left me with no food.
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Katie Cape
Slightly less ghetto than the Ypsi location
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Karen H. Perez
The grilled chicken is good, decent prices.
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Sanjeeva W
Good fried chicken and macaroni and cheese.
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Dakota Callahan
Fast friendly fresh will be going back
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Rod & Terri Since 1978
Much better than the Ypsilanti KFC.
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Craig Schroeder
Good food, but can be a bit slow.
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Amber Otley
Food was pricy for what we got.
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Donald Adiska
Very slow service, but nice :)
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m Pierson
The food was fine, KFC style.
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Thomas Seeland
Spectacular mashed potatoes!!
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Kara Westerman
famous bowl is the bomb!!!
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Erik Carlson
Its KFC you know its good.
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Scott Parks
I like the music they play
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AL
THEY HAD NO CHICKEN!
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Joe Wickenheiser
Dont be in a hurry.
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Minghan Zhu
good fried chicken
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A Private User
great hot wings.
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Robert Braun
Good service
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Annamarie Conley
The staff
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David Johnson S
Chicken
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George Still
Slow
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Desmond Bright