Address: | 31006 Orchard Lake Rd, Farmington Hills, MI 48334, USA |
Phone: | +1 248-851-7000 |
Site: | theboneyardbbq.com |
Rating: | 3.2 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–10PM |
MA
Marie Davis
If you want good food or even edible food DO NOT go here!!! My boyfriend & I went here for the first & last time this week. I ordered the 1/2 chicken & shrimp & the BF ordered a pulled chicken sandwich. After 45 minutes the waiter came around & apologized for the wait. Another 15 mins goes by & we still dont have our food. My BF goes to find the waiter to see what is going on. There are not busy at this point. Finally our food comes out & the BFs food is COLD. So he sends his food back. Another 20 mins go by & they bring him a new plate of food which is even colder than the 1st with greasy (and I mean greasy cottage fries). So again that gets sent back. Needless to say he didnt eat any food from there. I finished my meal minus a 1/2 plate of soggy & inedible cottage fries. We wait & wait for our check but it never comes. We got up to leave & then miraculously our waiter appears. He gives us a bill for $32 which includes the BFs meal that he sent back. I told him that meal should have been removed from our bill & his reply was "well I brought it to you". Yes but we didnt eat it! At this point we were mad & asked to speak to the manager & were given 3 different excuses but the manager never came out. Coward. So my BF left his cell phone number for the manager to call him to discuss the bill but of course he never did. Worse food & management ever.
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shuntia wilson
I went to the Bone Yard with my family 5 of us. We sat down and the waitress can to our table and told us that there were no more ribs and that they sold out due to their Special 2 for 20 that they wouldnt have anymore ribs until tomorrow. In disbelief we left the restaurant and it kinda of bothered me that Rib joint didnt have any ribs so I took out my cell phone and called in a carry out order and was told that my food would be ready in 20 minutes, Really. It only takes one person to change another persons outlook on life and too bad this experience wasnt for the good. Ive been going to the Bone Yard for 20 years and will never go back. It was clear that they didnt want my kind in there. When my daughter called and spoke to the manager to complain she was told that the waitress said it never happened like we drove from Hazel Park to Farmington Hills just for fun.
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Jamie Stockdale
I came here with my boyfriend whos grown up with this place. I should have ordered their pulled bbq pork or pulled bbq chicken sandwiches, because thats one of their best. I got the chicken fingers with their sliced potato things and they were amazing either way. One tiny bite of his sandwich, however, told me I needed to get the bbq for sure next time! Prices were a little high, I thought. But the pulled chicken sandwich wasnt a bad price at all. These bad reviews are nothing but nonesense. We were greeted and sat to a table immediately, the waitstaff was really nice, took our orders right when we were ready (and had the patience to wait for me to finally decide), checked in on us, food came relatively quickly, and overall it was a nice experience! I definitely recommend this place to anyone.
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Jessica Mayer
I love the Livonia location of this restaurant and since my boyfriend and I were on this side of town we decided to stop in and check this one out. Huge mistake... We when we were seated, it looked like all of the patrons were shoved all into one area of the restaurant when only a third of it was full. So we were crammed into a booth next to round table full of people and waited to be served. We sat there for 25 minutes waiting for service and no one ever came to our table even after we tried to get the attention of a waiter and he ignored us completely. We just got up and walked out. Weve never walked out a restaurant before, and typically we give people the benefit of the doubt but when your restaurant isnt even half full that kind of service is ridiculous.
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Dan Wilson
I should have known it wasnt going to be a good experience when I asked the waitress if she could get the hockey game on the tv. She came back with a remote and dropped it on the table. It didnt work. I flagged down a waiter and he tried the remote a few times and said "This is the only remote we have (there are multiple tvs there) and it doesnt work." They werent busy and yet it took a half hour to get my food. When I mentioned this to the waitress, she said "Well, the food is here now." The ribs were so tough they were almost inedible; the cottage fries, undercooked and soaked in grease, were in inedible. I would have complained to the waitress, but I didnt see her for another 20 minutes. I guess the two-top she had kept her busy.
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J. Oliver
Went there on sunday around 430pm. The restaurant was not busy and only had about 4 tables seated. We waited way too long to be waited on. They had 4 waitresses but seemed like only two were actually working. The ribs were tough and not good at all. My daughters ribs that she ordered off the kids menu were even worse. They tasted like they had spoiled but didnt notice until I heated up the leftover later that night. The beans and pork were good and so were the fries, but if you cant get the protein right what is the point. Will not be going back. Fyi I have tried many bbq restaurants (Yard Bird, Bad Brads, Famous Daves, Smoke Street, Woodshop, Beale Street, ect) and this is by far the worst I have ever had.
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LaTonya Jones
The last time I ordered a takeout from the Farmington hills location was on 4th of July. It was good, so I decided to give them another try tonight. I ordered a 1/2 barbeque chicken and shrimp combo. When I got home and opened the box, I got what I ordered, but there was a dry eaten chicken leg bone in my box as well. Ewww...unsanitary! I called the restaurant and they told me it was nothing they could do since I already had the order. She put me on hold while she was trying to figure out how the dried eaten chicken bone got in my order...wow. They offered me a free bottle of barbecue sauce next time I visit. Nope! I wont be visiting any longer! Awful!
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A Private User
From the moment I walk in the door to moment I leave, EVERYTHING is always PERFECT. I have been visiting this location for 30 years. I grew up with this restaurant and refuse to get my ribs or chicken anywhere else. They are family oriented, the waitstaff knows me by name as well as my 6 yr old daughters name. The food is to die for. I get the BBQ (all dark) with ribs, cottage fries, and a fresh tossed salad. My daughter LOVES the fish and the broasted chicken legs. This is the only place that she will eat fish. We always leave full and very satisfied. I cannot believe the other reviews on here, simply NOT true. I am very picky and this place rocks.