Address: | 2315 Southlake Cir, Morrow, GA 30260, USA |
Phone: | +1 770-961-5270 |
Site: | greatamericancookies.com |
Rating: | 3.4 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
WI
William Jones
My kid gets this email about 40th anniversary free cookie cake for first 40 in line and 40 cent cookies all day. Well the Southlake Mall location in Morrow ga is not participating even though they are listed as location when look for locations. Totally unacceptable to advertise something that none of the franchises are participating in. Tanger location is the same. Total disappointment to my kid and we will never eat your cookies again. Absolutely false advertisement regardless of disclaimer for participating franchises. Total garbage and you did nothing but piss off good customers.
GO
Private User
The cookies were just okay, but Im more concerned at how the manager was talking to the associates in front of the customer. He belittled them and insulted them like they were nothing! You could tell that they were embarrassed and some even looked like they were afraid of him! One new girl was moving too slow for him when she was filling the icing bags that he compared her to his four year old child. A grown man picking on a child should be ashamed of himself. I feel sorry for those young people...
SH
Shemeka Dollar
They charged 4.00 for ballons! That should come with the cake! They said that BALLOONS IS A PICTURE! REALLY? I I PURCHASED A FULL SHEET CAKE, THE BALLOONS SHOULD BE A GIVEN! CUSTOMER SERVICE DOESNT MATTER THESE DAYS. EVERYONE WANTS TO MAKE MONEY I GUESS!
DE
Deborah Horton
The employees were nice and very respectable. The manager on duty his name was Dee and he was a nice young man with excellent customer service. And you can just tell that the cookies were fresh and they were very soft.
TI
Tia Stanley
Went to purchase cookies and there were nets flying all around them. I told an employee and he acted careless about the nets
A
A Private User
Ive only eaten there once but no one can go wrong with a cookie cake I make them alllll the time and theyre always fantastic
SA
Samuel Garcia
Delicious cookies, service is sub par. Employee looked bored, like he didnt want to be there. Just fake it man. Its a job.
JU
Julia Jones
Employees were very very very rude and unprofessional. I will not be returning to this location.
A
A Private User
Sucks... dont accept coupons... rude but the overpriced cookies are ok..
LI
Lindsey Chesteen
Eexcellent cookies!
AN
Andrea Moody
Love it