|Address:||3525 Victory Blvd, Portsmouth, VA 23701, USA|
|Working:||10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–10:30PM 10:30AM–11:30PM 10:30AM–11:30PM 12–10:30PM|
The girl answering the phone taking orders barely speaks English and most the time I dont even think she understands it either she is very rude when we have ordered our food to be delivered they made a mistake and we called to inform them and for them to fix it she did not take ownership of her mistake and wanted to sit and yell and argue over the phone that it was my husbands fault then she hung up on him when we called back she would just pick it up and hung up again so we called from a different phone she still yelling even tho I asked to speak to a manàger she said she was I will never order from here again and personally I dont think anyone should support a business that is rude and disrespectful to their customers I will be calling the Better Business bureau and if she is here on a work visa I hope it gets revoked she need some lessons in customer service or she needs to go back from whatever rock she climbed out from under I wouldnt recommend any one purchase food from there the only thing I do recommend is the get new owners or they shut down cuz that lady Id bad about business
My family regularly gets food here. The proprietor and his wife are Chinese, but have taken the trouble to learn both English and Spanish; they mostly employ Chinese, but also try to employ locals. We have only had good from here. Doubt it? Go see the Yelp reviews. As for bad reviews, I can only say that while visiting another nearby restaurant (Subway), I encountered a couple who seemed to be engaged in blackmail against the proprietor. I have seen local businesses attacked -- windows broken, car sales with the cars vandalized... some businesses driven out of business. I would take ANY bad reviews from this area, with a grain of salt. In general, most of the businesses up and down Victory Blvd are *pretty good*.
Ive never had a positive experience at this place. The restaurants staff are very nasty and rude for no reason. I tried to order multiple times and have only encountered several problems. First, the woman who answers the phone is very rude. When I asked what her problem is, she says that its because "you people" dont know what you want to eat. That should have been my clue to go elsewhere, but Im a pretty forgiving person. On top of her being rude, the food was mediocre at best. During my visit to the store, the service was rushed, aggressive, and the woman who answers the phone constantly has an attitude. Save your money and get a headache-free experience at another place, not Eddys Express in Portsmouth.
Sometimes you walk into a restaurant and they have too many options. The phrase jack of all trades and master of none comes to mind. That is what one would first think when entering Eddys. To my surprise they are skilled at making all the dishes I have tried. If you are in the mood for "traditional" American Chinese Take Out they excel at this. However if you want something different like a cheeseburger, philly steak sub or even a pizza Eddys has something on the menu for you. A family run business they are very friendly and will get your food to you very quickly.
I just placed an order thru them. First of all the lady that answers the phone is completely Rude when I say rude I mean she almost got slapped thru the phone rude. She placed me on hold every time I began to talk. Then hung up on me more than twice. She lucky I was hungry I called back a third time, I told her to stop hanging up on me and she said "you Needa hurry up and place your order". I havent even stepped foot in the restaurant and after that phone call they wont ever have to worry bout my service.
The people ate nice and smile every time I visit and some of them know me and almost know what I want. The food is good and if they make a mistake I just take it back and they will give me the right stuff, sometimes I get the wrong order to keep for free.
Im from NY and this is the best Chinese Ive had inVA that comes close to NY Chinese food. Luv this food. And the variety is great. Where else can u get great pizza, a burger and Chinese!
If there was an award for "Nastiness Staff," those who work at this restaurant would win it. The food is cheap but its not worth the drama you have to put up with for the cheap food.
Horrible service, and subpar food. The attitudes from the workers would make you leave this establishment. Sing wong, super wok, and mama Chan is definitely the place to visit.
They are very rude people they are not well put together aside from the food being 1-5 a 2 it would not be somewhere I would spend my money .
The lady that takes the order is very rude,when you order the food it comes with a dead roach on the side
A man took my order and didnt tell me my total. Hung up before I could say anything else...
Good quality reasonable Asian cuisine, amongst other things. And good delivery times
Never had a problem w the people or food! An Ive been going here for 4 yes!
Good food and fast delivery! Always recommend to my neighbors !
Been going to this place for years and the food is always good.
THE ONLY CHINESE STORE I WILL ORDER FROM!!! LOVE LOVE LOVE THEM
Love this place. The food is great and ready really fast
Good food, american and chinese food, friendly service!
Good prices ,fast delivery and always on point!!
Cool beans Vincents friend sent this From Boaz
I love Eddys and the people that work there
Good food, Good prices, and Good service.
nasty food and I got jacked
A Private User
best food fo ur money
I love this restaurant
Good food nice people