Address: | 4003 S Dupont Hwy, Dover, DE 19901, USA |
Phone: | +1 302-697-2226 |
Site: | wafflehouse.com |
Rating: | 3.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
TO
Toni Brown
My experience at this waffle house has been horrible, not only do they get my order wrong most of the time, but they also never answer the phone when I call, i even called several times in a row..I understand that it gets busy there, however with all the people working there you would think that someone could pick up the phone. Also when the order is finished and I get home, I find that there were no ketchup packets included or plastic utensils...Im sorry, but I was under the impression that when its a to go order that that was all included..Also that when you call a business that they answer to take your order, also when they repeat the order back to you, that they would actually get it right. Per example, one time I ordered a bacon burger from them, and it wasnt even on a bun, but white bread normally used for a BLT....Also the only time they picked up the phone for me, they still got my order screwed...I get there, and no one seemed to know what I was talking about, and began placing a new order for me...which was more expensive that it shouldve been...Also the coffee there is really watered down, and horrible...I dont think I will be returning...by the way, I would buy from here a lot (I just put up with all the crap, hoping they would eventually get it right, but they never did) I will not be back!
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Ashley Crockett
I was in here the other day with my family, we were so excited to eat here we were seated between two booths because there were 10 of us. We were traveling and I had been to waffle houses before but none quit like this one. Our server was very nice though I dont remember her name you could tell she was new. she tried so hard to get things right but we were not satisfied. we waited so long for drinks but it wasnt her fault she was taking a ton of orders at once from different tables and there were only two servers. I had noticed that there were bugs everywhere and you could tell these servers were exhausted and when I had asked her why she said she had just got done working a 17 hour shift. I was in shock, she then delivered our food with our check and walked away. Still No drinks. I quickly reminded her and she said she was so sorry and corrected the issue. I do not blame this server either one of them infact I blame the management. Something must be done about this it isnt right!!
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Eddie F
This Waffle House was like watching A tv show. We were told by a customer leaving to sit at a table,they will clean it when were sitting.This is unsanitary.The waitress was unprofessional.we wanted napkins.she told us to turn the napkin holder around,There was sticky syrup on top of the napkin holder and we pointed it out,she didnt clean it or exchange it for another napkin holder. Whoever the cooks are need to be re-trained. The grits we ordered came out in chunks.when eating the the grits,you can taste detergent.They didnt rinse the dishes thoroughly. The rest of the food was decent.If you want a better Waffle House experience,you have to go to Middletown Delaware.They are 4 1/2 Stars.The Manager told the staff to spot sweep,they kept talking like they didnt hear her.
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Bonnie Adkins
Food was good however restroom. Womens. Very very. Dirty and unattended. Hand towels needed pa per all over floor. Soap on the wall. Bagged trash unattended sink dirty. Floors sticky dirty both in restroom and food prep area in need sweep and scrub as visible to public tables sticky. Orange juice served with foamy on top.......orange juice container empty....2 pm... 5 to 6 employees present..all counting money and tickets and checking cell phones and only 1 gal serving 5 tables 1 fella on the grill.. The whole environment very disturbing and disgusting. Have never never experienced such disregard for establishment by employees here before. Needs to be addressed. This was south Dover delaware operation...
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Patrick Schliesing
3 Strikes and Youre Out? I-HOP is just a few minutes down the road. Go there instead. Ive eaten here 3 times and each time I wonder why I keep coming back. Its overcrowded, wait times are not worth the service nor the food, the menu sucks and all three times our servers have made me wonder if theyre even aware of their own existence. You cant eat a peaceful meal because the cooks are getting yelled at for their orders. Our server/waitress has screwed up our order twice out of the 3 times weve been there, brings us "free" food for screwing up and then we find it on our bill anyways. The kitchen is disgusting, food all over the floor and flies everywhere. Not worth the disappointment anymore.
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Bryan May
Great food, mediocre service. I havent been to a Waffle House since I went to school at UNC Charlotte. Always was a fan of the eggs and hash browns. Our waitress was a little vapid, and seemed honestly perplexed by our excitement. In Philadelphia, there are no Waffle Houses. The waitress had a hard time remembering our beverages and sides but the food did arrive quickly and was just as tasty as I remember it. My other half doesnt eat pork or beef. There are no turkey substitutions. Enjoy!
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Michael Frisbee
Im Southern born and raised and Waffle House screams out to me whenever I can get far enough south to find one. My go-to is always the country ham - so salty and wonderfully fried! The hash browns here are pretty good too and you can get them prepared in a pretty good variety of ways. The set-up in all of them is fairly simple, everything is the same including the friendly staff.
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terri hallenbeck
We live in CT and in b our travels always stop a Waffle House. So disappointed today Grits were sour, they took off for the one ordered seprate but no credit for one that came with the meal. Unswettend ice tea was gross tastell like coffee would not credit us for tea. Weird first glass of tea was sweet when we ordered in sweet. Very off day sad maybe its true Affle Waffle.
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Becky Sloan
None of the employees are wearing hairnets. Went into the bathroom, and no paper towels and the hair dryer didnt work. The mens bathroom had a slippery wet floor. The food was good. Service was terrible. Mentioned to them that a coffee pot was running over where they had put a spoon to hold the water open, they didnt seem to care, and let it run over on the floor.
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Chequita Oliver
Very nasty place floors were dirty kitchen was terrible the waitress that waited on us has snot hanging from her nose then she takes her finger up to her nose to clean the snot away very disgusted never will go there again and the one woman picks up a trash can put lt down and go picks up somebody elses food and hand it to him without washing her hands disgusting
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Margaret Spears
I told them what I wanted and they made it just as I ask. First time ever in a restaurant. I like my eggs over medium I havent found a cook yet that knows what that means, until tonight. May 10, 2017 at 8:30 pm. They earned every Star as far as Im concerned,THEY KNOW HOW TO COOK AND PLEASE THERE CUSTOMERS
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Shaineeka
Restaurant cleanliness was disgusting! Cups and utensils were dirty, had to ask waitress to bring me a clean cup twice before I finally asked for a to go cup. Bathrooms were soiled in feces, on the floor and trash can. Food was burnt and employees appearance need some grooming. Worst experience ever!