Address: | 560 E Betteravia Rd d, Santa Maria, CA 93454, USA |
Phone: | +1 805-614-9464 |
Site: | order.wingstop.com |
Rating: | 3.6 |
Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM |
A
A Private User
We just had the worst experience. We received the wrong order on a take-out item and immediately called them to let them know. They put Mariah (the manager) on the phone and we explained the dilemma. She said that the order must have been read back to us and we didnt say anything then so there was nothing she could do. I explained that the we were willing to come pick up a new correct order and bring the mistake back and she said that she would have to charge me. Unbelievablely horrible service. I asked to speak to the owner and she said he only comes in sporadically. As an owner of a small business, I am unsure how this place stays in business with service like that.
RY
Ryan Dulude
TL;DR: Good wings, but bad, slow service. Whole story: We like the wings here, but the service on the day of the super bowl was pretty bad. They werent doing online orders and the phone is always busy so we drove up there to get the wings. When we tried to order at about 2:15 they said they werent taking orders until 3 so we waited around and then right at 3 we called. They answered, I said I would like to place an order and all they said was that they werent taking any more orders that day. It was just really annoying. They should have prepared better for the super bowl, I suppose.
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Raymond
I took my father there for his birthday after him wanting it for a few weeks. The cashier and staff were friendly and the wait time wasnt bad. The only issue was the food being overwhelmingly salty. We ordered three different flavors of the boneless wings and they were all just too salty. I got plain ones later to see if it was the various sauces, but it appears as if the wings are just naturally salty.
JO
johnpiano3
I know they are busy most of the time but I ordered over the phone and when I went to pick up my order, they gave my wings to another customer because they made a mistake on their order so now I had to wait another 17 minutes for my order. This happens frequently! And all they do is apologize but dont compensate for the lost time of the customer which some of us only have 30 minute lunches
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P Hardy
Just got turned away at the counter when I went to grab some chicken wings for my kids!! They were only serving people who ordered online in advance!!!! I think this is discrimination against non-football families!!! to serve only people that watch football. Absurd! When I asked for the manager, the kids working the counter said she wasnt even there!
MA
Maria Flores
Este sitio es el favorito de mis hijas les encanta comer de este lugar aunque es muy pequeño y siempre está lleno tienen una rica comida
JO
Joe Edward
Staff is really slow. They look like they hate life and just bring you down with their mood. Wings are wings, but they take forever if you do not call in or order online. Some Staff needs to be improved or be fired because they suck ass.
MA
Manny Barajas
The wings are good, the only problem is the wait. If you like boneless wings go on Monday and Tuesday since they sell 10 piece boneless wings for about $6. Its ideal that you order online if you want to get in and out within 5 minutes.
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Cory Cooper
I absolutely love this restaurant. They have amazing food, an awesome staff and they (though they sometimes forget the honey mustard) do great at what they do. I love this place and most always have a good experience here.
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Gerardo Hernandez
I really like their habanero boneless wings. The fries are good but are a bit salty so it is a good idea to get light seasoning. The wait time for an order is roughly 10-20 mins and usually very busy during the evening.
MA
Marta Barriga
Great wings. ( I always get mango habanero. Theyre spicy but good). Theres usually about a 20 minute wait time for your food. I suggest ordering online or over the phone so it can be ready when you get there.
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A Private User
Wow went in today sooo disappointed all the tables where eighter full of dirty ...when we pointed it out it toke them long to clean ... With thus one person that worked there just walked by like nothing :(
JE
Jessica Vasquez
Service was friendly but took forever. I think they were understaffed. A few of the boneless wings were chewy, almost as if they werent cooked thoroughly and there were egg shells in the potato salad :/
ME
Melissa Alvarado-Vazquez
I always order Mango Habanero, Original Hot, or the new Brazilian one lol. Very delicious and I enjoyed my meal expect today I got 9 wings when i ordered 10. I didnt say anything but whatever
JA
Jasmine Kittrell
I placed the order online and it was ready when I got there.... but there were multiple people behind the counter and no one greeted me or tried to assist me. Probably wont come back.
SU
Susie Bredall
The drumettes were fair but it seemed too long too wait for. Especially when confused about which flavor was which... and cold. Oh well.....Mia culpa...I should be more demanding.
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Daniel Barker
Normally pretty good, but i have gotten cold wings from there a few times. each time they made it right, but it really should have been done right the first time.
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Robert Stanley
The wings are great, I usually order online and expect it to take 5-15 mins longer than the app suggests. Only problem Ive had is when its busy they get behind.
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Sean Howell
Really friendly employees, and really great wings! Fries are bomb, and I really mean it when I say its the best wings Ive ever had. Will be returning
CA
Caden Tuttle
Ordered 3 flavors of chicken, waited for 45 minutes, ended up getting one bland "flavor", and everything was cold. Not coming back ever.
JA
Jay W
The staff is awesome and the wings are exactly what you expect! Excellent. Lemon pepper is always a crowd pleaser. Great beer choices
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Oscar Morales
Muy rica comida rápido y exelente atencion
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Nancy M.
they supposedly close at 12 and I always call at 9 and they dont have either fries or the falvor I want!!
EL
Elvispresley Nave
Man this. Place is way awsome thanks angla grate service and happy 2 see smiles you should be a manger
MA
Martha Jara
Me en canta. Todo esta muy rico.
MA
Marianita Guzman
Its a bit of a wait to get your food so order online or call in, if not its still worth it to wait!
RI
rick ramirez
Service was slow and full of excuses food was just as good as dominos hot wings
R.
R. Ross
Wingstop owna, lemon peppa aroma! I love this place as much as Rick Ross...
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Israel Flores
I waited an hours to get 20 pieces of chicken wings! They are toooo slow!!!
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A Private User
AWesome place to hangout and they have totally great chicken wings.
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bryan Colby
Its to HOT! Hot Damn! Excellent Best Service with a Smile!
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Thomas Graham
Its sooooo good the best wings I have ever had by far!!!
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Jose Huerta
The wait is always too long even if you phone order
ME
mega games
Very rich, very attentive
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Luis Paramo
The place is always dirty.... Bad service too.
DA
David Klein
Great service and consistant food with a smile.
JA
Jazmin Arevalo
Its great but super long and a very long wait
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Whitney McBrayer
Their Atomic sauce tasted like ketchup
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Jonathan Arteaga
Waited 30 mins and it wasnt even busy!
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Ryan Green
Good wings but very slow service!
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shirlene s
Wings are always delicious
MI
mina nagar
Very tasty and affordable
DA
danielle lopez
Louisiana rub all day
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Victor Hernandez
Lemon pepper wings
SK
Skater dc2
The wings are bomb
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Steven Shepherd
heck ye fam(:.
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Tevin Coore
Hot and fast
SH
Sherry Smith-Meiborg
So yummy
JA
jason otero
Hey