Address: | 550 Salem Rd, Conway, AR 72034, USA |
Phone: | +1 501-450-7546 |
Site: | slimchickens.com |
Rating: | 4.2 |
Working: | 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM 10:30AM–10PM |
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J McCollough
Good food, RUDE staff... especially if you have a coupon - that they honor one day and not the next. The food can taste awesome, but when the staff/manager are so rude to you and embarrass you/make you feel stupid about trying to use a coupon (we used another similar one the month before with no problems) that you want to leave... not worth it. NEVER GOING BACK TO THIS RESTAURANT. We ordered an Entertainment Book (weve ordered it for a few years) - filled with coupons to many different local restaurants. The only place that we found that doesnt honor their own coupons was Slim Chickens. They had even honored the coupon a month prior to this event. We went to the counter as usual, ordered, and showed them the coupon like before. The server proceeded to say that the coupon wasnt valid (weve purchased the coupon book for the past few years now and had used one there previously with no issue and the date was still good for months). They were loud, rude/obnoxious, and they said that it was an illegally made coupon and wasnt valid... and made it as if WE did something wrong by showing it to them. If thats the case, they shouldve contacted the book to not allow the printing of it and not been rude and griped at us. We didnt make the coupon. The whole thing was unprofessional and baffling. They couldve at least been nicer about not accepting it - thats just common courtesy. The manager just chimed with the same rudeness and insinuated that we were just wanting stuff for free... Arent we supposed to be adults? Its just a coupon. I guess the customer is wrong sometimes, but do you have to be inappropriately rude about it and make a scene? I suppose that they just made themselves look bad. Im sure any other place wouldve either accepted the coupon anyways or at least been more discreet about the matter and not made such a scene. We even contacted the Entertainment Book company over this (since this was such a fiasco) and they stated that Slim Chickens was in breach of their contract with them by no longer accepting the coupons (the contract states that they are valid until expiration). If they didnt want it published, Slim Chickens shouldnt have allowed the order to go through to make the coupons in the first place. Slim Chickens was happy to get the publicity for their "invalid" coupons, they just werent going to honor them for those suckered into buying them - very dishonest and rude. Humiliating/degrading experience - NEVER AGAIN HERE.
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Douglas Max Young II
Definitely the most tender strips in town. As a first time visitor the staff could have been a little more knowledgeable and helpful with choices but the quality of the chicken and dipping sauces made up for this slight of courtesy. The soda fountains run rich, so to the untrained tongue they may give a slightly off taste, but you should just say "thanks" for the extra syrup. The fries were a little soggy and did not taste fresh cut, but again didnt we come here for the premium chicken? Avoid the "Slim Sauce" unless your a fan of sweet/creamy and go for the cayenne ranch if you like any level of heat. Enjoy!
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Steven Nigh
First off, the service was great, and the food was great. The reason for the 3 stars was...we checked online on this page to look at the menu. On the website for this location, it said the 20pc wings were 14.99. When we got to the restaurant, it was 20.99. Not a big amount, but just expected the 14.99. When questioned, they told us the menu was not for their location. Even though when we pulled it back up on our phones, it clearly showed their location in the picture and address. Again, good food and service, just need to get their online pricing up to date.
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Ashley Hunter
The servers are always so friendly and they really work hard to keep this place clean. You would think a fried chicken place would have a greasy floor or tabletops, but not Slim Chickens. My husband and I like to get the Hungry Plate...the portions are pretty large, so we always have plenty left over to take home and have a chicken sandwich later...these tenders dont get dry or tough when they cool down (theyre served fresh and hot). Instead, they stay tender and delicious.
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E. Akemi Walker
Im pretty disappointed. Ive been to this location only once before and it was good (good food, good service) but I put in a takeout order (20mins before) told them when Id be in to pick it up and not only did I have to wait an additional 15mins for them to make my order (btw they were not busy) my food was cold when I got home (I live 5mins away) and they forgot items I had asked for. Im hoping they were just having an off day, but again disappointed.
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Levi Ruble
This is by far, one of my favorite places to eat in Conway. You can eat in, carry-out, or drive-thru all depending on what you feel like at the time. The food is always cooked fresh for you, never sitting under a heat lamp or pre-wrapped. They offer great customer service, and the manager is awesome. If there is ever anything wrong she will make it right. They actually listen to and respond to customer feedback!
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Dillon Wilson
I went through the drive through and ordered a Slims plate which detailed five chicken strips. I then drove home and realized there was only three chicken strips in my box. I called the store and explained the situation and since i couldnt come back up to the store they couldnt offer me a credit or give me the strips they shorted me at a different time. Extreme lack of attention and poor customer service.
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Doug Weaver
This restaurant fallen behind. My wife and I ate at there a week or two ago and it took 20 min to get cold food, and manager did nothing. I just went back today to give it another shot. Got cold food again and was short a chicken tender. Manager did nothing again. This used to be one of my favorite places to eat, but they have just gotten terrible the last few times I have been.
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Kenneth Shaw
Their service speed has improved but their bread has gotten stale, although I usually drive through. If you eat inside they have free refills and a reuseable cup. From the size of the stack I have youd think I ate here all the time. Overall a decent place to eat.
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natalie smithhart
A favorite for my kids. Nice shaded patio for outdoor dining. The Smokey Cheddar Wrap with grilled chicken is my favorite and I love that they accommodate my request for apple sauce in place of french fries. Food is always hot and fresh!
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Crystal Ahrens
If youre around a Slims in Arkansas, do yourself a favor and stop! This one in Conway is beautiful and top notch. If you go for tenders dont skip the slims sauce! Make sure to get a large travelers cup for your sweet tea too!
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John Williams
Good food. Drive-thru system is worthless. Im sitting in line right now. Pulled up 15 minutes ago with 6 cars in front of me and Im still a car away from the window. Happens every time.
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Comrade Cleaner
Great chicken place. Their chicken is always great and their house sauces for wings or dipping are fantastic. Great atmosphere and quick service at the drive in for made to order food.