Address: | 3390 State St, South Salt Lake, UT 84115, USA |
Phone: | +1 801-809-3229 |
Site: | hotdynasty.com |
Rating: | 3.5 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM |
NO
Nova Nocturne
If you are looking for American style Asian food, style and service, this is not your restaurant. HOWEVER, if you are looking for something that is authentic, to give a little taste of what it like to travel overseas and to dine in countries that are so foreign that the culture might seem off to a Westerner, you will love to come here. Put simply, you need to visit with an open mind, willing to test your palette, and be game to learn and experience the culture of what dining at an Asian restaurant is like. From here, I would like to share my knowledge and experience of this, to help other patrons understand, instead of giving blind or ignorant reviews. TL:DR? Understand the culture of what you are experiencing. Try new things. And expand your horizions! You may see reviews on here stating the service is bad. For anyone who has visited a country like China, they will understand that restaurant service is different. They do not hound you at your table, due to the impoliteness of it. Should you need your server, yes, you do need to reach out to them. It can take some time, but that is a part of the dining experience that makes it authentic. It may take patience, but in time you might even come to appreciate that your server doesnt come up while you are taking a bite of food, or in the middle of a conversation. They seek to be polite in their manners, however us impatient Americans seem to take offense to this. One must also understand that some servers dont speak fluent english. If you have an issue, dont jump down their throats. Act like a civil person and ask for a different staff member to assist. Also, Ive noticed a lot of my friends who dont know the culture, mannerisms and have a hard time interpreting accents are prone to assuming they are being ignored, or not given good service, Id love to recommend that if you do have a hard time with this as well, give some time to try learning. My husband made great friends with one of the cooks, who normally seemed sour faced by doing his best to understand the language and test a bit of chinese back to him. Trust me. Xie-xie and a small head bow will have a lot of the staff smiling. Weve seen the staff of not just Hot Dynasty but also the supermarket at festivals and events, and because we are such regulars, they always recognize us and are happy to say hi. Secondly, another thing Ive noticed complaints about is that the water isnt cold, or have ice (unless requested). Again, it is not something that actually happens in Asia for the most part. Drinks are served either chilled from a cooler, or not chilled at all. I found this particularly reminiscent of my time abroad. Having ice was uncommon, and actually was a way to protect from unpurified drinks. To have ice in your drink abroad was in poor taste, or was rarely even an option for that sake. If you want ice, be aware it usually does have to be requested due to this. (This may no longer be the case. Recent visits have always had iced drinks). I would also like to touch on taste. A lot of the dishes on the menu may sound very similar to what you might be used to getting at your local Chinese restaurant. Dont go in expecting the same thing. American Chinese food is nothing like the real deal, but you can sample the legitimate thing at Hot Dynasty! Like I said earlier, you need to be willing to test your palette a little bit. The dishes are very reminiscent of authentic Asian, particularly their Chinese dishes. Most dishes that Ive ordered, I have loved; while I do like to experiment with new items all the time, I have of course come across a few that I cannot stomach, due to one trait or another. This is not to say those dishes are bad, in fact, they have all been fantastic, just personal preference. Towards the end of my review, I will give a list of personal suggestions for dishes to try, so I hope if you have read this far, you are feeling adventurous. Now for my personal dish suggestions: - Eel fried rice - Seafood Hot Pot - Baozi - Beef Lo Mien - Dry Pot - Lamb and Bamboo - Mapo Tofu
YI
Yin Tang
Not Americanized Chinese food, which is great. However, the chef used way too much oil. The food was soaked in grease, I kid you not. We ordered the beef & eggplant in casserole, which was very flavorful but greasy (chefs fault). We also ordered the kung pao chicken and it was not very good. The battered chicken had so much flour on them, there is barely any meat in it. Not much flavor in this dish, and it was drowned in oil. Like that popular meme says, there was so much oil, the US wants to invade it. A couple more things: service was below average, though it is somewhat common in Asian restaurants. This place was quite expensive, $30 for two people after tips. For this quality of food, I would spend it somewhere else. One last thing, they do not give you enough rice per dish in my opinion, and they charge you for extra rice which is very untraditional for a Chinese restaurant. They did not mention the extra charge either. All in all, go somewhere else for Chinese food.
FA
Fanying Wu
Will never go there again! 1. I ordered a pudding and bubble bubble tea but they gave me a bubble tea with red bean and bubble inside. After I told them they gave me the wrong one, they took the bubble tea back and took the red bean out and put the pudding inside! I can still see some red beans floating and it is gross. I cant bear it and it makes me feel they are fool customers 2. The dishes here are very untraditional. They use a lot of oil in fried vegetables and the Chinese foods are just like the chicken nuggets plus some pepper. I would never recommend my friends to go there due to their worst attitude and it is one of my worst experience in the restaurant. This is my first time to leave a review for a restaurant and I would never angered because of the bad attitude or poor quality of dishes, but this restaurant is cheat on their customers
IW
Iwm A
Exceptionally poor quality of food. The chef seems to have absolutely no idea how to cook some of the most typical Chinese food on their menu. We ordered a beef pot, and what we got was a full pot of oil with sliced turnip and beef fat chucks. Disgusting fat content!! When we returned the dissatisfactory entree, we were offered a beef stir fry. Then we got pork instead. The chef insisted it was beef even though the color, the fat attached, density and taste were convincingly porky. Is the chef dishonest or incompetent of distinguishing the difference between pork and beef. At the end, the manager charged us the amount of both dishes(!?). Do they know how to run a business with common sense? Lastly, the waitress were very nice and innocent. They dont yet know what kind of mismanagement they have gotten themselves into.
KO
Kort Zarbock
After spending two months in China exploring the food, traveling to many cities between ChangChun (长春) and Chengdu (成都), I came here with a friend from Beijing, and she claims it is the best hot pot place in Utah, and even better than most in Beijing. It was awesome! It tasted just like Chengdu food (I have ordered the spicy SiChuan style every time). The meat is very fresh, as it comes from the supermarket that this restaurant is a part of, and overall it is a fun experience to come here. Price is expensive, since it is a buffet, but it is worth the price. Service is okay, but if you dont speak Chinese, it can, at times, be tough to eat here. If you miss authentic Chinese food, come here.