Pizza Hut
| Address: | 2711 TX-35 BUS, Rockport, TX 78382, USA |
| Phone: | +1 361-729-7270 |
| Site: | pizzahut.com |
| Rating: | 2.7 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–11PM 11AM–11PM 11AM–10PM |
Location
Photos 66
Reviews 21
KA
Katrina Carleton
ZERO STARS THIS PLACE IS TERRIBLE! And when you are out of town with your three small children and they dont deliver your food after youve waited for an hour and eleven minutes and it is then too late to walk anywhere else, dont bother calling to try to figure out why. They will put you on hold for literally ten minutes (which is when I finally decided to hang up, they never answered) and then when you try to call back DeAndre their loving "call center representative" will get an attitude with you and waste more of your time before he eventually puts you back on hold for you to, Im sure, wait over ten minutes again. MY FAMILY WILL NEVER EAT PIZZA HUT AGAIN. Disgusting you can treat people like this as a business and not be held accountable for it.
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Patti Lerma
I placed an order (Im assuming with the call center), and even asked if they would deliver to my location which was 8 miles away. I was told they could deliver there, and that my order would be there in approximately 20 minutes. 40 minutes went by so I called and was directed to the call center that takes all phone calls and they said there was a message that my location was out of range and that the manager should have called me. They left another message with the manager to call me, and they never did. It had already been an hour since I had ordered, and was already 8 PM. Had to just drive into rockport. Just ended up ordering from dominos.
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Gary webster
To say the restaurants cleanliness left a little to be desired would be a compliment! Our feet stuck to the floor it was so greasy. The counters were also sticky caked with grease. The chef was a guy wearing a woolly hat and a dirty shirt that wasnt even a pizza hut uniform. When we finally got our Pizza we left and returned home. On opening our pizza it was completely wrong, which didnt surprise me as the staff it seems were not only lazy, they had no interest in operating a professional take away restaurant. I have pictures to back up everything I have said here. WARNING, eat here at your own peril!
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Ben Horton
Ordered salad, pizza, and breadsticks. 45$ then the dude showed up with no salad, said he would be right back with the salad. We typically eat the salad first so its already messing with my dinner but ok. Then we ask the driver for red pepper and cheese packets and he didnt have any but not only that but they cost extra? When the hell did pizza get so expensive and service get so crappy. For 45$ my wife and I could have had steaks. Instead we got pizza that frankly wasnt that good. And not all the food we ordered was even delivered. Zero stars.
AL
AlwaysTrollin
The only positive thing about this is the cool delivery drivers. Other than that. This pizza hut might as well shut down. 2 hours for delivery time?? Really you must suck for it to take that long. We have given this location multiple chances to impress us. Every time its a let down. Change or dont even bother. I guess lazy people love easy jobs.
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Sue Robinson
Service was sub standard. Servers did bot seem to know who was doing what. They were out of 50% of drink choices. We ordered garlic knots, which were delicious, thank goodness, and a hand tossed pizza which was closer to being thin crust and was very bland. Restaurant was extremely cold and not very well maintained.
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Ramon Garcia
Pizza Hut has an OK menu but happens to be slightly over priced in my opinion. Service there is hit or miss so basically you never know what to expect. Ive used delivery two times and both times the delivery guy showed up after closing time. Like I said its a hit or miss kind of thing with our local Pizza Hut.
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THOMAS CARRINGTON
Served wrong carryout pizza, almost tempted to keep the supreme because it looked so good. Brought it back and was given the pizza i ordered. Crust was gooey, so undercooked. I guess you get what you pay for. $10 for carryout that should have gone and probably will go straight into the crapper.
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jacque lynn
Horrible. Only reason we ordered was to try the Parmesan knots pizza. It was nasty. Ordered ham and beef only got ham. Cheese bread sticks has cinnamon on them. Waited an hour and a half for them to deliver just to be dissapointed and left hungry. Never again. Well stick with dominos!
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Drew Walker
Ordered online, took an hour longer than the expected delivery time so pizza was cold but even if it wasnt they delivered the wrong pizza. Pizza Hut did nothing to correct the problem and the only thing they did was send an email saying sorry. No attempts to correct the problem
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Jeffery Thomas
Just had buffet, sat down at table and soon discovered something crawling up my leg. Looked down and a teaming mass of ant-like insects with wings covering the floor of the booth. Still charged for meal. Wont dine there again. Next call to local Health Department.
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Ryan K
This is a great Pizza Hut, We get Pizza from her at least once every two weeks. Manager is a great guy, seams like everyone really cares which is hard to achieve at a fast food/corporate restaurant. Pizza is always perfect. thanks for a job well done.
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Charlie McCann
Ive been a customer for 3 years. Delivery times are consistent if not early, food quality is typical Pizza Hut, staff is friendly and do the best they can. Only one bad experience was during Spring Break when every business in town is dysfunctional.
CA
capt mack
Really sucked ordered at 815 on a fri night now its 1200 am sat and still no pizza ...really sucks charged my card and did not credit it back or much less tell us its not coming ...eat at panjos not here steer clear #pizzahutsucks #mad #hungry
JI
Jimmy Peterson
Capital Pizza is a fun environment and serves the best pizza youll find in Lubbock. The sizes are shareable, and easy to split with a large table. They offer a huge assortment of pizzas, so even the picky eaters of the group will be satisfied.
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Corkey Bailey
Stopped at 8pm on a Friday night. One person at the counter while several people were waiting to be seated. After 10 minutes she came over and said that it would be a 30 minute wait. Went across the street to Panjos and it was packed.
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Claudia Diaz
We get here at 11:15 am, doors are locked, once opened guys said 15 min for buffet to be ready. Salad was ready, pizza not ready till 12. 2 pizzas put out for 7 people. Quality was good but took long for pizza.
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Lisa Kutta
I ordered delivery it was a hour late it was cold and I was missing some of my food the manager acted as if it was not a big deal about the food missing and the wait.... NEVER AGAIN WILL I ORDER FROM HERE
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A Private User
They are horrible...they have some call center that has know idea what is going on in the town... VERY in-personal and they screw up orders everytime cant even call the REAL store! They SUCK!
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Keith Thomas Jackson
Reviews on this place are so true. This place sucks. I wouldnt trust the dirty, nasty, rude, slow people here take care of one of my dogs! I have two. Dont waste your time ordering here.
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Andy Cox
The worst. Called in order, went to pick up. Doors locked, drive thru had 15 cars in line. 15 minutes later the line never moved. 3rd bad experience at this place. No more.
