|Address:||3418 Ross Clark Cir, Dothan, AL 36303, USA|
|Working:||6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–9PM 6:30AM–10PM 6:30AM–10PM Closed|
Hands down the worst Chick-fil-A Ive visited. The staff here needs to be retrained to handle crowds. I wanted two of the kids mats for the table and I went to the counter after I ordered because I couldnt locate the mats anywhere. I stood I acknowledged at the counter for ten minutes before anyone even looked at me. Granted they were busy, but Chick-fil-A is known for better service. And nobody said the trademark "my pleasure" after taking my order or giving me my kids mats. Terrible customer service!
Stopped here on our way home from the beach. Chick-fil-A is always great (atmosphere, food, friendliness) but this was the nicest CFA I have ever been to! Bathrooms very clean, restaurant very clean, employees very nice, quick service...a high school football team even came in while we were there and they worked very diligently and got them in and out very quickly and even came to ask if we needed more sauce and drinks amongst all the craziness! Very impressed!
This was a great stop on our way back from Orlando. We always love stopping at a Chik-fil-a for a break on a trip. They always have wonderful food, friendly & polite employees, and clean bathrooms (which are important when you are traveling!). One of my favorite things about almost every Chik-fil, other than the great food, is the politeness of their employees. They make the fast food dining experience so much more enjoyable.
The busiest Chick-fil-A I have ever been to, and Ive visited several from Florida to Missouri. Served our food with little wait, even though there were several cars in the drive through. Had several workers outside of the restaurant taking orders and running to cars, even in the 98* heat. Clean throughout. Wouldnt hesitate to stop again! Thanks for the great service!
The food is always hot and fresh. The employees greet you, take your order and name. When reaching check out, the employees call you by your name. They make sure the order is correct and you have condiments before handing you the food. The employees always happy and cheerful, like they are so glad to be serving you. It makes it feel personal.
Great food here! They have salad and chicken options for all chicken lovers and good milkshakes and ice cream too. My family and I are regulars here and we enjoy it very much. Its a cordial environment and very clean. The restrooms here are well kept and pretty sanitary. I would recommend to eat here on any occasion.
Best fast food place. Great food, great service, food is always served as ordered. There can be 20 cars in line and this place is still quicker than other restaurants down the road with only 2 cars. Staff is always happy and friendly and the management can always be seen working right along side them.
Fast Fast Fast Service. So I drive up and see a long line, but no worries, I know it will not take long. I have never seen a drive through move so fast. The management does a great job, all the servers and cashiers are friendly, smart and efficient. The food of course was great, it always is.
Leslie Madison H
Food is very good. The place is crowded most of the time though and youll have to wait behind 3 people or more before you order. Place is pretty clean compared to most placed, but it could be just a little bit cleaner. The playground is nice but also could be cleaner. Great for families
This place sets the bar so high for the other fast food places. The staff is always so friendly. Im not talking about the current staff Im talking about the staff from years ago till now. They obviously are well trained from the top down. Great service every single time. Good job!!
This place is amazing!! Food is always fresh, service is awesome, and management constantly comes to your table to ask if everything is ok. Unlike any other fast food experience I have ever had!! Every other fast food chain should model themselves after this organization.
Honestly Im tired of going here and waiting FOREVER and Im tired on there not being any room to stand. Plus everyone there is so worried about getting food out that no one really cares about the customer overall this is not the Chick-fil-A I would take my family to.
Parking lot should be set up differently. Its too small for drive thru and parking for the amount of customers chick fil a serves. The way it is set up makes it very clustered, makes it dangerous for drivers and pedestrians. Otherwise, service was exceptional.
Master Reach Gaming
Great food and amazing lemonade! The chicken goes great with the lemonade. For those looking for a bathroom stop, this is a great choice. They have extremely clean bathrooms and always have a good supply of hand soap (unlike many other convenience stores.)
Very disappointed this year. I always get a nugget tray on Christmas eve. Orders were wrong all over the place including mine. Now I am sitting and waiting for an order I called in this morning. I have never had a bad experience with chickfila until today.
Chick-fil-a is awesome. No lacking in customer service here. Always packed inside and at drive thru. 2 lanes at drive thru and commonly staff outside taking your order for a personal experience. As busy as it is, they get you in and out quick though!
Always have a pleasant experience when we go. great customer service but this seems to be the case when we go anytime! Always stays busy but never seem long of a wait compared to the number of people there. Order is correct and always fresh!
This location has an awesome staff. Has the 3 Fs! Always friendly, fast and fresh. The grill chicken nuggets option is great for the gluten and wheat allergies suffers. They cook in peanut oil so be careful if you have a peanut allergy.
Ate lunch with my daughters and grandson there today. After we sat down a busload of teenagers came in. It was amazing how fast the employees in that restaurant were able to take care of those teens. As always friendly and efficient.
Food is good, but their is not enough parking space. The place is always crowded. Sometimes it is hard to find a place to eat and the drive through has long lines. It is hard to get in and out of the place. But, the food is great!
Food is standard Chick-fil-A quality. The play area here is just gross. It appears they do not mop it often enough and also they do not have a place for the little kids to play like many of the Chick-fil-As do.
This is a very busy establishment. With that being said, the staff there is very professional, and efficient. The food is great. The drive through could be set up better, but overall, a great place to eat.
LOVE going to the Dothan Chick-fil-A. Amazing staff and management. We get excited when we goo jest to see what they did next. Sometimes the best part of driving around the circle city. Chick - fil-A
This location always does a great job of dealing with a large crowd of people. Whether inside or through the drive through, you get to order fast and then get your food quick. The service is 5 star!
Well I have to admit Ive been a chef for 35 years and this Chick-fil-A was excellent it was clean friendly service everyone was smiling and the employee Miss Caitlin was very attentive and courteous
I visited this CFA on a Saturday at around 11 am and it was packed. The line was to the door, but I mobile ordered and my meal was ready immediately. They did a great job helping me skip the line!