IHOP
| Address: | 2935 Hempstead Turnpike, Levittown, NY 11756, USA |
| Phone: | +1 516-597-5490 |
| Site: | restaurants.ihop.com |
| Rating: | 3.3 |
Location
Photos 100
Reviews 19
YS
yserbius Gandalf
Place has been open a few months now, figured they would be over the break in period but it sure isnt, first I ordered a lemonade ice tea, the waitress brought back a lemonade stating they were out of lemonade iced tea, I didnt want lemonade so she asked if I would like iced tea instead??? I gave up and settled for a pepsi. Then I went to the bathroom to wash my hands, when I got back there was someone elses credit card and a bill sitting there; the person I was with said another waitress had just put the card there and walked away, if I was a thief I could have been having a party on amazon. Then the person I was with had ordered raspberry crepes, they crepes showed up sans raspberries, then waitress said we could get you some strawberry to put on top, how could they actually even bring the crepes to the table, shouldnt you inform the customer so they could pick something else off the menu prior to bringing them something they didnt order. I had ordered a ham & cheddar omelet which looked a nice size with cheese sprinkled on top however there was no cheese inside the omelet only some 1/4 inch cubes of ham that had been rolled inside, they have the egg cooked similar to a pancake or crepe then roll the ham in after cooking. At 9:25 the manager came over and asked if we would like a box for our food even though the person I was with was still eating and they dont close till 10pm. He then brought us 2 boxes and the check, within 5 minutes our waitress came to collect payment, I asked for another pepsi and she brought it in a Togo cup. It was now 9:35pm they must really have wanted to close early. Not impressed at all.
DA
Danaa Aloi
I brought my mom and sister here for breakfast the third day they were opened we had to send all of the food back.. My pancakes were not cooked all the way, eggs were also not cooked and the bacon was absolutely disgusting! While we were there there were a bunch of other customers complaining as well. I went back the other day with my other sister to see if they improved anything but our food took about 45 minutes to come out and the waitress was horrible we got our drinks 10 minutes before our food came out. I hate to say it but that place is not going to last..
ST
Stephen Lenzovich
Tried it tonight for dinner. Not great. Service was poor, ordered an appetizer which came out wrong. Food took almost an hour to come out. We order simple stuff. Drinks brought wrong. Asked for the manager to come over, ignored us. Sadly we were surrounded by people that were just as pissed and some were walking out. We got 20% off bill but I would have just rather had faster and better service. I hope they fix this soon or this place will be doomed. Maybe a new manager. One that will actually deal with the customer.
ST
ste ven
Didnt even know this IHOP was here, and judging by the open tables 9:30 on a saturday morn..im not sure many othwrs do either. Came across it on accident on my way out of the tri-county lot. Pretty on-par with most other as far as service and food quality, but what set it apart was the lack of wait for a table and the waitress REALLY being on her game for condiments before the meal came out and refills. She even said we could leave the bill at the table to save a trip to the register.
AL
aLanni Neverson
Store# 3564. Absolutely the worst!! There was 3 people in my party. We waited 45 minutes for our food. When the food came out of course it was wrong. They messed up all of our eggs, my pancakes were wrong and the other 2 didnt even get their pancakes til the end of the meal. I had to send the pancakes back 2x. I took my pancakes to go and in the car noticed the bottom pancake was raw!! This is a new location. This is absolutely unacceptable.
YA
Yasmin Chaiep
Went there last night on a date and the service was satisfactory. I found out they had just recently open, which was nice because it was convenient in terms of location and parking. Our server seemed to be busy with a lot of customers, and eager to get our order seconds after being seated, which I did not really like. Other than that, our food came out quickly. I enjoyed how the place was set up too. Cute new set up to an old timey favorite.
ME
Melody
Mothers Day breakfast. I wanted the black raspberry pancake combo $8.45. I was told they did have any. So I asked can I have a blueberry substitute. No. But they can do it for $11 instead. I said can they make an exception since its Mothers Day. They said ok. Had to send back my bacon. Had to send back my pancakes. Westbury is so much better. But Pete our waiter was awesome!!!
JO
Jonathan Rivera
Love going there every Sunday with my girlfriend. The service is excellent and I recommend anyone to get Peter as your server. He is excellent and great person to converse with when hes not too busy! Lol but I am very upset that the wall outlets dont work and there is no public wifi in such a brand new IHOP. Please fix that and Ill be SO HAPPY TO GIVE THE IHOP 5 STARS!
LA
laila ali
It is very crowded ready to wait there 20 to 30 mints but service is quick once you get the table, I would love to give 5 stars but I didnt like it when we were eating and they bring us our check...made me cery uneasy and I started rushing... other than that food was good. Will go there again
VI
Vincent Negron
Had breakfast sampler: eggs, bacon, hash browns, pancakes. Eggs over easy had uncooked egg white . The server transfered the hash browns and bacon onto a fresh plate. By the time the replacement eggs arrived, the rest of the food was cold.
JO
Joseph Patterson
From all the bad reviews I expected it to be bad, but was pleasantly surprised. The wait-staff was very polite and quick, and the food was perfect. This was on a friday morning btw
EV
Evan Brosowsky
Didnt know the place existed but if you go there late at night you actually have the comedians from Governors coming over there and hanging out so you might get a small comedy show
DA
Dave Salazar
I saw a rat wearing a chefs hat in the kitchen whipping up Swiss cheese pancakes and it wasnt even wearing cooking gloves. Will not return to this joke of an Ihop ever again.
GA
Gabe Fiscante
Stunk..bathroom dirty..wait staff standing around..restaurant empty and we waited 20 minutes for service..spoke with manager..did nothing to compensate my inconvenience
LO
Louie FiveBoro
Service was slow, omelette was undercooked and cold.,, sent back ,new one came and still not right. No one ever came over to at least apologize. ..
ER
Erica H
Horrible service, food took almost an hour to arrive and after I received the food I was rushed to leave. Will not attending this location again.
LO
Lois Wiggins
Nice clean place. Waitress was polite. Refreshing not to have to wait to be seated and get your food right away.
CA
Carlos Arias
Excellent service and very friendly with the customer.. THANK to assistant manager DANIEL...very professional..
ST
stephanie parsekian
every time we order here, at least one thing is wrong. also, the girl at the register was really rude.
