|Address:||11112 Westheimer Rd, Houston, TX 77042, USA|
|Working:||11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 5–10PM 5–10PM|
This place has gone down hill. I have gone there on a number of occassions and have been going there for about 10 years now. I have not gone very often over the past few years as I have noticed that the service is always poor. Nevertheless, I took my Firm there for Christmas Dinner last Wednesday as several of my employees had never eaten there and wanted to try it. The service has always been poor, but this day it was terrible. We put the reservation at 6:30 so we would be assured that we would eat early and that the restaurant would not be full at that time (and it was not). We were there at 6:30 and they sat us up front (a large group) in a dimly lit area. The waiter did not come around until 7 pm to take our drink orders and then only after I went to the Hostess to ask for service. I had to go find our waiter 5 times throughout the night and I complained to management 3 times. Nothing improved. The tables that came after us, some with less people and others with more, came and went. We were not allowed to order our food until 8 pm. We finally got served but many of the items we ordered were never brought to us. (We werent charged for them, but they lost about $100 in revenue by not bringing us what we ordered. We finally got out of there at 10:15 pm. We were the last ones out and they seemed to want us gone as they were closing down. Our waiter got an automatic $150 tip because they charge 20% regardless of the service. Bistro Le Cep is no place anyone should go if they want to enjoy the evening. While the food is good, it is not excellent (Like BackStreet Cafe, etc.) and the poor service is a huge turnoff. Plus, the menu is limited. Not very original and it is not French Cuisine anymore. If you have ever been to Paris once, you will be disappointed in their food selection. I spend around $25,000 a year eating out--I will go elsewhere. I will not be back and I have called them and told them as much.
French Country Cooking. The decor is cozy and festive. Some may say slightly cramped but its about how many people you can seat right? When you walk in you will see statutes of roosters and walls of wine. When you seat there is a free order of reiette with break crackers. The service is prompt and friendly. Often times there are two assistants per waiter. It is french cuisine, oui? When I go I always get the escargot! My favorite part of this dish is the garlic butter the escargot is soaking in. Make sure you get extra bread from the waiter. 3 Little know that many of the items on the Le Cep menu come from the old Beef & Bird when it was still around. Same chef! One of my favorite picks I get from the Beef & Bird that carried over to Le Cep is the Wild Boar Medallions served over wild rice. Another favorite of mine is the Steak au Financiere - fillet wrapped in bacon served with a vegetable du jour & mash potatoes. Dessert? Although I shouldnt on so many levels I get the Chocolate Dumplings a la mode...it is AWESOME! Alas, I can never finish. It always conquers me. Ambiance depends on what time of day you go there. Lunches are more business like while evenings are more intimate. Sundays for brunch are more family oriented. Wine selection is extensive and reasonably priced! The pricing point altogether is always agreeable (at least for me)!
We have been here many times and had great meals, but yesterday we went to celebrate Mothers Day and had a very disappointing experience. We had booked for 7, 4 adults and 3 children but were seated at a table laid for 6. We asked for another place but the waiter did not lay on so we took one from the next table! We were given a tiny plate with 2 scoops of pate and 5 tiny pieces of toast between 7 of us! The waiter got a little more interested when we ordered 2 bottles of wine though. We asked what would be suitable for the children to eat and the waiter offered grilled chicken so we went with that. When it arrived it was covered in cheese. When we said grilled chicken, that was what we meant. One child has a dairy allergy so that had to go back. For dessert, we ordered cherries in Kirsch but turns out that is served with ice cream. Same child , same allergy. We accept that Mothers Day is busy but we felt we were a nuisance. The waiter did not introduce himself, we were not asked if we needed a high chair. This was an expensive meal and although the food was good, the experience was not. And we were over charged! We certainly wont be going there next year but perhaps that was their intention!!! BTW these are quiet well behaved kids!!
1star because our service was horrible. My dad, brother , and I went here expecting a nice restaurant with a nice french cuisine but all we got was a horrible server and stale bread. there was a couple that walked in 30 minutes after we were just sitting there and before they ordered they got hot fresh bread and when we got bread and it was hard and stale and my brother had got a knife and tapped it on the bread and it made noises like we were trying to make a toast on a champagne glass. the server had a horrible attitude and we totally felt uncomfortable, when you walk in a restauranrt you want to be greeted but we didnt even get greeted. as soon as we walked in they put butter on our table and we didnt get bread until 15-20 minutes of sitting there. Its very shameful to think that you are getting treated like this because you are black and that is very sad to think that way. as soon as i got my drink there was bug in it. all i can say is never again!!! gave the server a 10 dollar tip which is a very good tip for a very bad server
Was expecting a more refined cuisine. For starters the soup was fairly simple, plenty of salt and lack of other vegetables or ingredients was practically a chicken cream. The duck breast was on point but the accompanying sides were lacking in flavor and appearance impact. The wild rice had a nice texture but was clearly lacking flavor, should have been served with some sauteed mushrooms or onions. The crème brulee had a heavy burned taste from the thick caramel coating, the caramel on top left a bitter aftertaste. All in all I would not recommend this place for French food.
You want a great French restaurant to take a date or have a nice meal? This is the place to go. Met family here on a Friday night for a birthday dinner. There was only a few of us, and we didnt have a reservation. Make sure you have a reservation, because the place doesnt seat a crowd. Luckily we were one of the first groups there at 6:30, and they found us a table that wasnt going to be reserved. The meals are expensive, but the wait staff is very professional and my 12 oz ribeye was delicious. The staff does not rush you, which is a great feeling.