Panda Express
| Address: | 5060 East Fwy, Baytown, TX 77521, USA |
| Phone: | +1 281-421-2831 |
| Site: | pandaexpress.com |
| Rating: | 2.9 |
| Working: | 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–9:30PM 10:30AM–10PM 10:30AM–10PM 10:30AM–9PM |
Location
Photos 91
Reviews 27
SC
Scott Ratheal
This place disappoints me every time I go there. This trip was the third time and the last. The menu tells you what you can order, the rude employee behind the counter tells you that three of the listed entrees are available for only 2 dollars more. WTH, Why not a specials board so you know they will cost more. They have a standard menu on the wall that list them, why hide the fact that they cost more to order? Now onto my three trips, the first time was disappointing because they were busy and could not keep up cooking the food (forgivable). The second time I went, they ran out of food and there were 6 people in the place, when I asked for something that was out, they told me it will be a "few" minutes. 20 minutes later, of me staring at the cook, no food was being made! I walked out! Now, 6 months later I have a laps in judgment and go back. Man was I wrong! I had the aforementioned problems with the pricing and the product was hot and delivered promptly. The problem that I had was when eating the fried rice, I kept thinking that there were a lot of uncooked rice kernels in it, not so, as one such "kernel" got stuck between my teeth, I dug it out and it was a piece of plastic! I showed it to the employee behind the counter and he asked if I would like another portion of fried rice! Save yourselves people, this location is clueless! As I left, the cook was loading 4 boxes that read "keep frozen" into his car parked right in front. He even said "excuse me" because he was blocking the sidewalk!
VA
valerio bande
Passi davanti alla vetrina e puoi scegliere il cibo che le cameriere ti metteranno nel vassoio o in un contenitore da portar via. La qualità è buona, la scelta non esagerata, ma stiamo praticamente parlando di un mix tra fast food e ristorante, con cibi orientali/messicani. Il servizio è stato abbastanza rapido
JO
John Woodard
The staff at this location is absolutely wonderful. They work as hard as they can to achieve perfection to the best of their ability for the customers, whom they make feel more like guests or family that they are happy and want to see. Now people say nothing in life is perfect, but I have never really had any problems at all with anything. AND THE FOOD IS SO GOOD!! When I go on a trip past this location, it is now a place for my family that is Not an option to stop at. WE WILL EAT HERE EVERY TIME we come NEAR this OUTSTANDING restaurant!!!
DA
Daniel Elijah
Do yourself a favor and go to famous Asian grill in the mall instead. Food is excellent. However the service is extremely slow. I have been there over 15 times because I love the food. Just prepare to wait for 10+ minutes in the drive through line even if there are only 2 cars in front of you. I thought the service would get better since the store opened. It hasnt. Also expect them to be out of 2 items minimum, regardless of the time of day.
IV
Ivan Lopez
Food was good as always. But costumer service?? Even better!! The front end staff (about 5) were all very kind and attentive. When it slowed down, 3 of them cleaned the tables and asked every costumer dining in if the food was good. Later on they cleaned the parking lot and even thanked us for going in. Great experience for a "fast food" restaurant.
CH
Chris Morrison
Terrible service. Check your order if you are taking it to-go. They left out some of my order including the rice, because the employee was too busy talking to her boyfriend to make sure that I received everything that I paid for. Tried calling them but they wont answer the phone.
JO
Jose Villalta
Muy bien la comida lastima la empleada de nombre jessica muy pedante y mala atencion necesita unas clases de servicio al cliente
NE
Nene Smith
There food is pretty good. The staff is very friendly. The prices are reasonable. Very family friendly. This Resturant is for anyone who want to chinese food but more laid back and Americanize.but its good food and people . Will visit again :)
JE
Jessica Wettstein
I will be honest I am not a fan of this chain. The food taste really processed and cheap. I have only been here one time and I drove through the drive thru. 3 things I wanted to order, they didnt even have in stock or were out.
JA
Jared Bridwell
Main complaint is that this place isnt consistent. While usually good, sometimes the food is bad. The drive thru usually gives you enough time to take a nap before you get your food. They dont always include forks either.
YA
Yasser Navarrete
The set up was nice the location was convenient, but when i ordered they only had one person up front i hade to wait. I ordered the big plate an on the 3rd side they gave me very little bit. They could emprove
RU
Russell Fox
People are helpful patient and nice. The food is hot and it looks fresh. The tables and the floors are kept clean. I enjoy this location for panda express. The food tastes good.
P
P Ski
Great food but every time Ive been here their sweet tea is not sweet at all, I dont know where they get it or how they make it but it should be labeled "unsweet".
JE
Jenny Hamilton
My husband and I enjoyed the meal. Its not fancy but it was tasty and actually better than either of us expected for "fast food." Try it. ..you may be a fan!
DA
david Ivey
Panda Express is the best food I have ever had.Oh and plus Dont forget your sweet&sour sauce.If I was a food critic I would rate this restaurant 100% PERFECT.
RO
Rocio Salinas
Small portions at high prices...no thanks. The staff is pretty clueless, too. The food is not great. If I need Chinese food, I get delivery from China Spice.
SA
Sarah Newton
I love this place everyone is so friendly great food fast service great environment just to be in very clean I would recommend this to everyone I know
RO
Rodolfo Pena Jr.
The drive thru is slower than slow. My friend walked across the street to McDonalds got his order and came back before I even ordered at panda.
DA
Davonia Kir
Food was good like always!! Huge wait for drive thru I recommend going inside its quicker. Try the new honey sesame chicken its to die for!!!!
JO
Joshua Kaiser
A, once good, chain. Seems they blossomed and forgot their roots, speed and price over quality. The service was excellent, the food sub-par.
AL
Allie Forbes
They either get the order wrong or forget your sweet and sour sauce. Also, the drive through is SO slow, when the food is already prepared..
BR
Bryan bertrand
Nice place. Fast service but tables were filthy. I told the guy at the cash register and he said okay but did nothing. I will not go back.
DR
drifterslife1
Poor drive through finally just pulled away after 30 stuck in lane. I figured if their service was that bad the food would be too!
CH
christopher elstad
Food was dry and it took them 20 minutes to take my order and get my food at 2pm only 3 staff working. Disappointed in this Panda
BE
bee reeves
I freaking love this Panda Express!! Its the only one in Baytown but its the best one that Ive been to in a long time!
RO
Robert West
Watched the cook not clean one of the dishes used for holding food and replaced the contents with newer product.
BE
Bee F
yes! dood named Chris that works there is awesome! wish every human could act like he does! food is good too
