Address: | 3717 Center St e, Deer Park, TX 77536, USA |
Phone: | +1 281-542-7820 |
Site: | locations.firehousesubs.com |
Rating: | 4.2 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
MI
Micah DeVaney
I absolutely LOVE FHS, but I cant help and wonder why I cannot get my sub properly toasted at this location. I always get the same sub, and always order it the same way. Today I bought one and it was picked up by a co-worker, I ordered it double toasted and even added to toast it more in the extra directions block online (where I ordered it). When I got it it was like trying to eat a soup sandwich, so sloppy and messy, the bread was soggy and squishy. Ive never had a problem at any other location except for this one. I wonder why I always have the same problems with this specific location... Also the same complaint from the other 5 people that ordered from this location.
TE
Terry Mason
This is my second visit to this location. The first time it took almost ten minutes for my sandwich and I got the impression there were new employees in training which I am completely ok with. This visit there were four people behind the counter and the store was moderately busy. It took almost 25 min for my wife and I to get our sandwiches. Love their food but I dont understand the wait times.
RJ
rjriley1
Poor service. Waited or 3 minutes before my presence was acknowledged at the order counter. No one told me Ill be right with you. Then didnt say a word just looked at me for my order. I heard the cook and managers argue who come first drive thru, phone orders, or walking. I then waited for over 20 minutes for two sandwiches. 25-30 minutes for a mediocre sandwich its worth the wait.
JU
justin jordan
testimony to customer service here: I was looking for something to eat and it was extremely late. as I pulled into Firehouse Subs the door was locked as they had been closed for about 15 min. but as I was walking away the manager unlocked the door and took my order because he had not closed out the register yet. thank you Firehouse Subs
MI
mike walters
Always been a 5 star but tonight the customer service sucks. When I asked for chili the girl made the screwed up face shaking her head. The other girl finally spoke up saying all they have is frozen. Oh, and customers dont belong behind the counter. The girls just stood there watching some woman do her thing at the drive up window.
DA
Daniel Provorse
I went here for lunch yesterday. The food was just as good as any firehouse subs Ive been to. I walked in, ordered, and had my food in just a few minutes. The bathroom was clean and the place looked taken care of. I didnt talk to the staff much but didnt catch anything unusual going on either. I love their Italian hot sub.
MA
MaryBeth Baun
RE: The Houston Hurricane and Floods: Shame on this manager who required employee to send photos to prove roads were flooded and she would not be in to work. Totally irresponsible! He is not suited for this job or fit to be a manager or decision maker of any kind.
TR
Troy Chapman
I never thought a warm sub would taste this good. Firehouse has since updated their menu selection with low calorie options. I am partial to the turkey sandwiches. I rarely go to one of the other sandwich shops after eating here.
A
A Private User
Not only is the food fan-freakin-tastic, the people are great! Minus the little blonde at the front taking too long to flirt with evry man in the building, this is the best place this side of the mason dickson. LOVE IT!
NA
Nadir Akhtar
The food and bun is great... but soggy bun doesnt taste that good. I sent my food back twice so the bun could be toasted - ending up throwing my food in the trash as it was cold and soggy again.
ST
star1701gazer
Really happy they opened up after the Harvey floods. One of the few places open they were good natured despite being short-handed and swamped with customers!
ED
Edward Parker
The service was good and no number 10 hot sauce. When asked about it couldnt get any employee to agree on the answer
DA
Daniel Seals
I got the cheddar brisket sub I couldnt even describe how awesome that was hands down the best sub I ever had!
BR
Brandon Walker
My sandwich was on point, the staff were accommodating, and the service was quick. what more could you ask for?
IJ
IJanessa Gates
This place was great, except for certain employees. If you can openly talk bad about your job, just quit.
MA
Maddison Boike
Super long wait for 1 sandwich when the place was empty. The sandwich itself was soggy, wet and cold.
KR
Kristen Vaughn
Their subs are delicious but expensive i paid almost $60 for 5 subs, but it was worth it
CL
Claudia Espin
Love their subs. The times Ive been here its been clean and the staff have been friendly.
LO
Lola Montez
First time eating at Firehouse Subs and it was delicious! Nomore Subway for us!
DE
Derek L
Great fast service, clean, and free sandwiches on Monday when the Texans win
DA
Dana Simmons
On hold for a to go order almost 9 minutes. Poor service, poor management
WY
Wyatt Shaw
Great sandwiches. They take a little while to make but well worth it.
A
A Private User
everything is great. The people, the food, the drinks, loved it all
RO
Roy Schoonmaker
Dont hate it ,aint ate one yet! The star was a mistake.
TX
TxnGrit1 R
Just my favorite for Sub Sandwich! WARM & Delicious!
AL
Alma Garcia
The foods Awesome, and The Staff is very friendly!
ME
Memohw
Amazing staff! And some really dank sandwiches!
MA
Mary Narvaez
Love it... Most definitely coming back
MI
Mike Sharp
Service is good prices are reasonable
HE
Heath Berlin
New York steamer is the way to go.
MA
mark copeland
Love their subs, highly recommend.
DO
Doug Graham
Good sandwiches and service
PH
Philip Crouse
Not fast but food was great
DA
Daniel Stewart
Great sub, friendly service
GE
Georgie Alvarado
Will never eat subway again
GR
Greg Tresler
Fast and tastes great.
RO
Rosa Perez
Good service and fast
JU
Julie Copeland
This place Rocks!!!!
TI
Timothy Pearson
Great for lunch!
ME
Melissa Kerr
Good service
A
A Private User
Pretty good.
TR
Troy Houn
Best subs