|Address:||12022 Indian Rocks Rd, Largo, FL 33774, USA|
|Working:||7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM|
The Official House of Karloff 1985
A majority of the cashiers and a few of the baggers are friendly and helpful but there are so many BAD APPLES in this bunch need to be fired for the way they are allowed to speak to customers & deliberately dont listen when you ask them politely to pack your bags light by intentionally overloading them to the point they break and that could be dangerous especially with products in glass jars. Then they will give you a sarcastic "I HEARD YOU THE FIRST TIME" as they mumble something rude under their breath. And when it comes to throwing chemicals in with food, I dont know if the management even cares but it is illegal to put chemicals in with food and has been state law since the 1950s. And it is quite obvious that the new management team under Crystal Marlowe doesnt seem to care about these ongoing issues that were inherited from previous store manager Bill Hood... Who in my humble opinion shouldve been fired years ago because he really didnt care about the customers at all only how many people he could step on to get to that next promotion. It also appears that several of the employees that worked under him still have the same nasty attitude, As long as the $$$ keeps pouring in the new management wont be bothered. Also dont bother complaining to corporate in Lakeland because they will pass it off to a District Manager that claims they will do something about it, Then will take up forever by giving you the runaround to respond and will let you know eventually that it will be up to the manager wheter anything will be done to correct the issue. Perhaps they should change the slogan to "Publix, Where shopping is NOT a pleasure", Especially at the Indian Rocks Shopping Center. SAVE YOURSELF THE HEADACHE AND SHOP ELSEWHERE!!!
Louise Edwards PR
First time visit, I really liked it. But, today they failed. They offer a cooked chicken deal. That isnt explained and people in that area dont understand it either. I was told 2 sides and rolls were included. They showed me the wrong rolls (large package) and the checkout cashier sent someone to get a 4 pack of rolls vs the rack of rolls that the employee showed me. None of the sides were included and the price on the chicken was just for the chicken. The chicken had a price on it and the signs talked about sides. So instead of 7.99 I paid 12.99 for 4 rolls and two sides I didnt even want. Worse yet when I called Public, the mgmt rep didnt even offer that I could return the unopened, prepackaged, sealed packages of sides. She only wanted to know what the employee looked like. So I guess punishing the employee, as well as the customer, is that persons way of doing business. Unfortunately, she represents the brand I will say the checkout gals were super nice. At least they ended what will now be my last visit with a smile and a laugh. Attitude, customer service and training starts at the top. Nobody intentially steered me wrong. If signage properly promoted the offer, I wouldnt have had to ask an employee walking by for the information. It seems so many things arent priced in that store, encouraging folks to buy without knowledge.
I love this publix! The staff are always so helpful and sincere. This Publix is so conveniently nearby too, which is nice so I dont have to go too far. This location of Publix has a wide variety too. The cashiers are very nice and friendly. I would like to have the gentleman named Quinton recognized for his friendly and enthusiastic service! :)
Dont like that store way to small. Parking lot is absolutely horrible trying to navigate. Cant wait until Walsingham store opens again. Indian Rocks Rd store the customers are very rude the employees are nice enough. Aisles are just way to narrow for the amt of customers in the store. I do my best to stay out of that store.
Publix is grand high end grocer in the south. Wine and tea tasting as soon as I walked in - both happened to be delicious . But it was a Saturday in May and damn was it difficult to navigate with all the cart pushing shoppers congesting the isles . Not a bad wait for register and good buy one get one deals .
I was not happy. I chose a tomato that was on the sale ones. It rang up 3.99 instead of 1.49 and was made to feel like I was trying to steal it. The tomato was in the wrong place. Not my fault. Ive been a fateful customer for 20 years. I do look the sales to save money. Im retired.
Their staff go out of their way to help you, and there is always someone available to guide you and answer your questions. The shelves are always fully stocked. The store is clean and well lit so a customer has no trouble finding the items they seek. I love this store.
Louise M Riling
BOGOS and beef sales. Clean, friendly a little pricey on regular items but the sale prices are mostly great. The Publix hiring process and their investment in the employees, no Ive never been one, is also an excellent reason to shop there.
This is the worst publix to come to I always end up waiting in line at the deli for 20+ minutes they always have one person working and 3 not doing anything but looking busy is this a government job!?
No issues here. Good selections post of wine and beer. Decent deli and employees are always nice. The place is clean no problems.
Good store. Stocked well. Lots if helpful employees. Friendly. Not a fan of the parking. But that is the only flaw.
Everything!! I love Publix. The way they treat their customers as well as their employees
J CARLOS BUSOT
Extremely friendly; however, pushing their brand at the expense of higher quality goods
Always clean & bright with very friendly employees. Love the deli samples, as well.
Look very hice and clean
Worst every chicken from Publix old Mac and cheese mgt dropped the ball this time
Love this Publix! Very friendly staff, updated store and a nice selection.
Pretty standard grocery store. Friendly employees. Good selection.
Always a pleasure! Great deals and the people are great there!
Employees were very polite . Found everything i needed !!
Always clean. Love their fresh bread! Great selection.
The bakery is awesome and the employees are friendly.
Organized and layout is good to easily find things.
Great selection, huge assortment and friendly staff.
Friendly workers. Easy to get everything you need.
Clean, friendly atmosphere. Pretty good selection.
Very clean. Nice and helpful staff
Everything about Publix is Grand.
Great Publix parking not great
Limited choices for NSNG diets
Over crowded narrow isles.
Its a good place.i like it
Great store great employs
great service and prices
great customer service
Very good selection!
Always Great Folks :)
Always love Publics.
Friendly and clean
Parking lot sucks
nice big store