Address: | 241 N West End Blvd, Quakertown, PA 18951, USA |
Phone: | +1 215-804-0488 |
Site: | thegardenbuffet.com |
Rating: | 3.6 |
Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10:30PM 11AM–10:30PM 11AM–10PM |
SA
sammie clemmer
I will never go here again. I took my two youngest children there for lunch today. It was their first time at a chinese buffet and they were excited. Our food wasnt good at all (the dumplings werent even warm, they were cold), there werent many choices, but it was tolerable. My kids were having fun and dont really know the difference. Then our bill came. I was charged $6 for my 2 year old daughters meal, which included 3 pieces of sweet and sour chicken and a small scoop of canned pinapple. My son ate two pieces of food off his plate so I asked the waitress if Id be able to take his food home and they gave me a container. When it was time to leave, I handed the bill to the woman at the register ( $12, $9, and $6 after rounding up to the nearest dollar) and she proceeded to weigh my sons to go container that the waitress gave us. We were charged $9 for his plate, then another $6 something according to the weight of his leftovers. Thats over $15 for 5 sweet and sour chicken pieces, a piece of garlic bread, a few fries, a spoon of white rice, and one tiny square of chocolate cake. I understand that its buffet but the original price for my sons food should have been adjusted rather than double charged. This place is the biggest rip off ever. At any other place I could have fed me and my kids for half that with much better food and service. I will never go here again.
RA
Rahma Louiz
Chinese buffets have always been my favorite because you get to pick, choose and try things and if you dont like what youre tasting you move to the next thing. This place doesnt allow it because of their so called "do not waste" policy. I was actually aggressively confronted by my waitress and the hostess for trying different items and then not eating the small portions that I didnt like. The hostess even tried to charge me extra for "wasting". This place is crazy because when I finally found something decent to eat they accused me of taking too much and not "sharing". The wait staff also sits and guards the food making it really uncomfortable to go up and get more. Ive been to many buffets and although the food wasnt the worst it was far from the best and the service was the absolute worst. I actually lost my appetite and left early. If youre looking for a buffet with good food and atmosphere this place fails on both counts. The selection is also very limited compared to larger buffets. Anyway, it seems like theyre ratings have been dropping lately so they may want to look into either new employees or a new policy towards customers. Sorry for the long winded explanation but I really had to let it out.
WI
William Simard
The service is fine, at least for me it was. That is not the issue. The lack of food, both in the variety and the amount, is the real problem. The crab legs, they did not put any out. I was there for an hour, none were put out, even after I asked, still none. I wish there was another alternative buffet in the area. The bread they have a lot of, I am guessing because it is cheap, and the ice cream they had plenty of, although only 8 types. The deserts there were a lot, no complaint with that, but the main food, the pork was very salty, and there was only a small amount. No Turkey, which is crazy, no Ham, no Roast Beef. Turkey needs to be there every day, and the sides to go with it, like mashed potatoes, so at least you can have a decent main course. The chicken wings, even those were in short supply. They need to do some changes. Raise the price, make it so that the Crab Legs are extra and you order them when you sit down, something like that, but the way it is, I wont go back. Just too expensive for too little.
DO
Donald Litman
The food was tasteless and variety lacking. Had been regular but now is awful. The soup was the best item but it too was weak on flavor. They refused to put out the crab legs saying you could have shirmp. The salmon had no taste and they were unable to make it until I was there for about an hour. Chicken was dark meat and there was no beef dishes. The pork was overcooked. Deserts were bad. Ice cream was soft but was not soft serve. Fruit was not well cut, because the rind was left on melon. Service was non-existent. Could not get a drink refill and my used plates were there until I got the check. Bathroom was filthy and trash overflowing. The place smelled and AC was not effective. The lighting was low and it looked like a dark room so you would have to leave soon. Used to be a bright place with nice Chinese art. Would not go back again.
KA
Kathy Myers
We love Chinese food so we go here about 2 times a month good variety, nice selection of fresh fruit and desserts and ice cream too. Always a coupon in Penny power. Even though it is Buffet and you serve yourself, expect to pay at least 10% per person for tip or they get offended LOL we would pay at least 20% tip if it was full service offering menus, taking your meal order, serving you your dinner selections etc but this is self serve so the wait staff looks bored... standing nearby to watch you eat and start walking toward your table to take your empty plate as you take the last bite of food on the plate. Sometimes they hover over your table and try to take your plate before youre done eating. Maybe the restaurant should invest in more plates so they dont have to rush them back to the dishwasher so fast ? LOL
YO
younan kamel
I went with my family and friends, they was very rude, they told us to shut up and told us do not take any more food, at the sushi bar they hold most of the Plat in the back and did not serve us. At the end they force us to pay 15% and we refuse and they call the police for us and the police came and we talked to the officer an d explain how they are very rude and nasty to us . They ask us not to take any extra food and it is open buffet. By theme way we had 5 kids total . They have zero customer service . For sure we will not come back here at all. Zero zero zero. Also my son after we start eating ,he try some fry fish and he through up at the bathroom. I forget to add that they do not have enough food in lunch and they asked us not to take a lot from the trays ???it is open buffet dummy?
ST
Steve Weller
Went on Mothers Day was advertised to have lobster and crab legs they did if you would like to wait a half hour for them to put out ten crab legs and then then have sign reading two or three at s time and I mean just ten individual legs not bunches. There was over fifty people at the the time you could spend the day and still not get any. At the time I left I was told its not seafood buffet plenty other food to eat. Go to pay and thy charged me for a ballon for my mother on Mothers Day you know the ones a ballon shaped into a flower. What a joke food is just average if they dont want to server lobster or crab then dont advertise it enough said.