Address: | 4828 Edgmont Ave, Brookhaven, PA 19015, USA |
Phone: | +1 484-480-3565 |
Site: | locations.smashburger.com |
Rating: | 3.8 |
Working: | 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM 10AM–10PM |
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James Rankin
I was very hesitant to go to smash burger as I have no eaten beef in over a decade. To my delight, they also sell smash chicken sandwiches! I got the Philly style smash chicken. Its a pretzel roll and crispy chicken breast patty, grilled onions, cheese whiz and spicy mustard. The ingredients and presentation skills were top notch. As weird of a combo as it sounds, it was pretty tasty. Why did I not give this 4-5 stars? My sandwich was ordered for take out. I saw them finish it, and bag after waiting about ten minutes for them to prep the sandwich. Thats the point in which they should have called my name and given me my food. The two ladies who were giving out the "to go" orders saw some people who were their friends or at least who they knew. So they stood there and chatted with them. And then proceeded to tell the cook to rush to get their friends orders done ASAP. All the while, the 5 second task of helping me was put on the back burner. Finally after another ten minutes of "girl time" the other customers left and I was finally awarded my sandwich......Which was now cold. No apology was offered. And the fries at this point were completely cold. Also, when ordering, keep in mind that the smash fries are by far the thinnest shoestring fries that I have ever seen in my life. This caused them to chill extremely fast and also not provide much enjoyment while eating. They need to beef them up a bit. Id like to say that I will not be visiting this place again, but I am sure that I will due to the proximity to my house and that fact that all of my friends have nothing but good to say about the place. So I am willing to give it another shot. If my next experience is any better, I will certainly change/update this review.
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Jenn Barclift
Drove past one day and my Mom and I decided to give it a try. So glad we did! The staff were very friendly and took the time to explain the menu because it was a little confusing and overwhelming for our first time there. We ordered our food to go, waited in the to go area for about 7 mins, listened to staff chat about personal lives - which was amusing - and off we went. The food, although a little pricey, was absolutely delicious. The Smashfries were great and the BBQ Bacon Cheddar burger I ordered was cooked just right and had lots of flavor. My Mom ordered the Sweet Potato fries, which she didnt care much for in taste and texture (I agreed - seemed not totally cooked and flimsy). She did love the Truffle Mushroom Swiss burger. We would go back again. Its not a place we would frequent but more of a place we would go for a special treat.
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Robert Jetter
Weve been this Smashburger a few times and each visit is well worth it. The staff are friendly, helpful, and knowledgeable about the menu, using coupons, and good combinations. I ordered a bacon cheeseburger and the extras I wanted. My wife ordered a straight off the menu smashburger. We never pass on getting the Smashfries. They are always the highlight of our visits. Since everything is fresh and cooked to order, we sat and our food came hot and made to our order in less than 10 minutes. As good as our burgers were, the Smashfries stole the scene. Delicious. We will be back.
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Ralph DelVacchio
I am updating my review... My review of my first visit (overpriced and small proportions) was not a good one, I decided to give it another try today. I was pleasantly surprised to get a decent size burger and some awesome fries in Rosemary and olive oil. The staff was very friendly and made sure we had everything we needed and the manager stopped by to make sure things were going well she was very friendly. We will be coming back for more.
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William G
Very nice staff and burgers are good and I know theyre harmless, but the register staff is insanely slow. It took the girl 20 min just to acknowledge me and place my order. The cook had it done within 5 min and it was just sitting in the window for 10 min until I went and just grabbed it myself. The girls at the register are nice and harmless like I said, but theyre extremely slow
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Won Lee
Just got my classic smash/ avocado burger and fries that took little less than an hour. Finally got home to try our first smash burgers but they were raw. I know some people prefer blood on their burgers but I was never asked if I wanted blood on mine. Ate little threw up and decided to write this review. I will not be visiting smash burger ever again.
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Regina Mielich
Must try the jalapeño baja burger. !!! Everything fresh and even the burger bun had great flavor. ! The sweet potatoes fries were a little flat on flavor but served hot.the. drinks were self serve even had fresh lemons on the counter. Service was friendly and Quick. A bit pricey for a family to dine but worth the trip.
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Kyle Hardin
This place was awesome! Food was definitely delicious and customer service was friendly and helpful. Very quick service even on a busy Friday. Food size portions could have been a little bigger though for the price. Heck Applebees and Burger King have bigger burgers. But for my first time here this place was excellent!
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Frank Gioffre
The burgers are good and the smash fries are excellent. The restaurant was very clean and well lit. My complaint is that the service for ordering is extremely slow. Sloth slow. They never have more than one register open and it takes forever to get to the register. They need to improve on service and staffing!!
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gary nelson
This is probably my 3rd or 4th time here. Todays service was excellent and prompt. On 2 prior occasions they appeared to be understaffed and got my order confused by giving me an order card that didnt match my ticket. Hopefully they are working out the service kinks. Burgers are very good!
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Brittany Richardson
The food is a bit pricey, but it was still pretty tasty. French fries were amazing, and different compared to the fries Id normally get at McDonalds or Burger King. I do have one suggestion for the staff, lose the bitchy attitudes, especially when a customer is being respectful.
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J. Brian Bobiak
I had to twist my familys arm to go in here. I had to drag them out. I also had to shoo a few thieving fingers away from my olive oil and dill fries. The only negative I can think of is the wait to order and get your food. Other than that, its a great place. Go for it!
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Rob Gray
Terrible food overpriced burgers and Fries that taste terrible and are only like shoe strings if not thinner and you do not get what you pay for I will never eat here again paid over $24 for two burgers and two fries that is ridiculous
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charles stevens
I love a good burger. Worth the wait/and weight of this burger. They serve thise slinder/skinny fries that Im not a fan of but if you like those, then this is the place to go get some. The shakes are good too.
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Joe Salvadore
Its not inexpensive fast food, its high prices. For what you pay for a supposedly custom hamburger, fries and a drink, you can get Two burgers two fries and two drinks, at other nearby fast food places.