Address: | 1000 Premium Outlets Dr, Tannersville, PA 18372, USA |
Phone: | +1 570-629-2020 |
Site: | johnnyrockets.com |
Rating: | 3.6 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–8PM |
MA
Margaret-Ann Gager
Went to this location on 12/11 for lunch, very small restaurant with limited seating and tables are very close to each other. It took a long time for our order to be taken as the server in charge of the counter seemed overwhelmed with "To Go" orders and answering the phone. Staff members could not keep track of which parties were up next to be seated. The couple that sat next to us at the counter walked out after about 10 minutes because no server ever greeted them or took their order. Sitting at the counter I could hear all staff members complaining about being so busy and overwhelmed. I could hear the cooks in the back complaining about food being left in the window for too long and servers didnt know which food was theirs. Some disorganization is expected in a new restaurant but it was a really poor experience. The food however was very tasty.
MO
Mohamed Hassan
With the number of employees in the back youd expect excellent service. But service was extremely lacking. I watched as two employees make a mess of my milkshake twice. Only for it to sit it in the back kitchen for ten minutes. The fries that i received within seconds of ordering it was cold. After waiting ten minutes, staring at my milkshake, the checkout girl finally came by. I managed to ask her if it was my milkshake sitting in the back kitchen, to her reply " i guess so". And proceeded to slide it to me and went away. Doubt Ill be coming back here. Plenty of burger places around.
SH
Sharon Streeter
This place was okay I been here a few times because Im a fan of the shakes. The Shakes are usually 5-6$ it comes with two large cup full. Their cheese steak doesnt have much cheese and has a lot of rubbery pieces in it. Same with the chili a lot of the meat was kind of rubbery. Also the bathroom isnt always working. Other than that I generally enjoy the place.
GA
Gannicus
Place is top small. 2 entrances made the seating very cold. Overstaffed and also no communication with who is eating in and taking out. Food was ok but dont order water because it taste horrible which is the same water used for soda.
BI
Billy Wray
I had the original rocket Burger with fries and a chocolate milkshake. It was delicious the fries were crisp... cant beat farm-to-table. Wish there was one in the Harrisburg Pennsylvania area.
CA
Carmen Flores
Opens late ; bathroom not working !!! Really hamburger tasted weird and waited to long for it...Good luck to your business
DE
Desiree Crum
Very Crowded. Brought out our Burgers and made my 4 year old daughter wait about 10 minutes after for her food.
MA
Marcos Luna
Great burgers, and shakes! Always stop here when shopping at The Crossings, theres no better spot for lunch.
GI
Gilbert Rossetti
Was first in line, and they seated two other customers before me. Absolutely horrible service.
MA
Maria Halka
Employees refuse to serve at 6: 50 pm even though the hours supposed to be until 8pm
BE
benzcrew77
Great burger and pretty quick considering they were packed when I went
AH
Ahmed Mohamed
Amazing food and amazing service...great job)
JO
jo ave
RUDE Employees especially the Mexican guy!!
MO
Mohammed Stores
Great Job
SE
Sebastian Burka
Amazing