Phoenix Chinese Restaurant & Lounge
| Address: | 24697 SE Stark St, Troutdale, OR 97060, USA |
| Phone: | +1 503-492-4888 |
| Site: | phoenixchinese.org |
| Rating: | 2.6 |
| Working: | 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 11AM–10PM 12–10PM 12–10PM |
Location
Photos 7
Reviews 14
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Brett Hilberg
Ordered a to go pick/up order for two at 5:30pm. Arrive at 6:10pm. Employee goes to check on food, returns and tells it will be, "Just one minute." 15 minutes later, comes to take my payment and I ask about food and mention I had ordered almost an hour previously. She said she would check, and I hear her angrily talking to kitchen staff. Cook comes out and explains that my order had been misplaced and no one had notice until I arrived to check. Said I was leaving at 6:30, food came out at 6:29. Waitress blames delay on cook and apologizes. We get home and our bag had our appetizer, but no entree. I took the food and drove back, when I walked in the waitress said, "we forgot your entree, Ill grab it." I told her I would just like a refund at this point. She gets a manager from the back who comes out and processes my debit refund without acknowledging me until he said a receipt toward me and told the waitress that I get that copy. I took the receipt and left. No offer to let me keep the food I had brought back, no coupons, not even an apology. Spend your money somewhere where customers are appreciated.
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Holly Sanhtytham
Mar far chicken- looked like a fried chicken breast that was sliced up which is not what I am use to but I eat everything so I tried it. It was spoiled, chewy, smelt sour and I could not tear it with my hands. Egg foo young - spolied and mushy. Wonton soup- bland flavor but edible. Broccoli beef - bland but edible as well. I use to work at a Chinese restaurant for 5 years and I eat out 3 to 4 times a week venturing out to different restaurants and this is my fist public review. I 100% believe in supporting family owned local businesses. I appreciate cooks/chefs and I understand food must not be wasted and budget at times can be tough. DO NOT serve SPOLIED food its wrong, not safe and theres no way that you could have not known that it was spolied. I wasted my $60 trying to feed by family by supporting yours.
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Jacqueline Davis
Deliver driver didnt go to the right place had to call me to ask were I was we finally got our food I sat down to eat first bit was raw seame chicken I took like a few more bites they were all raw my husband had sweet and sour chicken tasted funny he couldnt eat his either his pork fried rice was dry as can be in called the place to tell them what was up with there food the owner got rude with me and told me I had no idea what I was talking about he said it was my fault the food was that way I asked him did he ever check his temperature on his food he said he didnt have to so buyer beware I wouldnt go to this place and eat it wouldnt trust there food skills and Im calling the food health place on them in the morning
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Brandy Jo Nix
We live very close and thought we would give it a try...bad choice and a waste of $40. Food was not edible. Sweet and sour chicken - the breading was pale and undercooked. The sauce watery and bland. Chicken lo mein -noodles mushy and flavorless and the vegetables tasted rancid. Sesame chicken was not spicy nor was it cooked all the way. White rice was the basic white rice, fried rice was gooey and only had egg in it, no veggies or flavor. Spring rolls almost tasted as if they had cinnamon and sugar on them and the veggies were gooey..like they had been microwaved. Hopefully it does well in the compost, because it is not being eaten in this house.
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Nichole Gomez
The food has flavor and the dishes all dont taste the same. Which is a huge bonus. Tons of vegetables and large portions. I was able to order shrimp and bok choy!!! (off menu item). Stay away from the fried food such as the sweet and sour pork. It has a strong grease after taste. Customer service is so so. They have one waitress who is great. If she is in the back and another worker sees you they dont greet you or let her know you are waiting. Several occasions I have waited while they sat at a table watching TV or on a tablet ignoring you. Thats the only real down side.
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Amy Byron
Went in there last night for dinner and it was horrible!!! This is the worst Chinese food I have ever had! The chicken in the sweet and sour was so tough I couldnt chew it! Other people in my group had the beef broccoli and it tasted like seafood! If I could do a negative star I would give this place a -10 ! So gross Never going back again and will spread the word! Please dont take your family here
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Tommy Mickelson
Tryed for the first time good service bad food had sweet sour pork checked the qaulity of it and found out they used old dried up pork and covered it with batter and sauce! Do they really think your not going to notice that. Lol! Wont stay around long cooking like that.
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Onta Naenphan
One of my favorite dish is the Shrimp and vegetables, Curry chicken. .. I want all of my friends to came and eat at Phoenix Chinese Restaurant When you guys have free time. ...
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Jeff Matthews
Just not good food, trust the reviews. Kung pao was bland, happy family bland, sweet and sour sauce was store bought and not even heated up all the way :/
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Amy Aivaliotis
Some of the worst Chinese food we have ever tasted. The noodles tasted like cardboard and I could not chew through the sesame chicken.
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Luis Romero
The bomb diggity. Food was good. My favorite right now is the shrimp fried rice.
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Richard Lindsay Jr.
Worst Potstickers Ive ever tried one bite payed and left!! Never again!!
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Sandy Dingman
Tasty good priced Chinese food.
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Suzanne Deardorff
Great Kung Pao Chicken!
