Address: | 2103 Pyramid Village Blvd #103, Greensboro, NC 27405, USA |
Phone: | +1 336-358-9333 |
Site: | superchinabuffetnc.com |
Rating: | 3.4 |
Working: | 11AM–9:45PM 11AM–9:45PM 11AM–9:45PM 11AM–9:45PM 11AM–10:30PM 11AM–10:30PM 11:30AM–9:45PM |
AS
Ashmand Quick
I want to first start by saying Ive been to many buffet restaurants. NEVER have I experienced what I experienced on yesterday. Me an my partner came to dine an of course it was around 430ish so we didnt expect too much considering it was going on dinner hrs. But as we sat to dine alot of food pans were literally empty. We then asked our server "atleast we thought she was our server" if any fresh food would be out soon bc the pans were empty. We only asked for 2 things Hot wings/ribs. They acted as if we asked them to go out of there way. When the pans clearly were empty. We ignored the first 2 signs. But as time went on I noticed our server refilling every tables drink around us but ours. Literally I had to walk across the room and refill my OWN drinks THREE times. An each time my server watched me An saw my cup empty an refused to refill it! Idk if it was bc we were young African American gay couple or not but the service LITERALLY was HORRIBLE. She never even gave us our bill. We then got ready to leave an she followed us to the register an threw our Bill at the cashier as if she was saying "you deal with it." we then asked if there were any issues bc we too are servers an students an couldnt understand why we were being treated the way we were being treated. The cashier then apologized with little to no remorse an told us to pay. We then asked for a manager an she claimed there was no manager. My partner threatened to not pay bc of the terrible service. Unless they at LEAST comp his drink. An she took her phone out and took a picture of us as if we were trying to dine an ditch. We tried explaining that we want to pay! An we usually over tip our servers bc we are servers an the fact we were treated so badly I decided to try an at LEAST tip the cook since that was the only good service we had gotten. She wouldnt allow me to tip the cook! The cashier was blantly rude infront of other customers that was coming in. Throwing our receipts an pen talking under her breath saying we been trouble since we got there. When ALL we asked for was a refill on the food that was empty! She did eventually take off the drink my partner asked them to take off bc we felt thats the LEAST they could do for the bad service. Besides he never hot a refill an although I had water I had to refill my own drink 3 times bc the server I guess thought we werent gonna tip her anyways. But the way she took it off was as if we were asking for free food. An she stated shell pay for the drink as if paying for the drink was an issue. We just didnt want to pay for bad service an for a drink that never hot refilled an for the fact I had to refill my own drink 3 times after my server saw my cup empty an walked by it 3 times. It only bothered me when I saw her walk by the last time an look at me An my cup an go to the table in front of us an smile an ask if the man needed more water. Thats when I knew there was a major issue. Ive NEVER experienced anything like this. Literally it was like something youd watch on Facebook or world star but never think it could happen to you. I honestly feel like if theyre gonna act that way why work in AMERICA an work in public service if youre not gonna give good service. Or any service? Although we were outraged at the poor service/rudeness/disrespect the food was ok for the price. That the ONLY reason they get a star. But id def look into Ichiban buffet on Gate City blvd before going back there.
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Crimson Legacy
This is my favorite Chinese Buffet Ive been to so far, the restaurant admittedly doesnt look like much on the outside. Its one of the stores in the strip mall to the left of Wal-Mart with a red sign, but you wouldnt believe it once you go inside. Its huge and warmly-lit with a chandelier above the buffet and huge artwork on the walls. The staff look professional and provide quick and friendly service. They have a pretty large private seating area that probably sits up to 20-30 people (although I never see anyone in there out of the 5-7 times Ive been in there) for anybody whos looking for a place to have a private party, meeting, etc. .................................................................................................................................................................................................. The buffet is HUGE and they keep everything out and ready in big portions most of the time. My favorite dishes include the General Tsos Chicken, The "Spicy Chicken", Fried Rice (vegetables in it), Sugar-Coated Buns, The Peppered Chicken, the Chicken/broccoli Dish, and Skewers. Believe it or not, you could bring someone that absolutely hates chinese food to this place and they would be re-adjusting their belt by the time they leave because there are so many dishes and desserts that are american like pizza, garlic chicken, garlic bread, chicken nuggets, pudding, and even ice cream which I didnt realize they had for a long time because its kind of hidden behind the buffet. The one thing I would not recommend is the jello, when I tried it, the outside was hard and it had a weird texture like it had dried out. .................................................................................................................................................................................................. The prices for a buffet are very affordable, $5.50 for the lunch buffet on weekdays, $6.50 for the lunch buffet on Saturday, and $7.50 for a lunch buffet on Sundays, the reason being that there are more seafood dishes served (which I dont care for). I dont know what the dinner rates are exactly, although I know theyre much higher, but you can call in and ask.
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Louis Williams
After reading the reviews on this restaurant, my co-worker and decided to give it a try! Oh..My...GOD! Ok we were okay with the decor, be careful if your visit is on a rainy day/night, the tile floor could put you on your rear! The staff were nice and provided great service for a buffet but we were there for chinese food! There was plenty, colorful but thats where the good ends! The roasted chicken over cooked just like the teriyaki chicken. At least the teriyaki chicken was hot! The noodles were salty. The fried rice was dry as well! There was lots of seafood, but I stayed clear of that. The restaurant is HOURS from the coast, so just how fresh could it be. I was grateful for the sushi, until I tasted it. But perhaps it was the ginger and the horseradish to blame! The ginger was plentiful, but lacking the flavor of ginger. The horseradish was weaker than a new born colt! I could have fed it to my 2 yr old grand-daughter! I did attempt dessert. But having been forewarned about the jello, I opted for good ole ice cream along with a orangy, lemon square sort of thing that wasnt bad. Not great, but not bad either! Overall, find a better choice! There has to be one, somewhere in Greensboro!
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Shannan Smith
Disgusting food. Horrible attitudes and service. The cashier is extremely rude and hard to understand. I ordered over the phone and said multiple times I didnt want rice and the cashier over the phone corrected my total and said I didnt have rice on my order anymore. When I went to pickup my carryout, I asked why my total was different and the cashier said my order we agreed upon at a lower price but at a now higher price for my food. I paid because I was hungry and the cashier assured me my order was correct. Didnt receive a reciept or the option and when my food was ready the cashier stapled my bag 10 times so i couldnt see my food. When I got my food to the car, I had a large box of rice. I went back in and explained again that I didnt want rice and the cashier had an attitude and was very rude. Needless to say, I will not be going back! The food I did want was horrible and soggy. The only thing edible was the spring roll. Threw it in the trash. Paid $20.89 for a meal that was supposed to be $14.00 and is now sitting in the trashcan at Murchie Street park.