Buffalo Wild Wings
| Address: | 4640 Palisades Center Dr, West Nyack, NY 10994, USA |
| Phone: | +1 845-480-7344 |
| Site: | buffalowildwings.com |
| Rating: | 3.5 |
| Working: | 11AM–12AM 11AM–12AM 11AM–12AM 11AM–12AM 11AM–2AM 11AM–2AM 11AM–12AM |
Location
Photos 100
Reviews 12
DI
Dion Ringgold
On Wednesday July 26, 2017 I went into the Buffalo Wild Wings in the Palisades Center. Im not from the area I live in Philadelphia, I was in there on business.The server Fabi helped me. After eating I paid for my food and left. Two days later I realized I was charged for two separate bills when I only had one check when I was there. Not to mention I was only in the Palisades center for the one day. I call and ask to speak to the manager and they give me a hassle after I explained I was a customer and needed to speak to the manager. They came back and said could I leave a message I said no I would hold. They in the background mocked and laughed at me while the person Im guessing was the manager said hang up. This is unacceptable to treat people like that, regardless of it its in person or over the phone. I will never go back there and I will get my money returned and they will pay a charge amount I was trying to be nice and help avoid by calling and showing them their mistake. Rude and immature people are not fit to work in the service industry.
AN
Andrew Dina
Service was absolutely miserable. Out waiter Gordon was not the least bit engaging. It felt like myself and my friend had to walk him through the process of taking a food order. Had to ask for silverware, and then wait an inappropriate amount of time for it. Gordon was more concerned with attending to the table with six people away from us. The same treatment was given to the table of three next to us; It seems like quantity was more important than quality. When our food arrived (which was good as always, no problems there) there was no acknowledgment and it was dropped down without a word. As proof of concept we ordered a piece of cake (which was nowhere near as good as the food) and it took 15 minutes to receive, since we timed it. Was it crowded? No. Was it understaffed? No. Cannot wait to complete their online survey.
RA
Ramy stein
Used to go here every Sunday for football with a friend of mine when I lived in Jersey. Great place to get together with large crowds to watch sports on the big screen televisions sprawled across the place. Happy hour deals are great and on slower days the bartender will give you free promotional gifts associated with your drink orders, if available. Ive maybe had one problem with an order and it was rectified within 2 or so minutes. Staff seem competent, but I rarely see supervision amongst them (probably because theyre so competent? Who knows?) Not a bad spot to spend a nice sit-down meal at the mall when craving more than the usual food court experience (I mean, there is only so many times you can sit there and be harassed about trying so and sos bourbon chicken before you lose it).
AN
Andrew Schultze
So the wings arent bad but the service and the place is. I had a horrible experience the first time we went. So bad in fact I went to the website to complain. The owner reached out to me, was very appreciative for the feedback and apologized for the experience. He even gave me a voucher for my next visit. When we stopped at BWW this weekend there was a wait. It wasnt long but when we got back to our table we noticed many other open tables. Then I started noticing that the other tables were being used as expo stations where all the nasty garbage was being piled. Then the floors were covered in straw wrappers and discarded chicken bones. Then using the restroom it was atrocious. Just down right gross. To-go is my best suggestion.
LI
Lindsay vila
I have been to this buffalo wild wings several times and always had a great experience, but the last two time I went I hated the service. I walked out because they didnt even take my order after waiting for 45 minutes after being seated. The other night I went with several of my friend and they had us wait at least 45 to an hour before they took are order and additional hour for food and drinks. The food was awful and the bones in the wings were all broken. I could also tell that the wings were sitting out for a long time and my beer was really warm. I will never come back to this location.
VI
Visual Domain
Charged my cc on superbowl sunday when they could not deliver. I can understand that they have orders lined up but this place has the audacity to charge a customers cc even after canceling the order. Called the place multiple times to get a refund. spoke to the manager twice who assured me that the refund would be processed. But the manager is as lazy as the person who was in charge of canceling the order. Ultimately I had to dispute the charge on my cc and let the bank deal with this merchant. Would not recommend this place even on a regular day.
GE
Gerardo Aponte
Went with a friend to watch Monday football, we sit down in the bar, the service was great he had a lot of people in the bar but he manage to service all as fast he could and be asking always if we was ok. We had wings because it was all wings you can eat. i had the medium and parmesan that was very good, my friend had bbq and medium. the service in flood was very rude to me i ask something because the men from the bar was very busy she say, the one from the bar have that (not sure she did that because she wasnt are service but i dint like it).
BA
BABES VOLLEYBALL
First time at location due to wanting to watch The UFC ppv. Ordered a beer, waitress Amanda brought a random IPA insistent it was New Castle. My order of "mini corn dogs" legit had ice in the center. The manager whom sorta resembled Captain Spaulding but not in a fun way made a cameo to apologize. Granted he didnt offer to comp anything or actually take any action other than grinning like a hyenna. Never again.
AL
Alexander Sallahian
If you enjoy BBQ wings, sports, or just wanna go to a cool place to spend your birthday (like I did), check out Buffalo Wild Wings. I enjoyed the atmosphere and the people were pleasant but what you would expect at an establishment like this. Many sports fans and families are the usual customers. Service is fast, and you usually have a comfortable time making friends.
2F
2FINE4YOUBABYGIRL
Bartender was nice, but the food consistently takes too long to come out. Ive been here three times. my most recent experience there the food came out 45 minutes after ordering it, I was not the only one upset by this as I saw other patrons complaining to the staff. The wait was not worth it, the food was OK but nothing Id come back for.
MA
Marc DiLonardo
The employees are all hard workers looking out for th eir customers. But, the management leaves little to be desired. This is the second time I have been in here and had issues with food or something else. No visit from the manager and she ignored my requests. Very poor management style, if I owned this place I would fire her!
R
R DJ
Just Gross! The food took forever. Upon arrival, all was greasy, yes, expected but this was beyond oily! The worst mistake was ordering the salad. It came wilted, tomatoes were soggy, it was not worth being outside of a trash can. The wings were overly salted. My sons Mac/cheese was runny. We will not return.
