Address: | 1300 New Jersey 17, Ramsey, NJ 07446, USA |
Phone: | +1 201-236-6300 |
Site: | panerabread.com |
Rating: | 3.8 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM |
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Sean Hackbarth
Typically, I really like Panera Bread. The food is of good quality and taste; the offerings are varied and seasonal. Unfortunately, this particular branch does not have adequate service to accommodate its patrons. During busier hours, the line and wait clearly overwhelms the staff, leaving customers frustrated and impatient. This contributes to errors in the orders, as well, leading to more frustrations. This also is not the cleanest of branches. The floors and tables cant be bussed and turned around fast enough, leaving the restaurant feeling messy. On several occasions, cutlery received has not been thoroughly cleaned, with lipstick strains and food left on the "clean" pieces delivered to waiting customers. Again, the food - when served promptly and with the correct order - is great. The service and atmosphere leave much to be improved upon.
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James Libson
3/3 orders placed using the app at this location were wrong. 1. Did not add spinach (ok it happens) 2. Did not add the avocado I paid for. 3. Forgot the CHICKEN on my CHICKEN cobb salad. How do you forget chicken? I work close to this location and the Paramus one, I only go here out of necessity when on the way. I have been to the Paramus one a few dozen times now and every time my order is correct. No tot mention the Paramus one gives you more bang for the buck. Hard to believe the difference can be so drastic.
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Santosh Vazarkar
Had a pretty terrible experience here on a Sunday morning ....they were out of many bagel options they took order for things they did not have and came back to request we change orders . The staff is poor at handling volume only one person at the counter taking orders when the line is long and other staff who were supposed to man counters hanging around. They could not even refund my money back on the card where I charged it on
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Cathy Coombs
The food is always good however I was very upset to see a customer come in with a small dog in her bag. It was not a service dog that I could tell. There are places that a dog can go to but I dont feel a place where there is food available is one of those places. It bothered me that no one came up to her to ask her to leave with her pet.
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Amos Han
I personally like spinach and bacon souffles at Panera. When I stopped in a 9 AM at this Panera, I have no idea what happened, they did not taste the best. I dont know what happened today. Usually at this location, souffles taste the best when I stop in at 6 or 7 something AM, or when it is fresh out of the oven.
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John Atti
Panera is a nice standby for a fast and healthy meal (if you plan it right). This location also recently upgraded to this new delivery system. If you put the chip they give you on the table youre sitting at (over the table number), itll tell the staff where you are and theyll bring you your food. Neat, right?!
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Alan Redman
Always enjoy Panera. I was a little discouraged by the long time so I tried the kiosk system! I would totally recommended. I left the line, entered my order and paid and took a buzzer to my table. I though I would need to leave my seat to get my food but they brought it to me! Two thumbs up!
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A Private User
I go to Paneras a lot for work since I drive for my job. My only gripe here is really with the morning crew. They always get my order wrong in some way, the woman who works at the counter just irks me in her attitude, and Im just never satisfied when I leave.
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Kristin Crowley
Usually a wait. No GF alternatives but some GF options. Food is always consistent and tastes as expected. The location is a hot spot for small group meetings, wifi, and business encounters. Service is friendly. The tables are always clean.
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David Nicholson
The food and service is like any other panera. But the staff is extremely unhelpful and had no knowledge of the menu. I am allergic to egg and mayo and asked about a sandwich. The cashier was ESL and didnt have any knowledge of the menu.
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B R
Panera bread.has updated all stores reflecting new improved .menus and new prices. Much improved. Now they need to educate a responsible person at checkout lines so they move faster. GOOD LUCK good food and consistent.
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Erin Biglin
They may have order online, to-go and a regular line, drive thrus probably makes more sales. Also, they need sunlit outdoor seating, had to sit on the curb for a true summery lunch experience at Panera Bread Ramsey.
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Joe Albertini
This one is always busy, but the order kiosks make it easy to bypass the line. There a nice spot in the back corner with all windows, that is last to get crowded if you like a quiet meal.
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Matthew Hannon
I normally order from this Panera because I would k in the area but today Im sitting there waiting for my food and they are critizing how I asked for my order while I heard everything.
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DANIEL SOUSA
The food is good , the place is ok , the people working there need to smile...the card they gave me i register 2 times online and they keep saying is not registered...
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Hilda Ponce
The place was busy but quite. Its cozy and relaxing. No one pressures you to leave. The food is fresh and delicious. The turkey chill is very good.
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Andy Schmidt
Great salads and other healthy choices with calories right on the menu to help. Although have to watch out for excessive sodium in some items.
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Manuel Amaral
Excellent! Service was great and efficient, place is cozy and very clean staff is very professional and knowledgeable about their products.
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Dale Breen
The food is very good and decently fast. The iced teas while having some interesting choices is not the best. A little pricey unfortunately.
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Michelle Wudke
No extra charge for the long black hair in my daughters sandwich tonight. Yikes. Just okay.
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David Fontanez
I usually like coming here, but the woman behind the counter was extremely rude to me.
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Joseph Erskine
Very good food, clean and always room to sit down. Free WiFi is another bonus.
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Eric Andersen
Dirty with Ants. Surely service. Used to be a good place now not so much.
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Theresa Focella
Service is not great at this location. Orders are always missing items.
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oscar velz
Always fresh and refills are very welcome not too cheap but is ok
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Alfred Sterphone, III
Typical Panera, but occasional lacking in quality control.
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Marissa Zubalsky
Love the mac and cheese and apple Fuji chicken salad
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Kevin Deraney
Great Panera location. Friendly people all around
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Matthew Sylvester
okay i love panera bread get the tomato soup ok
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Linda Mae
Great with the Girlscouts they had so much fun
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M SP
The kiosks make it so easy to order and eat!
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Dean Vanier
Go to lunch, you can always depend on them.
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Kevin Hill
Quick service, not a big fan of their menu.
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Gitesh Kumar
Nice place for breakfast and evening tea
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Ed Catlett
A little pricey but good reliable food.
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Adrianne Reilly
I loved it!! Great food and service!
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John Vervoort
Good fresh food, a bit pricey
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John Lane
Good food and quick service
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France Roy
Tons of vegetarian choices.
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Gary Welch
The broth bowls are great.
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Anvar Aliyazhikath
Our favorite panera
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joestar411
Dirty bathrooms.
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Jonathan Beard
Good service!
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Yousef Meguid
Good service