Address: | 9551 NE 83rd Ter, Kansas City, MO 64158, USA |
Phone: | +1 816-781-1014 |
Site: | kfc.com |
Rating: | 3 |
Working: | 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM |
A
A Private User
We went to this location a few days ago, about 7pm for dinner. They were out of Chicken. Not kidding. KFC was out of chicken. When I asked what happened, the teen behind the counter said "whats the big deal? were closing soon anyway? " I noticed all the tables were dirty anyway, so there wouldnt have been a clean place to sit anyway. The other customers were acting like they were going to riot, so we just left. When I got back home, I noticed my neighbor out, so I told him about my experience, and he said that he has gotten food poisoning from that exact location, and doesnt go there anymore. Id say, its time for new management! I love KFC, and even worked at one about 20 years ago. They are not all like this one, but this one is BAD.
BE
Ben Stark
This place was jammed with people and severely understaffed but one person made it all worthwhile. Shift Supervisor Sherry S.went above and beyond the call of duty, when she was clearly being run ragged, to ensure my familys meal was perfect. Kudos to Sherry for keeping it together when even the store manager buckled under the pressure and was cussing and acting like a complete idiot.
WI
Will McDuffie
So its happened once to me. I order the $5 fill up with popcorn chicken. And well I get the chicken and my potato wedges. But no drink or anything else. Assume I read the deal wrong and left. Go back another day and get everything chicken, biscuit, cookie, potatoes, and drink. They need to train their employees better to serve the right meals
MA
mac stands
This will be my last visit to this kfc. Of 2 prior visits and this one I have; left frustrated at incredible wait time, gotten incorrect order and that food was atrocious, and finally this time asked for x crispy and got original and was old and cold. The teenagers really dont care and all they want to do is go party.
ST
Stephanie Hansen
(From a first-grade student at Lewis Elementary writing her review of this restaurant): I love Kentucky Fried Chicken because they serve the best chicken legs, and they have the best mashed potatoes! When I walk in they have such a beautiful place! I just love their applesauce. They have the best sauce! KFC is awesome!
JO
Jon W
No napkins, no cup lids, music so loud you couldnt converse easily, dirty tables, dirty floor, dirty restrooms. Id find a manager who needs the job and has a commitment to excellence, something clearly missing at this KFC. Waited at the counter nearly five minutes to be noticed.
SH
Shirley Miller
Food was good but service really bad. I counted eight cars getting out of line and leaving while I waited for my order. This is the first of the last four orders that was right. I have either been shorted food or it has been wrong on the visits. Looks like I need to change.
BI
bill pelis
Food is good everyone seems friendly, but the last 4 times I have gone to get something through the drive through I would place a order and noone would respond for at least 10 minutes. The last two times I have drive off! Please fix this issue.
GO
Gordon Kwan
Went in to order at counter, was first in line and it took over 20 minutes before anybody bothered to come take our order because they were more concerned about doing the drive-thru over the customers waiting at the counter.
MA
Marcus Carradine
They were closed. Front door was locked, went to drive thru window, there was a guy walking around inside and saw chicken on the shelves, but no cars or people and front lights were off. Was after 11am!
KA
Kayla Warman
This is the worst KFC I have ever been to. I have been the only one in line and spent 20 minutes waiting for my food. They are always out of something that I want, always!
C.
C.T Lam
I went around lunch time and this place looks dead, every other store was packed. I got my chicken in a short min. Hot and fresh off the bone too!
DE
Debbie McGhee
Manager was running dine in register and having a total breakdown, tears & all. Super slow and unprofessional. Dirty facility
SA
Sara Engetschwiler
I got my food home and it was cold and when i called about it the phone just rang for 5 min. They have bad costumer service.
ST
Stephen Andrist
Drive thru fast food is so slow I could have went in and ate by the time I got my cold mashed potatoes!!!!! Never again
MA
Mark Schmitz
Apparently they close the store whenever they feel like it. Cleaner than most KFCs even though they rarely have staff.
GA
Gary Wright
Food is way better at Churches and Popeyes. Its like comparing a Banquet TV dinner to a Marie Callenders TV dinner.
KO
Kourtney Adkins
Took forever. Not enough people working. All tables were dirty. Had to clean my own table because it was sticky.
JE
Jesse Denney
This place is good the employees are awesome had them bring food to the table without even asking a+ in my book
TI
Tim Thomas
Food was gross and they forgot our extra biscuits. This location is usually not busy and it is clear why.
RO
Ron Stagner
Sunday noon.....been waiting 10 minutes just to place an order. ...seriously understaffed
TH
The weazel Greer
Food was excellent. The service sucked had to wait 5 minutes just to order at the counter.
RI
Richard Warren
Food great. Staff young but good. Customers were impatient. Wasnt even slow. Great job.
CA
Carl Chestnut
The restaurant is dirty, staff was not friendly and food was on the lowest end of ok.
DE
Denise Pennington
Shirty customer service
AT
Athena Mcconnell
Delicious food for an amazing affordable price. Employees are very courteous.
NA
naseroveski assayev
Its good and good service but about the food its very good
CL
Claudette Hicks
Slow!! Had to wait 30 mins for some fresh chicken.
FR
Fred Miller
Fresh...Hot...tastes great..customer service rocks
DU
Dustin Hess
They were closed when they should have been open
MI
Michael Sims
Liberty Street KFC, IDE RATHER EAT COLD BOLOGNA
BO
Bob Martin
Its KFC ,you been to one,youve been to them all
CA
Carl Reyno
I dont know why this is here. I didnt go here.
RY
Ryan Randolph
Good fried chicken that you know and enjoy
DU
Duncan Aldrich
Understaffed, but doing an excellent job.
AM
Amie Lyon
Was fine. It was exactly what I expected.
RI
Rich Dad
Repeat your orders. They do have issues
TI
Tim Bronson
Its clean and good food for the price.
EL
Elizabeth Williams
Its the eleven herbs and spices. . .
SH
Shawn Morris
Food was hit and staff was friendly.
LE
LeeAnn Tran
Food and service are below standard
ED
Eddie Williams
Fast service, decent food!
TH
Theresa Moss
Tend to get orders wrong
GA
Gary Sanders
Always check your orders
MA
Marlene Blom
My order was not right
EM
Emma Spotts
THE FOOD IS SO GOOD
RI
Richard Shaver
Very good location.
DE
Della leroy
Love their chicken
JO
john soto
Not very friendly.
MI
Mike Jackson
Kind of soggy
CO
Courtney Garrison
Great food
CE
Cecil Bloss
Its ok
MA
Mark Patrick
Meh
MO
Monica Allen
Ok